Mercure Hoi An

4.2/5(6 Reviews) rating

4 Star Hotel locationPin

Hoi An, Quang Nam

1/38

About hotel

Mercure Hoi An is a luxurious 4-star hotel that stands out as an ideal destination for discerning travelers seeking a blend of modern sophistication and historic charm. Located at 321 Cua Dai Street, Quang Nam, Vietnam, this exquisite hotel is situated in the heart of Hoi An, just steps away from Riverside Hoi An and a short walk from Ba Le Market. The prime location offers easy access to iconic landmarks and hidden gems, making it a perfect choice for those looking to immerse themselves in the local culture and attractions. The preferred airport, Da Nang Intl. Airport (DAD), is conveniently located 30.5 km away, ensuring a seamless travel experience for guests. The architectural elegance and interior design of Mercure Hoi An are truly captivating, with lavish furnishings and art collections that create an inviting atmosphere for guests. The 101 air-conditioned rooms are tastefully decorated and feature modern amenities such as minibars, complimentary wireless Internet access, and satellite programming. The private bathrooms are equipped with bathtubs or showers, complimentary toiletries, and hair dryers, ensuring a comfortable stay for every guest. Guests can indulge in a range of accommodations, including luxurious suites and spacious rooms with breathtaking views, all complemented by personalized service that exceeds expectations. The hotel offers a range of world-class amenities, including a state-of-the-art spa and wellness center where guests can enjoy massages, body treatments, and facials. The outdoor pool and steam room provide the perfect setting for relaxation, while the complimentary beach shuttle makes it easy to access the surf and sand. Dining at Mercure Hoi An is a culinary delight, with a restaurant serving exquisite local flavors and international cuisine, as well as two bars/lounges where guests can unwind with a refreshing drink. Buffet breakfasts are available daily for a fee, ensuring a great start to the day. Business amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services, catering to the needs of business travelers. For added convenience, guests can avail of a roundtrip airport shuttle and a train station pick-up service for a surcharge. The exceptional hospitality and personalized service at Mercure Hoi An leave a lasting impression on every guest, with memorable moments that are cherished long after the stay. Whether seeking relaxation or a productive stay, Mercure Hoi An caters to the needs of both leisure and business travelers, offering a truly unforgettable experience in the heart of Hoi An..

Highlights

• Conveniently located in the heart of Hoi An, steps away from Riverside Hoi An and a short walk from Ba Le Market • Close proximity to key attractions such as Cam Thanh Bridge, Hoi An Memories Show, and Tran Duong House • Within a 10-minute drive from Da Nang Intl. Airport, making travel hassle-free for guests • 101 well-appointed air-conditioned rooms with minibars, complimentary Wi-Fi, and satellite TV for entertainment • Enjoy on-site amenities including an outdoor pool, steam room, and spa services for relaxation • Business center, concierge services, and dry cleaning available for corporate travelers • Dining options range from a restaurant serving delectable dishes to poolside bar for refreshing drinks • Complimentary beach shuttle for easy access to the surf and sand • Unique Beaux Arts hotel offering a blend of luxury and comfort for a memorable stay • Immerse yourself in the rich culture of Hoi An with nearby attractions like Quan Cong Temple and Hoi An Cloth Market.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

101

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Baby Sitting / Child Services

Breakfast available

Coffee/tea

Airport shuttle service

Train Station Pickup Service

Transportation

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Snack bar

Bell staff/porter

Valet parking

Designated Smoking Areas

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Train Station Pickup Service

Transportation

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed (no fees).

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

No cribs (infant beds) available.

Special check-in instructions

Pet Policy

Pets allowed (no fees).

Pets allowed.

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Amenities

Location

C_m An, Hoi An, Quang Nam

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Ratings & Reviews

4.2/5

6 Ratings

Thịnh Bùi

5/5

11 Apr, 2023

Really beautiful project

Viet Tiep Nguyen

5/5

10 Apr, 2023

Great.......... in the future it will be a super place to check in and visit the beach......relaxation........

Tịnh Thông Cơ sở nhôm kính

4/5

9 Jan, 2024

Thịnh Bùi

5/5

11 Apr, 2023

Really beautiful project

Viet Tiep Nguyen

5/5

10 Apr, 2023

Great.......... in the future it will be a super place to check in and visit the beach......relaxation........

Tịnh Thông Cơ sở nhôm kính

4/5

9 Jan, 2024

Vân Anh Nguyễn

5/5

10 Apr, 2023

Oanh Ngoc

5/5

11 Apr, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.