Mercure Melbourne Albert Park

3.7/5(789 Reviews) rating

4 Star Hotel locationPin

Melbourne, Victoria

198

1/198

About hotel

Discover the vibrant city of Melbourne in all its glory at the esteemed 4-star Mercure Melbourne Albert Park hotel. Perfectly situated in the bustling Central Business District, our hotel grants you direct access to the picturesque Albert Park Lake. Immerse yourself in the city's lively atmosphere and explore popular destinations such as the bustling Chapel Street, Luna Park, St Kilda Beach, and the majestic Royal Botanic Gardens, all just a stone's throw away from our doorstep. Our 209 lavish guestrooms are designed with your utmost comfort in mind, equipped with contemporary amenities such as refrigerators and LCD televisions. Stay connected with complimentary wired and wireless Internet access and luxuriate in our private bathrooms, featuring complimentary toiletries and hair dryers. We also offer additional conveniences, including safes and desks, ensuring a seamless and hassle-free stay. Dive into the diverse offerings of Melbourne and indulge in nearby attractions like High Street Armadale and Fitzroy Street. Or, take advantage of our hotel's exceptional amenities, including a serene indoor pool, a sauna, and a fitness center. Stay connected with complimentary wireless Internet access and make use of our 24-hour business center and concierge services, perfect for our business travelers. Satisfy your palate at our exquisite on-site restaurant, Windows, which boasts a charming bar and lounge setting and picturesque garden views. Alternatively, relish a private dining experience with our 24-hour room service. Start your day off on the right foot with a delicious cooked-to-order breakfast, available from 6:30 AM to 10:30 AM daily, for a nominal fee. Experience the epitome of comfort and convenience at Mercure Melbourne Albert Park hotel, ideally suited for both business and leisure travelers. Our prime location offers easy access to Melbourne and Essendon airports, with self-parking options available for your convenience. Book your affordable stay with us now and uncover the best of Melbourne from the comfort of our hotel. Don't forget to take advantage of our best Mercure Melbourne Albert Park room prices and book Mercure Melbourne Albert Park online today! Located at 65 Queens Road, Victoria3004, Australia, our hotel is easily accessible, providing a stress-free stay for our guests.

Highlights

• Located in Melbourne CBD, steps from Albert Park Lake • 4-star hotel with 209 guestrooms • Complimentary Wi-Fi and wired Internet access • Close to popular attractions including Luna Park and St Kilda Beach • 2-minute drive from Chapel Street • Indoor pool, sauna, and fitness center for recreation • Onsite fine-dining restaurant and bar with garden views • 24-hour business center and concierge services • Self-parking available for convenience • Less than 2.5 km from Melbourne Airport • Ideal for both casual and business travelers • Budget-friendly options available.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

209

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Swimming Pool

Vending machines

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: AUD 250 per stay.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free in-room Wi.

Fi is limited to 24 hours per day (3-device limit). Wi.

Fi in public areas is also free for up to 24 hours per day (3-device limit)..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: AUD 250 per stay.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Free in-room Wi.

Fi is limited to 24 hours per day (3-device limit). Wi.

Fi in public areas is also free for up to 24 hours per day (3-device limit)..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹8,332

₹9,868

16% OFF

+ ₹784 taxes / night

Earn 91 Reward Points

Select Rooms

Standard Room, 1 King Bed

323 sq.ft (30.01 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Air conditioning

Refrigerator

Desk

Free toiletries

Safe

Room Service

Heating

Blackout Curtains

Wardrobe/Closet

Sofa bed

Coffee machine

Housekeeping - daily

Adjoining rooms

Private bath or shower

Ironing Services/ board

Bidet

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹8,332

₹9,868

16% OFF

+ ₹784 taxes / night

Update Price

Earn 91 Reward Points

Amenities

Location

Queens Rd, Melbourne, Victoria, 3004

View on Maps

Ratings & Reviews

3.7/5

789 Ratings

Tim O'Neill

5/5

23 Jan, 2024

We arrived tired mid morning from a red eye flight expecting to only be able to drop our bags off to check in later but they re-arranged for us to have a room that was available. Brilliant client focus allowing my son and I to recharge before hitting the Australian Open. Buffet breakfast consistency from previous year .. tick. Highly recommended

Peyton Payn

1/5

14 Nov, 2023

Dry Urine on the inside toilet seat!! Definitely the last thing you want to see when you check in to your new room at almost midnight.. Even though we were promptly moved into another room. It was disgusting! We also asked for more pillows because we were only provided with 2 small (almost kid size) pillows on the king sized bed - These did not arrive. The hotel is dated and the pool is small. The only positive was that the gym is actually quite well equipped. Location not great because it is on a very busy main road.. and parking is not convenient (or cheap for guests). Overall.. extremely dissatisfied. We only booked because we booked last minute (the day of) and it was the cheapest option. Now we know why..

Yu Wang

2/5

15 Dec, 2023

Cleanness - as you can see in the picture: a long hair on the toilet paper. Room size is okay but the park view has not much park view but only traffic view. Service - I asked for late check out, they accepted but they did not write it down, so I was disrupted by a staff in the morning of check-out day. Lastly, if you have a welcome drink voucher, they do their best to prevent you get the one you would like to. They said the voucher has to have “cocktail” written on the back to redeem a cocktail

Tim O'Neill

5/5

23 Jan, 2024

Peyton Payn

1/5

14 Nov, 2023

Yu Wang

2/5

15 Dec, 2023

TT V

4/5

29 Oct, 2023

The check-in was easy, courteous. My room was ready before check-in time and I was upgraded to the Pullman area which was much appreciated. Everyone was helpful, polite and friendly. The room was a bit outdated with signs of wear and tear, but clean and tidy. View was magnificent.

Orysia Sandry

4/5

7 Dec, 2023

Staff at the 24-hr reception were fantastic. Rooms were clean and basic, hotel itself is old and in need of new paint. Room had shampoo but no conditioner, soap but no moisturiser. Bed was comfortable.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.