Mercure Hotel Berlin Zentrum

4/5(836 Reviews) rating

3 Star Hotel locationPin

Berlin, Brandenburg Region

Mercure Hotel Berlin Zentrum exterior_detail

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About hotel

Welcome to Mercure Hotel Berlin Zentrum, a top-rated 3.5-star hotel in the bustling city of Berlin, Germany, certified by the esteemed Hotelstars Union. Strategically located in the heart of the city, our hotel offers guests the ultimate convenience. Our 78 thoughtfully designed rooms feature luxurious pillowtop beds and high-speed internet, ensuring a lavish and modern stay. At Mercure Hotel Berlin Zentrum, we pride ourselves on our prime location. Explore the city with ease, as popular attractions like Zoo Berlin and Kurfürstendamm are just a leisurely 15-minute walk away. Alexanderplatz and Potsdamer Platz are also easily reachable, thanks to the nearby public transportation. After a day of adventures, unwind and recharge with our various recreational activities, including complimentary Wi-Fi and bicycle rentals. Business travelers can make use of the onsite business center and complimentary lobby newspapers. For added convenience, we offer limited parking. Satisfy your appetite at our snack bar/deli and bar/lounge, or enjoy the convenience of 24-hour room service. And for a delightful start to your day, indulge in our hearty buffet breakfast, available on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a nominal fee. Mercure Hotel Berlin Zentrum offers affordable accommodations suitable for all types of travelers, with easy access to major airports and popular attractions. Book your stay today and experience the vibrant energy of Berlin. Remember to search for "Mercure Hotel Berlin Zentrum room prices" and "Book Mercure Hotel Berlin Zentrum Online" to get the best deals. Our address is Fuggerstr. 8, BE10777, Germany.

Highlights

• Convenient location in the heart of Berlin, close to popular tourist attractions such as Zoo Berlin and Kurfürstendamm • 3.5-star rating from Hotelstars Union for superior quality • Variety of room options, including air-conditioned rooms with pillowtop beds and complimentary Wi-Fi access • Easy access to public transportation with Nollendorfplatz just 0.6 km away • Short distance (4.3 km) from Alexanderplatz for business travelers • Luxurious rainfall showerheads and designer toiletries in private bathrooms • Option to rent bicycles for leisurely exploring the city • On-site business center and complimentary newspapers for the convenience of business travelers • Snack bar and bar/lounge offering drinks and 24-hour room service • Buffet breakfast available for a fee on weekdays (6:30 AM - 10:30 AM) and weekends (7:00 AM - 11:00 AM)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

On-Site parking

Concierge desk

Hiking

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

On-Site parking

Concierge desk

Activities

Hiking

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

Minimum guest age is 0.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

No cribs (infant beds) available.

Minimum guest age is 0.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹8,682

₹9,406

8% OFF

+ ₹1,037 taxes / night

Earn 97 Reward Points

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₹8,682

₹9,406

8% OFF

+ ₹1,037 taxes / night

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Earn 97 Reward Points

Amenities

Location

Fuggerstra�e, Berlin, Brandenburg Region, 10777

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Ratings & Reviews

4/5

836 Ratings

Heiko Stroehl

5/5

13 Jan, 2024

Great location (close to 2 stations and many bus routes), shopping venues and restaurants reachable on foot. Close to gay area in Berlin West. Quiet and save neighbourhood. Hotel us not too big either (108 Rooms). Breakfast very good.

Daniela Di Benedetto

1/5

1 Dec, 2023

I arrived, checked-in, paid in advance and only after that the reception communicated me that the elevator was not working since the day before and will not be repaired before 1 week…and that my room was on the 5th floor without any option to change! No apologies, no discount, no opportunity to go somewhere else was offered. For sure I will never come again.

Sho

3/5

4 Jan, 2024

The room is clean though small. Location is good enough but not so near train station. The pillow is really soft made me have a neck pain. I gave 3 stars because the reception named Daniel is very lacking in hospitality, no smile or greetings. Like a robot. There is only one elevator for 6/7 floors, so u have to wait for a while to use elevator. and you need to tell them in advance if you need room cleaning. The breakfast spread is lacking variety. Same menu everyday and without any fresh fruits or juice and also no salad available.

Heiko Stroehl

5/5

13 Jan, 2024

Daniela Di Benedetto

1/5

1 Dec, 2023

Sho

3/5

4 Jan, 2024

Conor O Rourke

3/5

6 Aug, 2023

The carpet in the stairwell smells like it hasn't been cleaned in many a year. The odour is overwhelming. You can't lock your hotel room door. They don't provide do not disturb signs and while there is no daily cleaning they come to empty your bin every morning. The hotel is dated and pretty no frills. The staff are all very friendly and helpful though.

mat carney

3/5

12 Jan, 2024

Not normal Mercure standard - more like an Ibis Budget or similar. One small lift that is very slow!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.