Meltonia Luxury Suites

4.4/5(185 Reviews) rating

3 Star Hotel

165

1/165

About hotel

Hurry and book your stay at Meltonia Luxury Suites now to get the best Meltonia Luxury Suites room prices. We offer affordable yet luxurious accommodations suitable for both business and leisure travelers. Our hotel, located at Kindaruma Road1406-00621, Kenya, is easily accessible from popular tourist spots and business hubs, making it the perfect starting point for your Nairobi adventure. Each of our 44 guestrooms are equipped with modern amenities, including fully equipped kitchenettes, private balconies, and spacious living areas. Stay entertained with flat-screen TVs and stay connected with complimentary Wi-Fi. Our rooms are designed to cater to all your needs and provide a burst of sophistication. Step out of your room and explore the vibrant energy of Nairobi. The Royal Nairobi Golf Club, Prestige Plaza, and Yaya Centre are just a short distance away for shopping and leisure activities. Or take a walk to the iconic Uhuru Park and Central Park for a breath of fresh air and immerse yourself in Nairobi's history at the Nairobi Railway Museum. After a busy day, relax and rejuvenate in our outdoor pool or take advantage of our top-notch concierge services. We strive to make your stay hassle-free with complimentary Wi-Fi, dry cleaning and laundry services, and our 24-hour front desk. Plus, our roundtrip airport shuttle service ensures a smooth arrival and departure. Indulge in delicious local cuisine at our on-site restaurant or start your day with a complimentary breakfast. We also offer free self-parking for guests traveling by car. Choose Meltonia Luxury Suites for an unparalleled and memorable stay in Nairobi. Experience the perfect blend of comfort, convenience, and luxury. Book Meltonia Luxury Suites online now!

Highlights

• Located in the trendy Kilimani area of Nairobi • Range of room options, including kitchenettes in guestrooms • 15-minute drive to Nairobi National Park • Within walking distance to Prestige Plaza and Yaya Centre • Outdoor pool and complimentary Wi-Fi for relaxation and work • Close to Royal Nairobi Golf Club and Kenya Railway Golf Club • Easy access to central Nairobi attractions such as Uhuru Park and Parliament Building • 24-hour front desk and concierge services for convenience • Free breakfast with local cuisine served daily • Complimentary airport shuttle and free parking available.

Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Bell staff/porter

Designated Smoking Areas

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Bell staff/porter

Designated Smoking Areas

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pet Policy

Pets not allowed.

Service animals are allowed.

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Amenities

Location

Kindaruma Rd, Nairobi, 1406-00621

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Ratings & Reviews

4.4/5

185 Ratings

Joseph Assam

1/5

11 Jan, 2024

A Disappointing and Distressing Stay at Meltonia Luxury Apartments...I recently had a 14-day booking at Meltonia Luxury hotel apartments, and it turned out to be a remarkably distressing experience. Upon arrival, I was greeted with a series of unacceptable issues. The kitchen light was non-functional, and I was advised not to close the bathroom door to avoid getting trapped due to a malfunctioning lock. The towels provided were threadbare and ragged, far from what one would expect in a reputable hotel. The room's condition was deplorable, with large holes in the bathroom tiles and the presence of crawling insects. Despite requesting a room change, I was asked to stay put until another room became available. The overall hygiene and sanitation standards were shockingly poor and completely unacceptable. To exacerbate the situation, there was a complete water outage for two days. This forced us to resort to drawing water from the swimming pool to flush toilets, a clear indication of the lack of basic amenities. The unavailability of water severely impacted our ability to maintain personal hygiene. Adding to the chaos, the hotel staff, including the office, were unreachable for two days as they had apparently taken a holiday during peak season. This left the guests unattended and without any assistance. Even the security guard was unable to provide any meaningful help. Eventually, the intolerable living conditions compelled me to seek accommodation elsewhere, despite having two nights left in my booking. However, my attempt to leave was initially blocked by the security personnel, claiming they couldn't allow guests to leave the premises. After much insistence, the manager was contacted to resolve this issue. I am currently awaiting a refund for the two nights I couldn't stay due to these unbearable conditions. I am sharing my experience to caution others about Meltonia Luxury hotel apartments. The lack of basic amenities, poor hygiene standards, and unresponsive staff made my stay not only uncomfortable but distressing. I strongly advise potential guests to consider other options.

Brian Gitonga

3/5

20 Dec, 2023

Great location close to the Rio Cafe which is open till late and the rosemall which has some great food and Carrefour for all your grocery needs. The building is old so lots of plumbing and cleanliness issues. Monkeys will come around so don't leave food around or open windows or doors. The swimming pool is purely decorative can't be used it's mirky all the time

MITCHELINE DIANA

5/5

9 Jan, 2024

Nice place to stay but poor heater systems and WiFi coverage. Cleaning staff are quite unfriendly.

Joseph Assam

1/5

11 Jan, 2024

Brian Gitonga

3/5

20 Dec, 2023

MITCHELINE DIANA

5/5

9 Jan, 2024

Nice place to stay but poor heater systems and WiFi coverage. Cleaning staff are quite unfriendly.

Bruce Pelz

2/5

8 Aug, 2023

Room was filled with mosquitos with no net. At check in the hot water system wasn’t explained. No breakfast. Wifi was inconsistent. Cheap for the area but not a good value for money…

Sophie Komen

3/5

9 Sep, 2023

Nice and quiet place to live or vacation, the only downside is there were no lifts and also security was not that tight.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.