Mercure Hotel Köln City Friesenstraße

3.9/5(979 Reviews) rating

4 Star Hotel locationPin

Cologne, North Rhine-Westphalia

Mercure Hotel Köln City Friesenstraße facade

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About hotel

Let our 4-star hotel in the heart of Cologne's city center be your second home, where comfort and convenience intersect to provide you with an exceptional stay. Our establishment is an officially recognized member of the esteemed Hotelstars Union, known for bestowing exceptional services and top-of-the-line amenities upon our esteemed guests. Conveniently located just a brief 5-minute drive from the renowned Cologne Cathedral and the bustling Friesenplatz, the Mercure Hotel Köln City Friesenstraße boasts a prime location. From here, you have simple access to major attractions such as the LANXESS Arena and Phantasialand, which are only 4.1km and 26.5km away, respectively. Relax in one of our 103 lavishly designed guest rooms, each equipped with complimentary mini bar items, flat-screen televisions, and complimentary Wi-Fi to keep you connected. Rejuvenate in a large soaking tub and pamper yourself with opulent toiletries in your private bathroom. Need to work? No sweat! Our rooms also feature a telephone, secure safe, and a desk for your convenience. We recognize the significance of location, which is why our hotel is within walking distance of notable landmarks such as the Römerturm and Cologne City Museum. Even the Theater am Dom, Volkstheater Millowitsch, and MediaPark are easily within your reach at our location. We are also a mere 16km away from the Cologne-Bonn Airport, making travel a breeze. Admire the breathtaking views of the city from our terrace, or take a load off in our communal area with a television and free Wi-Fi. For corporate travelers, we provide a diverse selection of facilities, including wired internet (with an additional fee), a computer station, and free newspapers in the main lobby. Concerned about parking? Look no further - we've got you covered with on-site parking available for a reasonable fee. Indulge in delicious international cuisine at our in-house restaurant, Elferrat, or grab a drink at our bar and lounge. If you prefer to dine in the comfort of your room, room service is available during designated hours. Need some extra energy for a busy day? Look no further than our coffee shop/cafe for a weekday buffet breakfast (available for an additional fee). Experience the best of Cologne at the Mercure Hotel Köln City Friesenstraße - your gateway to the city's attractions, culture, and lively atmosphere. Allow us to welcome you with a blend of comfort, convenience, and exceptional service. Make your reservations now for unbeatable Mercure Hotel Köln City Friesenstraße room prices and book Mercure Hotel Köln City Friesenstraße online for a hassle-free experience. Conveniently located at Friesenstr. 44-48, NW50670, Germany.

Highlights

• Centrally located 4-star hotel in Cologne's Innenstadt area • Close to popular tourist attractions, including Cologne Cathedral and Friesenplatz • 103 stylish guestrooms with amenities such as free minibar items and complimentary Wi-Fi • Convenient distances from the international airport (16km) and railway station (0.9km) • Perfect for both casual and business travelers with comfortable rooms and business amenities • Various room options available, from luxury to budget • Stunning views from the terrace and complimentary wireless internet access • On-site restaurant offering international cuisine and a bar with a wide selection of drinks • Buffet breakfast available on weekdays for a fee • 24-hour front desk, computer station, and complimentary newspapers • Self-parking available (additional charges may apply)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

103

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Bicycle rentals

Hiking

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Accessible parking

Terrace

Bicycle rentals

Activities

Hiking

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

Masks are compulsory at the property.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: An effective city/local tax rate of 5.35 percent will be charged.

We have included all charges provided to us by the property..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Pets allowed.

₹13,287

₹14,208

6% OFF

+ ₹1,033 taxes / night

Earn 143 Reward Points

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₹14,208

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Amenities

Location

Friesenstra�e, Cologne, North Rhine-Westphalia, 50670

View on Maps

Ratings & Reviews

3.9/5

979 Ratings

Ayda Gerçekçi

2/5

16 Dec, 2023

Location is good only 10 minutes walk to Cathedral. However its on the street with lot of bars/night club and sound proofing is not good, its impossible to sleep during night. We stayed up till morning due music and loud noises coming from outside. For us the room was newly renovated so room was very good and it was clean. Bed was comfortable but Pillows needs to be changed, they’re very bad even 2 pillow is not enough. However the bathroom smells horrible, you cannot stay inside of the bathroom due to smell coming from ventilator and this smell is starting from the entrance of the hotel at the lobby. The staff was a bit rude and not friendly, they should provide a better service if they have 4 star and charging high money per night. I told them that the bathroom smells horrible and we cannot go inside, he only said sorry and thats it. Parking place was too narrow. I’m glad that we only stayed 1 night and not more. In general, the hotel is not deserving 4 star rate and its overpriced, I do not recommend to stay in this hotel just by looking the vicinity to the city center.

Alexandra Ene

1/5

11 Jan, 2024

I have 10 years of spent in hotels, but never payed 100 euros per night for such a bad experience. The rooms are old, not a surprise, but almost nothing works: - wifi does not work at all on any device. - I tried to call reception to bring me an iron and the phone didn't work - I went downstairs to ask for an iron and they said they will bring to my room (it didn't happen at all) - the sink cap was stucked so I had to clean my teeth in the shower (check pics) - the dedicated place to put your luggage is not covered by any lightning honestly? ... for 100 euros? 🙈

Carmen Druta

4/5

25 Aug, 2023

The location is nice, close to the city center, there are some bars on the street that can be quite loud but as soon as you close the windows it's all good. The room was nice, with everything that you need provided by the hotel, but a lot of details could be improved considering that we are talking about a 4 stars hotel. Also, I think that it was a little bit overpriced but I suppose it was because of the Gamescomes.

Paul D.

4/5

15 Jul, 2023

Well located hotel (especially near the gay bars) in the Eastern part of Cologne with professional staff. The hotel has parking and there are also public parking lots nearby. The beds are good. The hotel itself and the rooms are decent and clean, but would deserve some refreshment and modernization. For example most rooms don’t have airconditioning. The bars on the street can be noisy at weekend nights. The rooms at the back are quiet.

Ayda Gerçekçi

2/5

16 Dec, 2023

Alexandra Ene

1/5

11 Jan, 2024

Carmen Druta

4/5

25 Aug, 2023

Paul D.

4/5

15 Jul, 2023

Xavier M

3/5

9 Dec, 2023

Room was OK but oldish. Bathroom less than OK for an hotel like this. Needs some work done.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.