Mercure Hotel Duesseldorf Zentrum

4.1/5(500 Reviews) rating

3 Star Hotel locationPin

Dusseldorf, North Rhine-Westphalia

Mercure Hotel Duesseldorf Zentrum primary_image

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About hotel

Stay in the lap of modern luxury at the exquisite 3.5-star Mercure Hotel Duesseldorf Zentrum. Located in the heart of Düsseldorf, our hotel grants easy access to the city's top attractions, such as the impressive Messe Düsseldorf and the iconic Tonhalle Duesseldorf - both just a quick 5-minute drive away. Pamper yourself in one of our 68 elegant guestrooms, each fully air-conditioned for maximum relaxation. And for those who can't disconnect from the virtual world even on vacation, we offer complimentary high-speed Wi-Fi to keep you connected at all times. Our bathrooms feature refreshing showers and convenient hair dryers, and each room includes a safe and spacious desk for all your needs. Ready to venture out and explore beyond the hotel's doors? Look no further than the lively neighborhood, with must-see sights such as Synagoge and Hofgarten right at your fingertips. For a complete cultural immersion, take a leisurely stroll to the renowned Museum Kunstpalast and NRW-Forum Düsseldorf, both within walking distance. For our business travelers, we offer a fully-equipped computer station and complimentary daily newspaper in the lobby, as well as professional dry cleaning and laundry services. And don't worry about parking hassles, as self-parking is available for a nominal fee. After a day of excitement, unwind with a refreshing drink at our cozy bar/lounge, offering a wide variety of beverages to satisfy every taste. And to start your day off deliciously, don't miss our tempting buffet breakfast, served daily from 6:30 AM to 10:00 AM. Conveniently located at Roßstraße 6140476, Germany, our hotel is just 6.9 km away from the Duesseldorf International Airport, making it the perfect choice for travelers seeking both convenience and comfort. Don't miss the opportunity to discover all that this vibrant city has to offer - book your stay at the Mercure Hotel Duesseldorf Zentrum and take advantage of our incredibly affordable room prices. Ready to make a reservation? Book Mercure Hotel Duesseldorf Zentrum Online now and get ready to experience the best of Düsseldorf.

Highlights

• 3-star Superior hotel located in central Düsseldorf (Stadtbezirke 01) • 68 air-conditioned guestrooms with modern amenities and free Wi-Fi • Prime location, just a 5-minute drive from Messe Düsseldorf and Tonhalle Duesseldorf • Within a 3km radius of popular tourist attractions like Konigsallee and Rhine Tower • Walking distance to Synagoge and Hofgarten • Offer a range of room options to suit casual and business travelers, including luxury, boutique, and budget options • Close to transportation hubs - only 6.9km from Duesseldorf International Airport (DUS) and 2km from Düsseldorf Central Station • Additional amenities include a bar/lounge, complimentary Wi-Fi, tour/ticket assistance, and dry cleaning services • Business-friendly facilities, such as a computer station and complimentary newspapers • Buffet breakfast available daily (fee applies) to start your day off right.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

On-Site parking

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

On-Site parking

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹11,450

₹13,303

14% OFF

+ ₹896 taxes / night

Earn 123 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹11,450

₹13,303

14% OFF

+ ₹896 taxes / night

Update Price

Earn 123 Reward Points

Amenities

Location

Ro�stra�e, Dusseldorf, North Rhine-Westphalia, 40476

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Ratings & Reviews

4.1/5

500 Ratings

Louie Wouters

2/5

1 Jan, 2024

We recently concluded a stay at Mercure Zentrum Düsseldorf from December 30, 2023, to January 1, 2024. The hotel's advantageous location, just a 10-minute taxi ride from the shopping streets and the same time from a very nice wildprk, is it's best feature. Upon arrival, check-in was efficient, the staff was friendly, and the room, in line with Mercure standards, offered satisfactory amenities including coffee and tea. The hotel provides a convenient parking facility under the premises for 20 euros per night, which we chose over the free alternative across the street, considering the New Year's fireworks. However, our overall experience was marred by significant noise disturbances during the night, contrary to the promised "soundproof rooms" highlighted on Accor's website. This was particularly disappointing and led us to question the effectiveness of the hotel's sound insulation. In an attempt to address the inconvenience, the compensation provided (refund for one night of parking (20 euros)) seems inadequate, especially considering the total cost of the weekend stay amounted to just under 400 euros. On a positive note, the breakfast offerings were commendable, featuring a diverse selection of items ranging from bacon, meatballs, and scrambled eggs to yogurts, muesli, cornflakes, cheeses, and deli meats. However, the coffee from the machine left much to be desired, as it exhibited an unpalatable sourness, potentially stemming from an issue with the milk. Fortunately, this could be easily rectified with instant coffee. Adding to the drawbacks, the bathroom facilities were notably in need of renovation. Mold was pervasive in various corners of the silicone, and some areas lacked proper sealing, detracting from the overall cleanliness and comfort of the accommodations. While we departed contently with the perspective that "it could have been worse," the combination of noise disturbances and subpar bathroom conditions leaves us hesitant to choose Mercure Zentrum Düsseldorf for a second stay until improvements are made.

Mortada El-Shabrawi

5/5

8 Dec, 2023

Very nice hotel, with friendly staff. Nice rooms, close to city center and the bus stop at the doorstep.

Sarah Marikh

3/5

21 Feb, 2023

Stayed here for 3 day's (16 february untill 18 february). When I first came in the hotel, the cleaning lady wanted to clean the floor in front of the check-in desk and she was very annoyed that I came in to check-in exactly at that moment. She sighted irritably in my face and it was very rude. That was a very bad first impression of the hotel and also why I take of 1 star of the review. It was so bad. All the other staff was kinda nice but they keep staring too much and that's weird also. Not many parking spots tho, just a few that are free in front of the hotel. The hotel has it own parking space but is costs €20,- PER DAY! Extremely expensive for a service that should come for free as I'm already paying to stay in the hotel? Hotel and rooms were nice and clean and also good breakfast. Won't come back tho.

Louie Wouters

2/5

1 Jan, 2024

Mortada El-Shabrawi

5/5

8 Dec, 2023

Very nice hotel, with friendly staff. Nice rooms, close to city center and the bus stop at the doorstep.

Sarah Marikh

3/5

21 Feb, 2023

Abha Bheba

5/5

22 May, 2022

Very nice hotel. Service was good, the people really nice and rooms clean and had AC. Breakfast also nice selection and tasty. The location was great, a single bus trip to the central station of the city, the shopping district about 20m away with one change from bus to train, but still really easy. Great, would come here again.

AbdulRahman Sai

1/5

1 May, 2023

We had a very bad experience with the reception guys, they don't speak English at all, they can not the difference between 68 and 86 as the price for the room! and after I waited for 30 minutes because of their stupid and slow system, the room price was 119 euros!!!!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.