Mercure Düsseldorf City Center

3.9/5(1.58K Reviews) rating

4 Star Hotel locationPin

Dusseldorf, North Rhine-Westphalia

Mercure Düsseldorf City Center exterior_detail

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About hotel

Welcome to the award-winning Mercure Düsseldorf City Center. With its unbeatable location in the heart of Düsseldorf, our 4-star hotel offers affordable accommodations suitable for a variety of people. Plus, our 163 spacious guestrooms are designed to provide maximum comfort and convenience. Book Mercure Düsseldorf City Center Online to secure the best Mercure Düsseldorf City Center room prices. Our prime location in the bustling city center of Düsseldorf makes us the top choice for business travelers. Stresemannplatz 1, NW40210, Germany, is just a stone's throw away from must-visit destinations like Messe Düsseldorf and Savoy Theater, and a short walk from popular attractions like Konigsallee and Rhine Tower. And it's easy to see why - our beautiful terrace offers breathtaking views, and complimentary WiFi is available throughout the hotel. For added convenience, we also offer a fully-equipped business center and express check-in/check-out services for our business travelers. After a long day of work or exploring the city, treat yourself to a delicious meal at our stylish restaurant or unwind with a drink at the bar/lounge. Room service is available during limited hours, and guests can start their day with a scrumptious buffet breakfast from 6:30 AM to 10:00 AM on weekdays. Whether you're flying into Duesseldorf International Airport (DUS) or Cologne - Bonn Airport (CGN), our hotel offers easy accessibility and self-parking for a fee. Don't miss the chance to experience the best of Düsseldorf. Book your stay at the Mercure Düsseldorf City Center today and take advantage of our affordable accommodations and convenient location. Book Mercure Düsseldorf City Center Online now to secure your room at the best Mercure Düsseldorf City Center room prices.

Highlights

• Rated 4 stars by Hotelstars Union • Centrally located in Düsseldorf, a short drive to Messe Düsseldorf • Close to popular tourist attractions like Savoy Theater and Konigsallee • 163 guestrooms with free WiFi and satellite TV • Terrace with city views and free WiFi available • Business center, express check-in and check-out, and self-parking available • On-site restaurant and bar, with room service available • Buffet breakfast served on weekdays • Close to airport and railway station, with easy access to Cologne - Bonn Airport • Perfect for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

163

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Bicycle rentals

Baby Sitting / Child Services

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Bicycle rentals

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

We have included all charges provided to us by the property..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹10,569

₹11,541

8% OFF

+ ₹811 taxes / night

Earn 113 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹10,569

₹11,541

8% OFF

+ ₹811 taxes / night

Update Price

Earn 113 Reward Points

Amenities

Location

Stresemannpl , Dusseldorf, North Rhine-Westphalia, 40210

View on Maps

Ratings & Reviews

3.9/5

1.58K Ratings

Sharon TH

5/5

8 Dec, 2023

Stayed 6 nights at this hotel and every day was a wonderful experience. Staff is quite helpful, the breakfast was awesome and although I don’t speak German there was always a person who spoke English. Lovely place and great location.

Atti Emecz

5/5

27 Nov, 2023

The hotel room we were allocated was absolutely excellent (we benefited from an upgrade) and included all the facilities you would expect, fridge, kettle, safe etc. The location, close to Duesseldorf's main station, was also perfect for us as we had arrived with the intention of doing day trips to other cities in the region. This worked out very well. More importantly the staff in the hotel were great. The reception team could not have done more to make us feel welcome and were helpful with all our questions and requests. The bar staff too were super and we enjoyed being able to relax in the bar with an Alt beer (or three).

Carla Myers

4/5

20 Dec, 2023

Nice hotel, with an impressive stand of free drinks in the lobby (teas, nespresso pod machine and mulled wine!). It’s a great location and parking was easy underground (although parking cost €25 per day). Everything was clean, wifi worked well, and the bed was comfortable. The only issue was that the room was painfully hot, even after we turned the heaters off. Also there was no fridge in the room to store drinks.

Craig Douglas

3/5

31 Dec, 2023

Got to say this is in no way 4 star, so disappointed as I'm a member of all accor and book this group of hotels, the room has less in it than a prison cell ... Good points reception staff very good, free tea and coffee in reception, windows great as no outside noise... bad points internally noise in passage so loud keeps you up, internally the rooms are loud, we had kettle with nothing to make anything with.. (what's the point of kettle), our room. Had plumbing pipes left in it, put them outside after telling reception and there for days, had one large towel for 2 adults.. not the best but location good.. Will I return no not this hotel, shame as I use this group always.

Sharon TH

5/5

8 Dec, 2023

Atti Emecz

5/5

27 Nov, 2023

Carla Myers

4/5

20 Dec, 2023

Craig Douglas

3/5

31 Dec, 2023

Alessio A (alessio)

5/5

30 Dec, 2023

All great at mercure hotel. The staff is nice and the room, at least our, was clean tidy and prefect for our needs. Loved it we hope to be back in Düsseldorf soon and if that is the case we would definitely go back to Mercure hotel. Great option to tourists

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.