Mercure Jakarta Kota

4.4/5(4.03K Reviews) rating

4 Star Hotel locationPin

Jakarta, West Java

1/47

About hotel

Nestled in the vibrant and culturally-rich city of Jakarta, you will find the elegant and welcoming Mercure Jakarta Kota. Our 4-star hotel is the perfect choice for savvy travelers seeking affordable yet luxurious accommodations. Conveniently located at Jalan Hayam Wuruk 123, Jakarta11160, Indonesia, our hotel is easily accessible for both local and international guests. Upon entering our hotel, you will be greeted by our spacious and well-appointed lobby, designed to make you feel at ease. We offer 243 stylish guestrooms, each furnished with modern amenities including mini refrigerators and complimentary Wi-Fi. Our rooms are perfect for solo travelers, couples, and families alike. At Mercure Jakarta Kota, we pride ourselves in providing exceptional service to our valued guests. Our dedicated concierge team is always ready to assist you with any arrangements, from transportation to nearby tourist attractions. In addition, our hotel boasts a variety of activities and amenities to cater to your needs, including a rejuvenating sauna and a fully-equipped fitness center. For those who are here on business, our hotel has got you covered. With over 7300 square feet of conference space, we are equipped to host meetings, seminars, and events of any size. After a long day of business meetings, relax and indulge in a delicious meal at our two on-site restaurants or wind down with a drink at the bar/lounge. Mercure Jakarta Kota is ideally situated near popular shopping destinations like Grand Indonesia and Pancoran Chinatown Point, as well as famous tourist landmarks such as White Sand Beach PIK 2 and Taman Mini Indonesia Indah. With easy access to Soekarno-Hatta International Airport and Halim Perdanakusuma International Airport, traveling to and from our hotel is a breeze. So why wait? Book Mercure Jakarta Kota online and experience the best of Jakarta (Old Jakarta) in true luxury. Our prime location, modern amenities, and exceptional service will ensure that you have a memorable and enjoyable stay. Whether you're here for business or leisure, let Mercure Jakarta Kota be your home away from home. Don't miss the affordable Mercure Jakarta Kota room prices for an unforgettable stay.

Highlights

• 4-star hotel in the heart of Jakarta (Old Jakarta) • Within 10-minute drive from Grand Indonesia and Pancoran Chinatown Point • 11.7 km from White Sand Beach PIK 2, 14.6 km from Taman Mini Indonesia Indah • 243 guestrooms with free wifi and cable TV • Located near Plaza Glodok, Lokasari Plaza, and other popular tourist spots • Sauna and fitness center for relaxation • Business amenities include meeting rooms and conference space • 2 on-site restaurants and bar for dining options • Within 24.4 km from Soekarno-Hatta Intl. Airport and 20 km from Halim Perdanakusuma Intl. Airport • Ideal for both casual and business travelers, with budget-friendly options available.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

243

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Sauna

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Sauna

Services

Gym

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards, debit cards, and cash.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Contactless check-in is available.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹2,972

₹3,203

7% OFF

+ ₹605 taxes / night

Earn 35 Reward Points

Select Rooms

OPTION 1

Refundable

₹2,972

₹3,203

7% OFF

+ ₹605 taxes / night

Update Price

Earn 35 Reward Points

Amenities

Location

Mangga Besar, Jakarta, West Java, 11160

View on Maps

Ratings & Reviews

4.4/5

4.03K Ratings

Ian Fridslan

5/5

28 Jan, 2024

The service provided was very good, fast, friendly. The hotel's strategic location is close to Transjakarta stops, culinary and entertainment centers. There is a need to improve room facilities such as chargers that are far from the bed. The model of the shower faucet is less practical. but in general, the hotel is impressive

Sjofyan Andrew

5/5

27 Jan, 2024

This is second time we lived here… for the family wedding party … Also Reception staff named Mr. Alam very helpful .. and the dinner is recommended Sop Buntut….. Location was good near downtown area…. Will come back again

Rudy Liong

1/5

20 Jan, 2024

My 1 star review is not for my bad experience staying in Mercure hotel. But, it was my bad experience dealing with the marketing dept with "Ms. Desti Fitri". She is so irresponsible and just dragging time with no answer. It was a waste of time discussing with her asking for a better price when I intend to stay there for 2 weeks. Dealing with machine (internet) would be faster for me to settle my booking.

Ian Fridslan

5/5

28 Jan, 2024

Sjofyan Andrew

5/5

27 Jan, 2024

Rudy Liong

1/5

20 Jan, 2024

Sidharta Djugo

5/5

7 Jan, 2024

This is my first #livelimitless moments in 2024. My favourite Mercure Hotels. Well maintained, perfect location, and also amazing hospitality. Thank you to Mas Alfi, Ms Baby, Pak Hero, Pak Ali and Mercure Jakarta Kota Team for taking care of me.

Wendy

5/5

11 Sep, 2023

Very clean and comfortable hotel, the service is nice and friendly. The price is cheap and we had a good night. Highly recommend to people who wanted to visit Jakarta! It’s near to Kota Tua

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.