Mercure Hotel & Residenz Frankfurt Messe

4.4/5(3.48K Reviews) rating

4 Star Hotel locationPin

Frankfurt, Hessen

Mercure Hotel & Residenz Frankfurt Messe entrance

1/97

About hotel

Located in the bustling city of Frankfurt, Germany, lies a hidden treasure - the Mercure Hotel & Residenz Frankfurt Messe. As a 4-star hotel, it exceeds all expectations and offers the best of convenience, comfort, and luxury. This hotel is suitable for both leisure and business travelers, situated just a short 15-minute stroll from the highly coveted Frankfurt Trade Fair and Congress Center Messe Frankfurt. Part of the renowned Hotelstars Union in Germany, this impressive hotel boasts 424 uniquely decorated guestrooms, each equipped with modern amenities to elevate your stay. From complimentary Wi-Fi and LCD televisions to refrigerators, every detail has been carefully curated to ensure your utmost comfort. Unwind in the plush Select Comfort beds, dressed with high-quality bedding, and wake up to stunning city views. Take advantage of the hotel's prime location by exploring the vibrant neighborhood, where you'll discover popular attractions such as Leipziger Strasse, Merianplatz, and the Frankfurt Trade Fair. If you're attending an event or conference, this hotel is an ideal choice, with its proximity to Goethe University Frankfurt Campus Bockenheim and Kap Europa. And after a busy day, escape to the hotel's on-site sauna and fitness center for a rejuvenating experience. But that's not all - business travelers will appreciate the added bonuses, including complimentary wired internet and a 24-hour business center. And for meetings and events, the hotel offers spacious conference facilities. Satisfy your taste buds at Twenty9, the hotel's restaurant and bar, or enjoy the convenience of room service. Don't forget to start your day with a delicious breakfast buffet, served on weekdays and weekends. Discover the best of Frankfurt by booking a stay at Mercure Hotel & Residenz Frankfurt Messe. With its prime location, exceptional amenities, and unmatched hospitality, this hotel is the perfect choice for your next trip. Book now and elevate your travel experience to new levels of comfort and luxury. Don't miss out on the affordable Mercure Hotel & Residenz Frankfurt Messe room prices - book online today and secure your spot at Voltastr. 29, HE60486, Germany.

Highlights

• Official 4-star property rated by Hotelstars Union • Centrally located in Frankfurt with easy access to tourist attractions • 15-minute walk to Frankfurt Trade Fair and Congress Center Messe Frankfurt • Luxurious and individually furnished guestrooms with premium bedding • Free WiFi, satellite TV, and in-room refrigerators • Sauna and fitness center for relaxation • Concierge services and 24-hour business center for convenience • Various dining options including a restaurant with a bar/lounge • Buffet breakfast available for a fee • 14.9 km from Frankfurt Airport and 173.6 km from Cologne-Bonn Airport • Self parking available for a fee • Ideal for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

424

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Concierge desk

Sauna

Hiking

Breakfast available

Coffee/tea

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Vending machines

Accessible parking

Terrace

Concierge desk

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Free onsite COVID-19 testing (Antigen/Rapid) is available.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Free antigen/rapid COVID-19 testing is available on site.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Free onsite COVID-19 testing (Antigen/Rapid) is available.

Social distancing measures are in place.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Free antigen/rapid COVID-19 testing is available on site.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹7,158

₹8,573

17% OFF

+ ₹382 taxes / night

Earn 75 Reward Points

Select Rooms

Standard Double Room, 1 Double Bed

248 sq.ft (23.04 sq.mt)

Smoking policy – non-smoking available

Soundproof

Refrigerator

Safe

Desk

Room Service

Blackout Curtains

Wardrobe/Closet

Bathtub or shower

Private bathroom

Hairdryer

Coffee machine

Housekeeping - daily

Air conditioning

See All

OPTION 1

Partial Refundable

₹7,158

₹8,573

17% OFF

+ ₹382 taxes / night

Update Price

Earn 75 Reward Points

Amenities

Location

Stephanstra�e, Frankfurt, Hessen, 60486

View on Maps

Ratings & Reviews

4.4/5

3.48K Ratings

Rohith Suresh

5/5

26 Jan, 2024

Stayed there for 2 nights in December. The hotel is within walking distance from the U-bahn station. The room was big compared to normal hotel rooms in Europe. The breakfast was really good. There was even a live egg counter. Overall we are really happy that we stayed there.

Milan Matějka (MiM)

5/5

18 Oct, 2023

Great hotel in central part of Berlin with very comfort room's. Breakfast is simply amazing with many choices and with possibility to order fresh egg omelet. Hotel has its own parking place and in the ground floor there is a supermarket so easy to take few gifts especially when you are on business trip with limited time to stay in Berlin :)

Solmaz Mohadjer

3/5

27 Oct, 2023

I stayed at Mercure Hotel MOA Berlin for 3 nights. Initially I was given a room with windows that opened into an indoor space (i.e. no fresh air - there should be a law against that), but was immediately moved to another room with proper windows after asking the staff at the reception. The room was spacious, clean and quiet, but the ventilation in the restroom couldn't be turned off. Don't be fooled by the "breakfast in bed" advertisement in the room. It costs an extra 15 EUR (read fine prints), and cannot be charged to your room. You have to pay on spot and in cash (the card reader didn't work). The breakfast buffet was nothing special so consider skipping it.

sanjay bhave

5/5

8 Jan, 2024

I stayed in this hotel on 1st Jan 2024. We reached Berlin late at night after 10:30 pm. After reading other reviews I felt skeptical about surroundings of the hotel but there was staff present which guided us to front desk. Check in was smooth but it takes time to get used to get to rooms. The rooms are secured in building with locked doors which is not accessible to general public(as other area is). The breakfast buffet was amazing (but at a cost). You get variety of things to eat. ATM is onsite and that was convenient. This neighborhood is little bit run down however my fmly didnt feel unsafe even in night. The room itself was pretty big and very well maintained. Room was provided with required toiletteries.

Rohith Suresh

5/5

26 Jan, 2024

Milan Matějka (MiM)

5/5

18 Oct, 2023

Solmaz Mohadjer

3/5

27 Oct, 2023

sanjay bhave

5/5

8 Jan, 2024

Jure Šumi

4/5

23 Aug, 2023

The hotel is OK. Part of bigger conference area, so everything is a bit scattered around. Rooms are rather small but good if you are just using them for sleeping and taking the shower. Breakfast is on the first floor and has quite a food selection.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.