Mercure Hotel Berlin Tempelhof

4.1/5(2.36K Reviews) rating

4 Star Hotel locationPin

Berlin, Brandenburg Region

Mercure Hotel Berlin Tempelhof exterior_detail

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About hotel

Welcome to the Mercure Hotel Berlin Tempelhof, where luxury meets affordability in the bustling city of Berlin. We are located in the vibrant Neukölln district, just a short drive from popular attractions such as Alexanderplatz, Checkpoint Charlie, and Potsdamer Platz. With our prime location and budget-friendly rates, Mercure Hotel Berlin Tempelhof is the perfect choice for a variety of travelers. Unwind in one of our beautifully designed guest rooms, featuring complimentary Wi-Fi, satellite TV, and luxurious private bathrooms with bathtubs and complimentary toiletries. Stay connected and stay comfortable at Mercure Hotel Berlin Tempelhof. Our state-of-the-art health club is perfect for a morning workout, while our 24-hour business center and impressive conference space make us a top choice for business travelers. And when it's time to relax, dine at our on-site restaurant, Restaurant, or grab a drink at the cozy bar. For a more intimate dining experience, take advantage of room service during limited hours. As a 4-star establishment rated by Hotelstars Union, we take pride in providing a luxurious and enjoyable stay for our guests. Our commitment to excellence is reflected in our exceptional amenities and friendly service. Book Mercure Hotel Berlin Tempelhof online today and experience the vibrant and dynamic city of Berlin. Our address is Hermannstr. 214-216, BE12049, Germany.

Highlights

• 4-star hotel rated by Hotelstars Union • Convenient location in Berlin's Neukölln neighborhood • Rooms with complimentary Wi-Fi, satellite TV, and private bathrooms • Distance of 5.4 km from Mercedes-Benz Arena and 6.1 km from Potsdamer Platz • Nearby attractions including Huxley's Neue Welt and East Side Gallery • Health club and complimentary Wi-Fi available for guests • Business amenities such as a 24-hour business center and conference space • On-site restaurant and bar for dining options • Self-parking available for convenience (subject to charges) • Close proximity to airports and railway stations for easy travel access • Suitable for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

216

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Concierge desk

Breakfast available

Airport shuttle service

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹10,036

₹10,909

8% OFF

+ ₹1,196 taxes / night

Earn 112 Reward Points

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OPTION 1

Partial Refundable

₹10,036

₹10,909

8% OFF

+ ₹1,196 taxes / night

Update Price

Earn 112 Reward Points

Amenities

Location

Hermannstrasse, Berlin, Brandenburg Region, 12049

View on Maps

Ratings & Reviews

4.1/5

2.36K Ratings

Emily Lillo

5/5

31 Aug, 2023

I stayed here for 10 days, and I am very pleased with the experience! The room was comfortable and had everything that we needed. The staff were incredibly nice and helpful! We had to get a package sent to the hotel, and they ensured that we got the package no problem. The location of the hotel is also really good. It is less than a 5-minute walk to a U-banh station. Also, there are a ton of restaurants, bakeries, and stores around the area. Would definitely recommend!

Mestiy She

2/5

2 Oct, 2023

The room was actually nice, and the location is good. However, in my room, there was no power outlet near the bed! The service was poor, and the guy at reception, with East Asian gestures, was totally unfriendly. There was no hair conditioner, body lotion, hotel shoes, or any other important amenities, other than shampoo and body wash, in the room. Worse than a 2-star hotel! Breakfast was not special at all. Totally not worth the price. Save your money and go somewhere else. Nothing there deserves a 4-star rating!

C L

3/5

4 Oct, 2023

Don't think this hotel is 4 star worthy. The rooms are dated and no nice conditioner or attention to detail in the rooms. I was also seething when I saw they charged your 4.50euro for a glass bottle of water, that should be complementary at the very least, especially when I paid almost 800 euro for 4 nights! Also, what's the deal with the shared iron located on the corridor on level 6? I thought this was a joke. However, I couldn't fault the breakfast, it was very good and staff were attentive, and it's located right in the heart of the cool part of Berlin so it has good and bad points but please do shop around.

Tiana

5/5

2 Dec, 2023

The hotel was conveniently located off the Ubahn and near a main road of shops and eateries. The check in process was very straightforward - the staff who assisted me consolidated my bookings so I was able to stay in one room for the duration of my stay. The rooms were clean and housekeeping was very prompt every day. I loved the kettle and teacups made available. My nest friend and I will definitely be staying at Mercure in the future!

Curry Wurst

5/5

7 Jan, 2024

We booked the Mercure Tempelhof mainly because all the other hotels closer to the city were far too expensive. Upon arrival though, we were delighted that we did. The staff was awesome, helpful, friendly and forward thinking. The rooms were much better than many other hotels. Spacious, quiet and clean - even the air condition was easy to handle. Being in Tempelhof provided us plenty of opportunities to find the right cafe, the best baker and other shops. Most importantly for us though was the ease of getting to the U-Bahn with great connections to Alexander Platz and more. Highly recommended hotel - but the single most important reason for the 10* rating clearly, was the friendliness and helpfulness of the staff.

Emily Lillo

5/5

31 Aug, 2023

Mestiy She

2/5

2 Oct, 2023

C L

3/5

4 Oct, 2023

Tiana

5/5

2 Dec, 2023

Curry Wurst

5/5

7 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.