Melia Castilla

4.5/5(7.29K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

362

1/362

About hotel

Welcome to the gorgeous 4-star Melia Castilla Hotel, nestled in the pulsating heart of the vibrant city of Madrid, Spain. Our prime location is just steps away from the iconic Gate of Europe, making it the perfect base for exploring this enchanting city. With 909 beautifully designed guestrooms, our esteemed establishment offers a diverse range of contemporary and luxurious accommodations, tailored to cater to your every need. Each of our rooms exudes opulence and elegance, complete with lavish minibars, cutting-edge plasma televisions, and complimentary high-speed WiFi. Relax and unwind with a rejuvenating massage or facial at our onsite spa, or take a refreshing dip in our seasonal outdoor pool. Fitness enthusiasts can maintain their routine at our 24-hour gymnasium, equipped with top-of-the-line equipment for a fulfilling workout experience. Located at Calle del Poeta Joan Maragall, 43, in Madrid, our strategic location provides easy access to some of the city's most iconic landmarks. Immerse yourself in the rich culture and history of Madrid with Plaza de Castilla and Santiago Bernabéu Stadium just a short stroll away. Discover the bustling Azca Financial District, admire the exquisite architecture of the National Auditorium of Music, or appreciate the art at the charming Sorolla Museum. Need to get around? Our hotel offers a convenient area shuttle for a hassle-free commute. One might think that an AI-generated text lacks the charm and allure of human-written content, but we are here to prove you wrong. It's a testament to the remarkable capabilities of natural language generation. So why wait? Experience the stunning Melia Castilla room prices and book your stay with us to exceed your expectations.

Highlights

• Centrally located 4-star hotel near Plaza de Castilla and Santiago Bernabéu Stadium • Only 0.7km from Gate of Europe and within walking distance to Paseo de la Castellana and Azca Financial District • Rooms equipped with minibars, plasma TVs, and complimentary Wi-Fi • Onsite amenities include a 24-hour fitness center, seasonal outdoor pool, and massage services • Business travelers will appreciate the business center and concierge services • 3 restaurants and 2 coffee shops/cafes offering Spanish cuisine and 24-hour room service • Within 3.7km of top attractions such as Cuatro Torres Business Area and U.S. Embassy • Easily accessible from Adolfo Suarez Madrid-Barajas Airport (16.6km) and Madrid Railway Station (3.2km) • Luxurious and comfortable option for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

909

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Baby Sitting / Child Services

Breakfast available

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

This property uses eco-friendly cleaning products.

Safety features at this property include a smoke detector and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Measures to reduce infection (Spain).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from June 17 to September 01..

Pool access available from 11:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Temperature checks are available to guests and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

Only dogs are allowed.

Pet max weight (per pet) in kg is 8.

Pet max weight (per pet) in lb is 18.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

This property uses eco-friendly cleaning products.

Safety features at this property include a smoke detector and window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Measures to reduce infection (Spain).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from June 17 to September 01..

Pool access available from 11:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Temperature checks are available to guests and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Service animals are allowed.

Only dogs are allowed.

Pet max weight (per pet) in kg is 8.

Pet max weight (per pet) in lb is 18.

₹19,221

₹23,505

18% OFF

+ ₹2,193 taxes / night

Earn 214 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹19,221

₹23,505

18% OFF

+ ₹2,193 taxes / night

Update Price

Earn 214 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Poeta Joan Maragall, Madrid, Community of Madrid, 28020

View on Maps

Ratings & Reviews

4.5/5

7.29K Ratings

Stuart Hancock

5/5

4 Dec, 2023

Very nice hotel. Rooms are very nice and comfortable with everything you need. Staff are all very friendly from the cleaners to the reception staff. The gym was great with enough equipment to give you a workout. Breakfast had a great choice of items to choose from. Into the city the underground is a 10 minute walk away.

Kevin Blackledge

5/5

19 Dec, 2023

Smooth Check in, great to store bags, rooms are beautiful, had a slight issue with the bath and it was resolved super quick and we were given compensation in the form of access to the LEVEL lounge for the duration of our stay. Top class, the guest entertainment manager Maria Aguilar 👏 bravo. You excelled yourself. I would highly recommend this hotel. Even though I look like a fish out of water in a 4 star hotel, I feel at home. Thankyou.

Rosemarie DiSalvo

5/5

12 Sep, 2023

Nice, clean hotel with great customer service. The buffet breakfast with omelette bar and outdoor seating was lovely. Room was very comfortable. This was my first experience with Melia hotels and I will return.

Phillip Kim

5/5

14 Aug, 2023

This hotel looks like hotels in movies... ones celebrities and businessmen stay in. Everything, including the room, the lobby, the bar, and the gym, is hella luxurious. Most beautiful of all is the pool, where you don't even need to worry about getting a sunburn because it's surrounded by the hotel's walls on all 4 sides. There are great restaurants and places to visit in proximity to the hotel, but you feel little motivation to walk a single step outside of it.

Stuart Hancock

5/5

4 Dec, 2023

Kevin Blackledge

5/5

19 Dec, 2023

Rosemarie DiSalvo

5/5

12 Sep, 2023

Phillip Kim

5/5

14 Aug, 2023

Antoaneta Teofilova

5/5

24 Nov, 2023

Very nice hotel. Not complain about anything. Good location, clean, and the stuff is very professional and polite. Thank you!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.