Mayan Water Hotel

4.6/5(19 Reviews) rating

3 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/85

About hotel

Experience paradise at an affordable price with Mayan Water Hotel room prices, located in the heart of Playa del Carmen. Immerse yourself in the beauty of the crystal-clear waters, while being just a short distance from various popular attractions. Explore the stunning landscapes of Tres Rios Ecopark, located only a 15-minute drive away. Or challenge yourself on the Gran Coyote Golf course, just waiting to be conquered. Our 12 air-conditioned rooms offer a perfect blend of luxury and comfort, complete with top-notch amenities such as minibars and espresso makers. Stay connected with complimentary Wi-Fi, and relax in the spacious bathrooms with rejuvenating rainfall showers. Unwind with modern entertainment options like 43-inch Smart TVs, making you feel right at home, or perhaps even better. Indulge in the surrounding attractions, including the pristine Maroma Beach, just steps away from our hotel. For the avid golfer, Playa Paraiso Golf Course is a dream destination, only 1 km (0.6 mi) from the hotel. For a day of pure relaxation, head to Paradise Beach or Virgen Beach, both within easy reach. Immerse yourself in the local culture with visits to the tranquil Dr. Alfredo Barrera Marin Botanical Garden and the culturally rich 28 de Julio Square, located just 10 miles from the hotel. Experience ultimate luxury with our on-site water park (additional fees apply) and rejuvenate in the spa tub. Let our friendly staff pamper you with our concierge services and stay connected with complimentary Wi-Fi. Enjoy free self-parking on-site for your convenience. Indulge in delectable meals at our on-site restaurant or grab a quick bite at our coffee shop/cafe. Unwind with a refreshing drink at the bar/lounge, or kick start your day with a cooked-to-order breakfast, available daily from 9:30 AM to noon (additional fees may apply). Book your stay at the Mayan Water Hotel online today and prepare yourself for an unforgettable tropical paradise experience. Located at Carr. Federal Cancun - Playa del Carmen, KM 50, QROO77710, Mexico, your perfect escape awaits.

Highlights

• Oceanfront location in Playa del Carmen, minutes from Tres Rios Ecopark and Gran Coyote Golf • Easy access to popular tourist attractions: Quinta Avenida and Mamitas Beach • 12 luxurious air-conditioned rooms equipped with minibar and espresso maker • Relax and unwind with a movie on the 43-inch Smart TV or stay connected with free Wi-Fi • Short drive to Playa Paraiso Golf Course and other nearby golf courses • Close proximity to Maroma Beach, El Manglar Golf Course, and Paradise Beach • Take advantage of recreational amenities such as a water park and spa tub • Business amenities include concierge services and free self-parking • On-site restaurant and bar offering tasty meals and drinks, daily breakfast available for a fee • Conveniently located near Cancun and Cozumel International Airports (40.6km and 52.8km, respectively)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Snack bar

Vending machines

Designated Smoking Areas

Concierge desk

Game Room

Pool Table

Breakfast available

Show all Amenities

General Amenities

Snack bar

Vending machines

Designated Smoking Areas

Concierge desk

Activities

Game Room

Pool Table

Food & Beverages

Breakfast available

Services

Gym

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

No rollaway/extra beds available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

The front desk is open daily from 9:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Only dogs are allowed.

Pet max weight (per pet) in kg is 17.

Service animals are allowed.

Pet max weight (per pet) in lb is 37.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Temperature checks are available to guests.

No rollaway/extra beds available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pet Policy

Maximum number of pets per room 1.

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Only dogs are allowed.

Pet max weight (per pet) in kg is 17.

Service animals are allowed.

Pet max weight (per pet) in lb is 37.

₹3,179

₹6,144

48% OFF

+ ₹1,095 taxes / night

Earn 42 Reward Points

Flat ₹610.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,179

₹6,144

48% OFF

+ ₹1,095 taxes / night

Update Price

Earn 42 Reward Points

Flat ₹610.63 off included with coupon INTSTAY

Amenities

Location

Carr Federal Cancun, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4.6/5

19 Ratings

Abby Lawrence

5/5

3 Nov, 2023

Such a great price for this area, have been searching for somewhere to stay that’s close to JOYA. Local taxi is 300pesos to get to the show. Room is lovely and clean and the staff are really friendly and attentive. I would definitely recommend

Erika Blair

5/5

9 May, 2023

Super awesome experience. Everyone on the staff was amazing to work with and very welcoming. The wakeboarding lesson was so fun, and the instruction was excellent - we both stood up and were able to take full laps in the lesson - despite it being our very first time. Really cool & patient instructors that gave us a great first experience. The room was modern, clean, and quiet. Would recommend to anyone nearby looking for a more unique spot.

Odama Alsi (travieso)

5/5

21 Nov, 2023

Ok, there is a section under repair in front of Grand Mayan Water and there is a hole in the road that gives the drivers a hard time. An average of 20 cars have a tire burst when passing from south to north in front of Grand Mayan Water

Abby Lawrence

5/5

3 Nov, 2023

Erika Blair

5/5

9 May, 2023

Odama Alsi (travieso)

5/5

21 Nov, 2023

Raul Garcia

4/5

6 Jan, 2023

Unfortunately there was no chef and there was no variety of food offered for that reason. For the rest, excellent. Nice view I recommend renting a car, taxis are too expensive (almost a robbery) and staying at this hotel, it is practically in the center of everything Playa del Carmen, hotel zone, Cancun center

Teresa Perez

4/5

18 Jan, 2023

The workers are very attentive. Only they don't change the sheets daily. For excellent water skiing, you need to supervise the cleaning of the whirlpool

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.