Menesse Midtown

4/5(34 Reviews) rating

2 Star Hotel locationPin

Playa del Carmen, Quintana Roo

1/6

About hotel

Menesse Midtown is a luxurious hotel located in the heart of Playa del Carmen, Mexico, offering discerning travelers a unique blend of modern sophistication and historic charm. The architectural elegance and interior design of Menesse Midtown set it apart as an ideal destination for those seeking a truly unforgettable experience. The hotel boasts lavish furnishings, art collections, and a welcoming atmosphere that exudes elegance and comfort. With its prime location within walking distance of Playa del Carmen Main Beach and Quinta Avenida, guests can easily explore the vibrant local culture and attractions. The hotel offers 10 guestrooms, each equipped with complimentary wireless Internet access, safes, and housekeeping services upon request. Guests can enjoy stunning views of the surrounding area from their spacious rooms, creating a serene and relaxing environment. The amenities at Menesse Midtown are world-class, including a state-of-the-art spa and wellness center, exquisite dining options that celebrate local flavors and international cuisine, and designated smoking areas for convenience. Whether guests are looking to relax and unwind or stay productive during their visit, Menesse Midtown caters to every need. The hotel's address at 25 Avenida Norte, QROO77720, Mexico, ensures easy access to iconic landmarks and hidden gems that enhance the guest experience. From the moment guests arrive, they are greeted with exceptional hospitality and personalized service that leaves a lasting impression. Testimonials from previous guests highlight memorable moments at Menesse Midtown, praising the attentive staff and luxurious accommodations. For those interested in booking a stay at Menesse Midtown, room prices and availability can be found online. Whether traveling for leisure or business, Menesse Midtown offers a truly unforgettable experience in the heart of Playa del Carmen..

Highlights

• Conveniently located in Downtown Playa del Carmen, Menesse Midtown is a short 15-minute walk from Playa del Carmen Main Beach and Quinta Avenida. • The hotel is within close proximity to various attractions such as Mario Villanueva Stadium Madrid, Quinta Alegría Shopping Mall, and Mamitas Beach. • Explore nearby landmarks like Nuestra Senora del Carmen Catholic Church, Riviera Gran Casino, and Central Square, all within a 1.2 km radius. • Enjoy easy access to cultural sites like Calle Corazón, 3D Museum of Wonders, and Guadalupe Church, all within a short distance from the hotel. • For leisure travelers, Plaza Paraiso and Paseo del Carmen offer shopping and entertainment options just 2 km away. • The hotel is a convenient 34.5 km from Cozumel Intl. Airport (CZM) and 55.1 km from Cancun Intl. Airport (CUN) for easy travel connections. • Amenities at Menesse Midtown include designated smoking areas and free self-parking for added convenience. • Guests can relax in one of the 10 well-appointed guestrooms with complimentary Wi-Fi and in-room safes for peace of mind. • Business travelers can make use of the hotel's amenities, including workspaces and housekeeping services upon request. • Experience the best of Playa del Carmen with Menesse Midtown's prime location, comfortable accommodations, and proximity to key attractions.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Designated Smoking Areas

Show all Amenities

General Amenities

Designated Smoking Areas

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: MXN 1500 per stay.

A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property..

There is no front desk at this property. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: MXN 1500 per stay.

A damage deposit of MXN 1500 will be collected before check-in.

We have included all charges provided to us by the property..

Pet Policy

Pets not allowed.

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Amenities

Location

Centro, Playa del Carmen, Quintana Roo, 77720

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Ratings & Reviews

4/5

34 Ratings

Jessica Rodriguez

1/5

19 Oct, 2023

Dealing with octopus realty has been a nightmare. It has been the worse experience I have ever had the 5 years of living in Playa del Carmen. Karla from octopus has been very rude and very unprofessional the whole time of my stay. I don't recommend apartament 404 in this building or octopus realty. They are known for robbing money. Also it's crazy how some people get charged $1,000 usd a month and some $2,500 usd a month. They will not return your deposit even if you leave it in a better condition then you received it. I really don't like to leave reviews like this but It's not ok how they are robbing so much money from people. They will make excuses and make up things they supposedly needed the money for. I even had a before and after video of how I left the place and they still refused to return my $1,000.00 USD deposit. Trust me, for what they are robbing people, you can find a way better place to stay here in Playa del Carmen. It was already enough with no hot water my whole stay and maintenance problems. I just delt with it. But this went too far with them robbing money and taking advantage. I wish I would of known the way they were, before I signed a contract with them. Also know you are not allowed to have any guest,They make a huge deal about it.

Alex Leardini

5/5

3 May, 2021

Amazing new building with an amazing ocean view from the pool! The location is also perfect, you can walk to the beach or the Quinta avenida without problem! The studio is very practical and exactly what you need for your holidays! Love it and we will be back soon!

D Jordan

1/5

29 Jul, 2021

I have stayed in many "Luxury buildings in Playa " and this is the worst period. The staff that work the door have disgusting attitudes, they dont even speak when you walk in the lobby. For it to be a secure building they are often not at the front desk and they give visitors a hard time. Also the building has a infestation of ants. I was going to purchase a condo across the street from the developer that built this building. But after seeing alot of there craftsmanship and employees I will take my money elsewhere.

Jessica Rodriguez

1/5

19 Oct, 2023

Alex Leardini

5/5

3 May, 2021

D Jordan

1/5

29 Jul, 2021

Doug H

3/5

5 Nov, 2023

The picture here is of Menesse Midtown 256. The location is incorrect. Its on Avenue 25 between Calle 5 and 6

Boris Cabrera

5/5

11 Apr, 2021

Great location, close to the beach, 5th Ave. Port to Cozumel, Walmart restaurants. I love the pool with an ocean view. I will stay again.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.