Mercure Hotel Berlin City

4.3/5(2.37K Reviews) rating

4 Star Hotel locationPin

Berlin, Brandenburg Region

135

1/135

About hotel

Welcome to our affordable 4-star hotel, ideally situated in the bustling heart of Berlin. As you enter our stylish lobby, you will be welcomed with exceptional customer service, modern amenities, and a warm and inviting ambiance. Our hotel offers the ideal blend of comfort, convenience, and elegance, ensuring a truly remarkable stay. Indulge in our spacious and tastefully designed guest rooms, complete with all the necessary amenities for a pleasant stay. Sink into our plush bedding, catch up on your favorite programs on the state-of-the-art flat-screen TV, or stay connected with our complimentary high-speed WiFi. With our prime location, you'll have effortless access to the city's renowned attractions, including the iconic Brandenburg Gate, lively Alexanderplatz, and breathtaking Berlin TV Tower. Need to unwind or stay active? Our hotel provides a range of leisure activities to cater to your needs. Discover the city on wheels by renting a bike, soak up the sun on our beautiful terrace, or take a leisurely stroll in our tranquil garden. Our dedicated concierge services are always available, ensuring a hassle-free and comfortable stay. For our business travelers, we offer a 24/7 business center, fully equipped to keep you productive. Stay up-to-date with our complimentary newspapers, conveniently located in our lobby. When it's time to recharge, our on-site restaurant and café offer delicious and convenient options. Unwind in our intimate bar and lounge, perfect for a well-deserved drink after a busy day. Don't just take our word for it, our hotel has received an official 4-star rating from the respected Hotelstars Union rating system in Germany. Our hotel is conveniently located near Berlin (BER-Brandenburg) airport, making your travel to and from the hotel a breeze. Experience the best of Berlin with us. Book your stay at our budget-friendly 4-star hotel today and discover the perfect mix of luxury, convenience, and relaxation. Make sure to check out Mercure Hotel Berlin City room prices and book Mercure Hotel Berlin City Online. Find us at Invalidenstr. 38, BE10115, Germany. We can't wait to welcome you!

Highlights

• Rated 4 stars by Hotelstars Union • Centrally located in Berlin with easy access to top attractions • Just 4-minute drive from Brandenburg Gate and 1.5 miles from Reichstag Building • 246 comfortable guestrooms with complimentary Wi-Fi and flat-screen TVs • Close proximity to landmarks such as Humboldt Museum of Natural History and Berlin Wall Memorial • Bicycles available for rent, terrace and garden for relaxation • 24-hour business center and concierge services catering to business travelers • Onsite restaurant, coffee shop, and bar/lounge for dining options • Buffet breakfast available daily for a fee • Self-parking available for a fee and airport is 17.9 kilometers away

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

246

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Concierge desk

Bicycle rentals

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Property follows guide to reopening vacation rentals (DTV & DFV - Germany).

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹10,441

₹11,308

8% OFF

+ ₹994 taxes / night

Earn 114 Reward Points

Select Rooms

Standard Room, 1 Double Bed

194 sq.ft (18.02 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Ironing facilities

Soundproof

Air conditioning

Safe

Desk

Shower

Free toiletries

Room Service

Newspaper

Housekeeping - daily

Blackout Curtains

Wardrobe/Closet

Coffee machine

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹10,441

₹11,308

8% OFF

+ ₹994 taxes / night

Update Price

Earn 114 Reward Points

Amenities

Location

Invalidenstra�e, Berlin, Brandenburg Region, 10115

View on Maps

Ratings & Reviews

4.3/5

2.37K Ratings

Chhabilal Adhikari

1/5

3 Dec, 2023

It's time for writing an honest review. I was there last week for my business trip. I had booked the hotel room 7 months in advance and was very quite exited for my business trip and the stay at that hotel. But, it turned out to be a nightmare. No BREAKFAST included though the hotel charged super high amount per night. I was really shocked. I asked at the receptionist politely and the lady at the reception said you need to book breakfast separately. I asked 4 different receptionist everyday but none of them seems to care much about the customer issue. I understood that they don't care much about customer but when I booked there was no option to either select or deselect the breakfast option. Even if I book a cheap hotel in Germany, mostly the breakfast is included and if not included, they clearly mention about it. This hotel booking system just confused me. When I asked for the breakfast, they asked for extra 22 Euros per day. I politely explained that my employer has already paid around 160 per night for booking 7 months in advance and I don't get approval for more budget but the workforce at the reception either didn't give a damn about my issue or I do not understand what is going on. Let's forget about the breakfast problem, many many other different problems. Super dirty towels, no bath tubs, super small rooms, no proper service for changing bed sheets for 4 nights in a row, no proper clean and the lists could go on..In gist, I booked this hotel after carefully reading many positive reviews but I start to feel like most of them are fake reviews. I am never going to book this hotel again and I am very sorry that I can't recommend this to anyone. God bless!

Marjorie N

5/5

22 Oct, 2023

Nice hotel with great location next to public transport- 3 minutes from main train station! Breakfast was great with lots of options and they have a great bar in the lobby. Only complaints- 1) I paid for early check in and was told the room wasn't ready but when I asked for a refund for the early check-in fee, a room was magically ready. 2) I was on the 2nd floor and the hallways smelled like someone was smoking 90% of the time despite it being smoke free; the room did not smell like cigarettes though thankfully. Overall, would stay again.

Csaba Turú

5/5

27 Sep, 2023

I've been two times before here, very pleasant stays. Nice hotel, very good breakfast, comfortable rooms. At second time I wasn't fully satisfied with the room (too close to the tram - therefor a bit noisy), but the lady at the reception was very helpful and arranged a much more calm room. I recommed this hotel.

Buzz Lightyear

4/5

30 Dec, 2023

We stayed here to visit a show at Friedrichstadt Palast. The location was perfect for this. You are also very close to the street car station, so it doesn’t take long to get into the city. The room was very small and the bathroom was tiny. Stuff at the check in was very nice. We didn’t have breakfast at the hotel, so I can’t comment on that. Overall the stay was okay for that price.

Markus Mueck

5/5

28 Nov, 2023

We had a wonderfully calm room oriented towards the inner garden. The Hotel is very clean, the room is nice but a little small. The bathroom is very new and very nice. The staff is wonderfully friendly and helpful - a big thanks again here! The hotel is brilliantly located to go to Prenzlauer Berg, Unten den Linden, the Reichstag, etc. etc. Right in the middle of the action!

Chhabilal Adhikari

1/5

3 Dec, 2023

Marjorie N

5/5

22 Oct, 2023

Csaba Turú

5/5

27 Sep, 2023

Buzz Lightyear

4/5

30 Dec, 2023

Markus Mueck

5/5

28 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.