Mercure Hotel Köln Belfortstraße

4/5(1.31K Reviews) rating

4 Star Hotel locationPin

Cologne, North Rhine-Westphalia

Mercure Hotel Köln Belfortstraße primary_image

1/84

About hotel

Located in the heart of Cologne, our 4-star Mercure Hotel Köln Belfortstraße offers affordable and comfortable accommodations for travelers of all kinds. Rated highly by the respected Hotelstars Union, our 128 guestrooms provide a range of amenities, including LED TVs, Select Comfort beds, and complimentary high-speed Wi-Fi, to ensure a pleasant stay. Our private bathrooms offer both bathtubs and showers, along with complimentary toiletries and hair dryers. Guests can also take advantage of our indoor pool, fitness center, and 24-hour business center, making it easy to stay productive and relaxed. Plus, with 10764 square feet of conference space, we are the ideal choice for hosting your next event. Start your day with a delicious buffet breakfast, available for a small fee, and enjoy meals and drinks at our on-site restaurant and bar/lounge. Our prime location, just a short walk from popular attractions like the Cologne Cable Car and Cologne Zoo, makes exploring the city a breeze. Don't forget to check out the nearby Musical Dome and Romano-Germanic Museum for a taste of Cologne's culture and history. Located at Belfortstrasse 9, NW50668, Germany, our hotel is easily accessible from both Cologne-Bonn Airport (only 16.3 kilometers away) and Duesseldorf International Airport (just 59.2 kilometers away). So why wait? Book Mercure Hotel Köln Belfortstraße online now to experience the perfect blend of convenience, comfort, and luxury at affordable rates. Mercure Hotel Köln Belfortstraße room prices are unbeatable, making it the perfect choice for any traveler. Don't miss this opportunity to enjoy a remarkable stay in Cologne. Book today!

Highlights

• Rated 4 stars by Hotelstars Union • Centrally located in Cologne's Innenstadt • 15-minute walk to Cologne Cable Car and Zoo • Rooms equipped with LED TVs and free Wi-Fi • Indoor pool and fitness center available • 1000 square meters of conference space for business events • 10 kilometers from Cologne-Bonn Airport and 60 kilometers from Dusseldorf Airport • Nearby attractions include Eigelstein Torburg, MediaPark and Musical Dome • On-site restaurant and bar offering room service • Budget-friendly option for both casual and business travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

128

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Indoor pool

Hiking

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Indoor pool

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Guests must provide proof of COVID-19 vaccination.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours.

Minimum age for negative COVID-19 test result requirement: 18.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

Spa fee: EUR 4 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in.

Pet Policy

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Guests must provide proof of COVID-19 vaccination.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours.

Minimum age for negative COVID-19 test result requirement: 18.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

Guests must provide health documentation.

Guests must provide a negative COVID-19 test result.

Green Key (Foundation for Environmental Education).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

Spa fee: EUR 4 per person, per night.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 24 hours prior to check-in..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹14,378

₹15,538

7% OFF

+ ₹1,111 taxes / night

Earn 154 Reward Points

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OPTION 1

Partial Refundable

₹14,378

₹15,538

7% OFF

+ ₹1,111 taxes / night

Update Price

Earn 154 Reward Points

Amenities

Location

Belfortstra�e, Cologne, North Rhine-Westphalia, 50668

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Ratings & Reviews

4/5

1.31K Ratings

Sagar Gangadharan

5/5

1 Aug, 2023

Booked our stay at this place for a long weekend getaway and must say, we were totally impressed. Hotel stay is not new to me, but one with almost nothing to complain about, is extremely rare. Started with the smooth check-in process - it was seamless and quick. We had booked an apartment for a family of 4. The beds for the kids were already made. The apartment was spacious enough for free movement, well lit and had large windows. The service of the staff was impressive throughout - this includes the staff at the reception and at the restaurant. The staff was happy to accommodate special requests - like they said I could work from their pub, which would be closed at the hours I needed, so I could get a strong WiFi signal. When I chose to work from the room, the lady at the reception, upon request, promptly restarted the router to get the connection up and stable. Spread of the breakfast was good and met expectations with taste. It's not common that you are offered supplies in the mini bar complementary and also refilled daily. This is besides the coffee supplies. Overall, a pleasant stay and wonderful experience. If I had to complain, the shampoo and conditioner cans were empty, however, housekeeping was prompt to replenish it. Wish the curtains covered the windows beyond the edges, to prevent sunlight from coming in.

Costa Vasiliou

4/5

16 Oct, 2023

Great location for my needs.. quite disappointed to be staying in a separate building to the main one but other than that the service has been good. Tried to extend my days but unfortunately sold out. The bar and restaurant is good. Could do with some more options for the restaurant as it was very limited The room is good.. slightly dated.. lamps falling apart. Not enough plugs next to the bed.. bathroom was clean..

Clare McElearney

2/5

4 Jan, 2024

Basically a hotel for businessmen who just want a basic room for the night. Zero frills. All rooms have only single beds that they push together if a double is booked. Location central enough.

Phil Kemp

4/5

30 Nov, 2023

Room was okay, nothing great, nothing bad. The only thing to mention that I was not aware of until I put the hotel into Waze is that hotel is inside the Umweltzone. The hotel did not seem to mention this - it was not on the booking process, confirmation email, or any of the follow up emails I received. Even putting the hotel into Google Maps after booking did not tell me this. Waze told me 4 hours before I was due to arrive. There should be better communication of this, especially given nearby P+R parkings are also inside the zone. EDIT: The reply trying to justify that "the Umweltzone has been in place for 10 years" does not make sense as someone who has not visited Cologne before. I could just as easily say that when checking in and filling out the guest forms, the hotel should know my address - I've had it for 10+ years...

Sagar Gangadharan

5/5

1 Aug, 2023

Costa Vasiliou

4/5

16 Oct, 2023

Clare McElearney

2/5

4 Jan, 2024

Basically a hotel for businessmen who just want a basic room for the night. Zero frills. All rooms have only single beds that they push together if a double is booked. Location central enough.

Phil Kemp

4/5

30 Nov, 2023

Andrei Boiarshinov

4/5

4 Sep, 2023

Not far away (20 min on foot) from the Koelnmesse makes it a good place to stay if you're visiting the expo. Koeln cathedral is pretty close by too. Kitchen is decent, be sure to try the goulash soup (but stay away from the burger).

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.