Mercure Lisboa Hotel

4.1/5(1.27K Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

1/82

About hotel

Experience luxurious and convenient accommodations at our exquisite 4-star hotel, ideally located in the bustling center of Lisbon. Just a brief 15-minute walk from the acclaimed Gulbenkian Museum and El Corte Ingles Mall, Mercure Lisboa Hotel offers a perfect blend of contemporary luxury and unbeatable proximity to the city's top attractions. Featuring 104 lavish and fully air-conditioned rooms, each equipped with state-of-the-art LCD televisions and complimentary Wi-Fi, our hotel guarantees a stay of unparalleled comfort and connectivity. After a thrilling day of exploring, unwind and rejuvenate in our tranquil indoor pool or take advantage of our excellent concierge services to plan your next adventure with ease. Our hotel also accommodates business travelers with an array of lavish amenities, including efficient and reliable limo/town car services and a dedicated computer station. Start your day with a delectable buffet breakfast at our charming on-site coffee shop or treat yourself to a cozy in-room dining experience through our 24-hour room service. Feeling adventurous? Our prime location is within walking distance to a wide variety of dining options and world-renowned shopping destinations. With convenient access to public transportation, you can effortlessly discover Lisbon's iconic landmarks and popular tourist destinations, such as the remarkable São Jorge Castle, located just a quick 5.2 km away. For a seamless travel experience, our hotel's address at Av. Jose Malhoa, 231099-051, Portugal is only 7.7 km from Humberto Delgado Airport and 20 km from Cascais Airport. Delivering the utmost in comfort, convenience, and location, Mercure Lisboa Hotel offers an unforgettable stay in Lisbon that will leave you longing for more. Book now and prepare for a captivating and unmatched journey through the vibrant city of Lisbon.Explore an opulent and convenient stay at our splendid 4-star hotel nestled in the heart of Lisbon's lively city center. With a short 15-minute walk to the distinguished Gulbenkian Museum and El Corte Ingles Mall, Mercure Lisboa Hotel boasts a harmonious blend of modern luxury and unparalleled proximity to the city's attractions. Featuring 104 grand and fully air-conditioned rooms, each adorned with cutting-edge LCD televisions and complimentary Wi-Fi, our hotel invites you to indulge in unmatched comfort and connectivity during your stay. After an exhilarating day, take a break and recharge in our serene indoor pool or make use of our exceptional concierge services to plan your next adventure efficiently. Our hotel caters to the needs of business travelers with a wide range of luxurious amenities, including swift and dependable limo/town car services and a dedicated computer station. Start your day with an indulgent breakfast buffet at our delightful on-site coffee shop or treat yourself to a private in-room dining experience with our 24-hour room service. Feeling adventurous? Our prime location puts you within walking distance of an array of dining options and top-notch shopping destinations. With simple access to public transportation, you can easily discover Lisbon's renowned landmarks and famous tourist spots, such as the spectacular São Jorge Castle, just a short 5.2 km away. For a seamless and hassle-free travel experience, our hotel's address at Av. Jose Malhoa, 231099-051, Portugal is conveniently located only 7.7 km from Humberto Delgado Airport and 20 km from Cascais Airport. Exhibiting the best in comfort, convenience, and location, Mercure Lisboa Hotel offers an unforgettable stay in Lisbon that will have you yearning for more. Book now and prepare for a remarkable and matchless journey through the dynamic city of Lisbon. Book Mercure Lisboa Hotel Online now for affordable and comfortable accommodations suitable for a variety of travelers.

Highlights

• Prime location in Lisbon City Center, near top tourist attractions • 15-minute walk to Gulbenkian Museum and El Corte Ingles Mall • Close proximity to public transportation hubs (1.2 km to nearest metro station) • 104 modern, air-conditioned rooms with LCD TVs and complimentary WiFi • Indoor pool for relaxation and exercise • Limo/town car service and concierge services available for business travelers • Complimentary newspapers and computer station for work needs • Onsite coffee shop/cafe and room service available for convenience • 7.7 km from Humberto Delgado Airport, 20 km from Cascais Airport • Budget-friendly option (4-star) for both casual and business travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

104

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Accessible parking

Library

Concierge desk

Bicycle rentals

Indoor pool

Breakfast available

Coffee/tea

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

Accessible parking

Library

Concierge desk

Bicycle rentals

Indoor pool

Food & Beverages

Breakfast available

Coffee/tea

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 9:00 PM.

One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property’s indoor pool hours are 7 AM-10 AM and 5 PM-9 PM Monday-Friday, and 11 AM-7 PM Saturday-Sunday. All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Pool access available from 9:00 AM to 9:00 PM.

One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹12,923

₹13,990

8% OFF

+ ₹598 taxes / night

Earn 135 Reward Points

Select Rooms

Standard Twin Room, 2 Twin Beds

248 sq.ft (23.04 sq.mt)

Smoking policy – non-smoking available

Soundproof

Minibar

Desk

Bathtub

Free toiletries

Safe

Room Service

Blackout Curtains

Wardrobe/Closet

Coffee machine

Housekeeping - daily

Adjoining rooms

Air conditioning

Bidet

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹12,923

₹13,990

8% OFF

+ ₹598 taxes / night

Update Price

Earn 135 Reward Points

Amenities

Location

Jos� Malhoa, Lisbon, Lisboa Region, 1099-051

View on Maps

Ratings & Reviews

4.1/5

1.27K Ratings

Lucy Todd

5/5

19 Dec, 2023

Good hotel with very friendly staff! The breakfast buffet was very good with a good variety of fruit, cereals, toast, yoghurt, cheese, meats, and your classic eggs and bacon. The pool is both indoors and outdoors (the ceiling covering can be removed) and was very pleasant and clean. The location is a little further from the town centre (about 20/25min on the metro) but there is a station only a 5 min walk away so it was very manageable.

István Tisza

5/5

21 Jan, 2024

Thank you very much for making our stay unforgettable. We really appreciate how kindly you welcomed us. FO, HK and breakfast staff were super friendly and helpful. Thank you very much for everything!

Dhirapon Chaimongkolkarn

5/5

28 Nov, 2023

Couldn't be happier with our room and the hotel itself. Staff are professional and friendly. I was initially worried about the location but it's actually pretty convinient getting around. That the swimming pool is still open in winter was a nice surprise.

Thawanrat Yuyen

2/5

8 Dec, 2023

If I you don’t expect a normal 4 star hotel services here then it’s ok. We chose to stay because at least it’s Accor brand and know what kind of service to expect from an international brand. In bathroom there is only shampoo and shower gel nothing else, no other toiletries. In room, there are 2 glasses of water, only one bottle of water complimentary for 2 people on day 1 only and we stayed for 4 nights (which is not normal) No sockets by the bed. Heating is quite loud. I don’t think this is 4 star hotel standard. I would say Ibis would match this kind of what they offer.

Anca-Meili Lin

2/5

11 Nov, 2023

I booked the Lisbon Mercure Hotel for 4 days in November. I expected 4 star hotel facilities similar to other 4 star hotels I stayed in, however this hotel was incredibly run down, they don’t offer toiletries, there was an old 22inch TV (smaller than my work monitor), no sockets near the bed, no heating in November, the bathroom tiles were coming out and there was dump on the ceiling both in the bathroom and the bedroom. I don’t recommend staying at this hotel.

Lucy Todd

5/5

19 Dec, 2023

István Tisza

5/5

21 Jan, 2024

Thank you very much for making our stay unforgettable. We really appreciate how kindly you welcomed us. FO, HK and breakfast staff were super friendly and helpful. Thank you very much for everything!

Dhirapon Chaimongkolkarn

5/5

28 Nov, 2023

Thawanrat Yuyen

2/5

8 Dec, 2023

Anca-Meili Lin

2/5

11 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.