Mercure Amsterdam City

4.2/5(3.86K Reviews) rating

4 Star Hotel locationPin

Amsterdam, North Holland

108

1/108

About hotel

Nestled in the heart of Amsterdam, the Mercure Amsterdam City offers affordable room prices for travelers seeking comfort and convenience. Centrally located on Joan Muyskenweg 101096 CJ, Netherlands, our 4-star hotel boasts 368 spacious and modern guestrooms, equipped with all the necessary amenities for a comfortable stay. Looking to explore the vibrant city? Our strategic location allows for easy access to popular attractions, such as the RAI Exhibition and Congress Centre, Ziggo Dome, and the iconic Heineken Experience. With public transportation just a stone's throw away, you can easily navigate the charming streets and experience the city's rich culture. But it's not just our prime location that makes us stand out. The Mercure Amsterdam City offers a range of recreational facilities for you to truly unwind and recharge. Relax in our sauna, break a sweat in our fitness center, or explore the city on one of our bicycles available for rent. Plus, complimentary Wi-Fi and concierge services elevate your stay to ensure ultimate comfort. For business travelers, we have you covered. With a business center and conference space, our hotel is perfect for meetings and events. And when hunger strikes, our Bar/Lounge FLOOR serves delicious international cuisine, or you can indulge in room service for added convenience. Ranking 4 stars by the Hotelstars Union, the Mercure Amsterdam City is the perfect choice for travelers seeking an affordable and comfortable stay in the bustling city of Amsterdam. Don't wait any longer, book your stay with us now and experience all that Amsterdam has to offer. Remember to book Mercure Amsterdam City online for the best room prices.

Highlights

• 4-star hotel located in Amsterdam East • Officially rated by Hotelstars Union • Within a 5-minute drive to RAI Exhibition and Congress Centre and Ziggo Dome • 2.1 km from Heineken Experience and 2.6 km from Stedelijk Museum • 368 modern guestrooms with amenities such as free Wi-Fi, satellite TV, fridge, and laptop-compatible safes • Convenient location for both business and casual travelers • INcluded amenities: sauna, fitness center, and bicycle rental • Business amenities: business center and conference space • Restaurant and bar on-site serving international cuisine • Complimentary newspapers, concierge services, and gift shops • 20.3 km from Amsterdam Airport Schiphol • Self parking available (charges may apply)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

368

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

Library

Terrace

Concierge desk

Bicycle rentals

Sauna

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Vending machines

Accessible parking

Library

Terrace

Concierge desk

Bicycle rentals

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 12.50 percent will be charged.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 12.50 percent will be charged.

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

₹8,051

₹8,853

9% OFF

+ ₹751 taxes / night

Earn 88 Reward Points

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OPTION 1

Partial Refundable

₹8,051

₹8,853

9% OFF

+ ₹751 taxes / night

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Earn 88 Reward Points

Amenities

Location

Joan Muyskenweg, Amsterdam, North Holland, 1096 CJ

View on Maps

Ratings & Reviews

4.2/5

3.86K Ratings

Boris Webber

2/5

20 Nov, 2023

Hotel was good, room very good, cleanliness fine, only major grudge is booked two nights. Had a superb breakfast after first night then went down for second morning only to be told |I hadn't paid for breakfast. Quite abrupt staff member who just wanted my credit card to pay for breakfast. Left hotel to find breakfast elsewhere.

J. Agudelo

4/5

21 Sep, 2023

Beds were great, the rooms were comfortable and pretty, the TV service was rather useless, it would have been nice to have options to enter our own streaming accounts or something better but very often there was something nothing on the channels and the remotes were clunky. The front desk is confusing, the service can be distant and distracted, there are often issues with the computer system that makes things go longer. The service level should be better at the front desk. The woman with a light brown hair and the man with the beard were particularly good, the other ones not so much. The air conditioning in the room was a source of constant frustration. Trying to figure out how it works, trying to get it to a temperature that it would stay at. It felt like it was constantly starting up on its own. I would come back but another hotel could sway me away. It's a pretty place, the breakfast is actually fantastic, but there is a lot to be said for the front desk service. I would often ask where there were restaurants of a certain type and I would receive a blank stare. The bar is a ghost town. It needs a bell to get a bartender to come out and service you.

P R

5/5

6 Oct, 2023

The hotel itself is modern, well equipped and great for business travellers. The staff was professional and efficient. I just wish that they labeled the food in their buffet properly as non-vegetarian, vegetarian and vegan because they gave me, a vegetarian, a dish with meat. I didn’t make a big fuss about it but really was not a good experience. There aren’t many options around as well as it is in a sort of desolate location and the nearest shop or public transport is a 10 minute walk. It may not be too bad on most days but remember that you have to do it with a luggage.

Daniel Goncalves

5/5

29 Nov, 2023

Me and my family stayed in a very clean and comfortable room for one night. The breakfast was excellent as well. A special mention goes to the hotel receptionist by the name of FERENC JANY. This very kind and welcoming receptionist went out of his way to call his superior, who was actually on his day off, to help us resolve an issue we encountered on our day of arrival. To him and the whole hotel staff, I would like to say a big thank you.

Boris Webber

2/5

20 Nov, 2023

J. Agudelo

4/5

21 Sep, 2023

P R

5/5

6 Oct, 2023

Daniel Goncalves

5/5

29 Nov, 2023

autumn girl

5/5

4 Nov, 2023

Very good hotel with all the things u needed. Staff are very friendly and helpful. Rooms’ space is comparatively better than my other stays in other European countries. Just the location is far away from city and all attractions. But overall, I’m happy with my stay

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.