Mercure Hotel Aachen am Dom

4.1/5(937 Reviews) rating

3 Star Hotel locationPin

Aachen, North Rhine-Westphalia

1/59

About hotel

Located at Peterstr. 1, NW52062, Germany, nestled in the heart of charming Aachen-Mitte, Mercure Hotel Aachen am Dom offers unparalleled comfort and style for its guests at affordable Mercure Hotel Aachen am Dom room prices. Our 3-star Superior rating from the prestigious Hotelstars Union is a testament to our commitment to providing exceptional accommodations. However, our beloved guests consistently praise us for exceeding their expectations, earning us a reputation as a 3.5-star establishment. But it's not just our rating that sets us apart. We boast an enviable location in close proximity to popular tourist spots such as the Couven Museum, Theater Aachen, and Aachen Town Hall. You can easily explore all the wonders of Aachen by foot from our hotel. Step into one of our 117 thoughtfully designed guestrooms, equipped with modern amenities including LCD televisions, free Wi-Fi, and satellite programming to ensure a comfortable and relaxing stay. After a day of sightseeing, rest easy in our cozy beds and indulge in our well-appointed bathrooms. Our attentive staff is always on hand to provide exceptional service, making sure your stay with us is nothing short of memorable. But that's not all, our hotel offers a range of convenient amenities like complimentary Wi-Fi, tour and ticket assistance, and discounted access to a nearby fitness facility. For our business travelers, we have a 24-hour front desk, multilingual staff, and luggage storage services. Start your day off right with a scrumptious buffet breakfast, available for a small fee. For a more laid-back morning or evening, we also offer room service for your convenience. No matter the reason for your visit, be it for work or leisure, Mercure Hotel Aachen am Dom has got you covered. Our hotel's strategic location offers easy access to major airports like Cologne-Bonn, Maastricht, and Liege, making us the ideal home base for exploring the city. So don't wait any longer, book your stay at Mercure Hotel Aachen am Dom online and discover all the incredible things Aachen has to offer. Hurry, our affordable accommodations are waiting for you!

Highlights

• Rated 3 star Superior by Hotelstars Union • Prime location in the heart of Aachen • Walking distance to Couven Museum and Theater Aachen • 117 guestrooms with free WiFi and satellite TV • Within 0.5 km of Aachen Cathedral and other historic attractions • 24-hour front desk and multilingual staff • Discounted access to nearby fitness center • Buffet breakfast available daily for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

117

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Bicycle rentals

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Bicycle rentals

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹13,274

₹15,995

17% OFF

+ ₹1,016 taxes / night

Earn 142 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹13,274

₹15,995

17% OFF

+ ₹1,016 taxes / night

Update Price

Earn 142 Reward Points

Amenities

Location

Peterstra�e, Aachen, North Rhine-Westphalia, 52062

View on Maps

Ratings & Reviews

4.1/5

937 Ratings

Ranajit Banerjee

5/5

3 Jan, 2024

Amazing location, clean rooms and professional service. This hotel is located right in the city centre so everything you want to see is walkable. They don't have a private parking but there is a park Haus 100m from the hotel. The hotel is pet-friendly and they charge 19/night. They gave us a dog bed, treats and a full contact for any emergency or vet if needed. Had an amazing time there.

john stannard

4/5

10 Jan, 2024

Nice hotel on the edge of the old town. Room was adequate and the staff were helpful. Close to the train station ( about 12 minutes walk) and close to the old town , would recommend for the budget traveller

Roger Fox

4/5

25 Sep, 2023

At first sight there is no parking but once the conundrum had been explained and sorted all was well. Good room, and how wonderful to have the TV sound in the shower room. Breakfast was great in a bright and well organised room. Helpful staff.

David Goodhand

5/5

2 Aug, 2023

The hotel is steps from the cathedral (Dom) and all the walkable sites, shops, and restaurants of central Aachen. The staff were helpful and friendly on arrival and departure. My room was very clean and new, and matched what I booked. The hotel is also near some bars and nightclubs. I never heard any music or noise from the clubs, but I did hear some shouting from the street in the early morning hours.

Ranajit Banerjee

5/5

3 Jan, 2024

john stannard

4/5

10 Jan, 2024

Roger Fox

4/5

25 Sep, 2023

David Goodhand

5/5

2 Aug, 2023

Paviljoen Struis

5/5

27 Oct, 2023

Wonderful value for money, situated perfectly for shopping & sightseeing. Breakfast is a 10 out of 10. Reception ladies are very kind and helpful. Add a mini bar to the rooms and I woould give you sux stars 😉

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.