Mercure Cardiff Holland House Hotel & Spa

4.1/5(2.77K Reviews) rating

4 Star Hotel locationPin

Cardiff, Wales

Mercure Cardiff Holland House Hotel & Spa facade

1/75

About hotel

Discover true comfort and affordability at the Mercure Cardiff Holland House Hotel & Spa. Located in the heart of Cardiff, our 4-star hotel is just a short walk from popular landmarks like Principality Stadium and Capitol Shopping Centre. With an official rating from Visit Wales, our hotel offers impeccable facilities and services. Lose yourself in the luxurious comfort of our 172 well-appointed guestrooms, each equipped with modern amenities such as complimentary Wi-Fi, satellite TVs, and stylish private bathrooms with deep soaking tubs. Our attentive staff and well-maintained accommodations ensure that you feel like royalty during your stay. Conveniently situated near popular attractions like the New Theatre, Cardiff Castle, and the National Museum Cardiff, our hotel is the perfect base for exploring the city's rich culture and history. With easy access to public transportation, you can easily navigate the city. Relax and rejuvenate at our unrivaled on-site spa, offering a range of indulgent treatments to pamper yourself. Stay connected with complimentary Wi-Fi available throughout the hotel, and take advantage of our exceptional amenities such as our indoor pool, sauna, and fitness center. For business travelers, we offer complimentary wired internet, express check-out, and complimentary newspapers in the lobby. And for a stress-free stay, our on-site parking is available for a reasonable fee. Indulge in mouth-watering cuisine at our trendy on-site restaurant and bar, Urban Bar & Kitchen, or enjoy the convenience of 24-hour room service. Wake up to a delicious continental breakfast each morning from 7:30 AM to 10 AM. No matter the purpose of your visit, the Mercure Cardiff Holland House Hotel & Spa guarantees a unique and comfortable stay in Cardiff. Our hotel is conveniently located just 24-26 Newport Road, WalesCF24 0DD, United Kingdom, with Cardiff International Airport just 26.9 km away and Bristol International Airport just 79.6 km away. Book your stay online today and experience the vibrant charm of Cardiff. Don't miss out on our affordable Mercure Cardiff Holland House Hotel & Spa room prices and book Mercure Cardiff Holland House Hotel & Spa online now.

Highlights

• Located in the heart of Cardiff, near top tourist attractions such as Principality Stadium and Capitol Shopping Centre. • Distance from airport: 26.9 km; Distance from railway station: 0.8 km (Cardiff International Arena) • Officially rated 4 stars by Visit Wales. • 172 well-equipped guestrooms with free wi-fi and satellite TV. • Spa with massages, body treatments, and facials. • Indoor pool, sauna, and fitness center for relaxation and exercise. • Business amenities include free wi-fi, express check-out, and complimentary newspapers. • Onsite restaurant with a bar/lounge and 24-hour room service. • Close to shopping, entertainment, and dining options.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

172

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Indoor pool

Sauna

Hiking

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Concierge desk

Indoor pool

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Professional property host/manager.

LGBTQ friendly.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Pool fee: GBP 10.00 per person, per night.

Spa fee: GBP 10.00 per person, per night.

Spa tub fee: GBP 10.00 per person, per night.

We have included all charges provided to us by the property..

Pool access available from 6:30 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

LGBTQ friendly.

No rollaway/extra beds available.

Property is not currently implementing any enhanced cleaning measures.

Essential workers only - NO.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Pool fee: GBP 10.00 per person, per night.

Spa fee: GBP 10.00 per person, per night.

Spa tub fee: GBP 10.00 per person, per night.

We have included all charges provided to us by the property..

Pool access available from 6:30 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs are allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹8,089

₹8,816

8% OFF

+ ₹1,447 taxes / night

Earn 95 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹8,089

₹8,816

8% OFF

+ ₹1,447 taxes / night

Update Price

Earn 95 Reward Points

Amenities

Location

Newport Rd, Cardiff, Wales, CF24 0DD

View on Maps

Ratings & Reviews

4.1/5

2.77K Ratings

Debra Reader

5/5

6 Jan, 2024

Didn't stay. Had a spa day. It was lovely. Could do with more beds around the pool. Afternoon Tea was good but no wow factor. Cakes tasted lovely but weren't as nice as others places. Tasted nicer than they looked to be fair, but afternoon tea is as much about presentation as the food. Best thing about the afternoon tea was the warm scones and the fact you had individual jams and cream in jars.

Ellie Patterson

5/5

26 Jan, 2024

Had the most amazing stay ever. Had the most amazing spa treatment, lady was so tallented and kept asking me how I found it which was lovely. Got served by the most hard working bar tender, she deserves the world. Thank you everyone for making my stay so special xx

James Berry

5/5

28 Jan, 2024

So my trip was made for me by the reception attendant Laura. She went out of her way to make me comfortable, as much as I commented a silly thing in check in that I always look forward to is biscuits. When I got to the room there were no biscuits. I told her this later in passing and she had them sent up without me asking for them. She is great and made my experience at this hotel!

Debra Reader

5/5

6 Jan, 2024

Ellie Patterson

5/5

26 Jan, 2024

James Berry

5/5

28 Jan, 2024

Mandy Edwards

5/5

22 Jan, 2024

Only stayed one night. After reading some of reviews was a bit concerned. But all i can say is find out for yourselves. The room was great. Very comfortable bed. Plenty tea and coffee The breakfast was great. All you coukd eat. All staff couldn't be more helpfull day and night staff

will wetmore

5/5

19 Dec, 2023

Great view out of the windows, ideal location easy to travel around cardiff and be within the vicinity of the hotel. Room was lovely and clean. Bed was very comfy. Leisure facilities was outstanding. Pool could’ve been warmer but definitely not a deal breaker. Would highly recommend

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.