Mercure Newport Hotel

4.6/5(328 Reviews) rating

4 Star Hotel locationPin

Newport, Wales

121

1/121

About hotel

Nestled in the bustling city of Newport lies a hidden treasure, the Mercure Newport Hotel. Proudly standing in the heart of the city, this hotel offers unbeatable affordability and comfort, catering to a diverse range of guests. Conveniently located at Chartist Tower, Upper Dock Street, WalesNP201DW, United Kingdom, this hotel is a perfect blend of convenience and luxury for business and leisure travelers alike. As you enter the grand lobby, you are greeted with 135 beautifully designed and modern guestrooms. Each room boasts essential amenities, such as a Smart TV, luxurious Select Comfort bed, and complimentary Wi-Fi, making it the perfect home away from home. The spacious private bathrooms, equipped with showers, complimentary toiletries, and hair dryers, ensure a relaxing and rejuvenating stay. Strategically situated, this hotel is just a quick 9-minute drive from the picturesque Riverfront and a mere 10 minutes away from the renowned Llanfrechfa Grange Hospital. With popular tourist attractions, like Newport Transporter Bridge, University of Wales-Newport, and Newport Docks, within a 5-mile radius, guests can easily explore the city's hidden wonders. Bristol International Airport and Cardiff International Airport are the nearest options for those travelling by air. In addition to its prime location, Mercure Newport Hotel offers a wide range of amenities for a comfortable and convenient stay. Indulge in delicious meals at the on-site NP20 Bar & Kitchen or unwind with a refreshing drink at the bar/lounge. For business travelers, the hotel provides dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event? The hotel also offers 2099 square feet of flexible conference space, making it the ideal choice for hosting meetings and celebrations. Having stood tall since 1966, this smoke-free hotel has been a popular choice among travelers seeking budget-friendly and comfortable accommodations in Newport. Experience the best of this vibrant city at Mercure Newport Hotel. Book your stay today and take advantage of their affordable Mercure Newport Hotel room prices. Don't forget to Book Mercure Newport Hotel Online for a hassle-free booking process. Whether it's for adventure or relaxation, this hotel promises a memorable stay like no other.

Highlights

• Centrally located in the heart of Newport, just 0.2 km from Friars Walk • Easy access to major transportation hubs - only 55.3 km from Bristol International Airport and 48.1 km from Cardiff International Airport • Conveniently close to popular tourist attractions such as Newport Cathedral, Belle Vue Park, and Tredegar House • Wide range of room options, including luxury, boutique, and budget accommodations • Each guestroom features a comfortable Select Comfort bed with Egyptian cotton sheets • Stay connected with complimentary Wi-Fi and enjoy entertainment with digital programming • Venue space available for meetings and events, with conference space measuring 2099 square feet • Indulge in delicious meals at the on-site NP20 Bar & Kitchen, or unwind with a drink at the bar/lounge • Additional amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff for convenience and comfort.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

135

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted.

Mobile payment options include: Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted.

Mobile payment options include: Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹8,221

₹8,956

8% OFF

+ ₹1,471 taxes / night

Earn 96 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹8,221

₹8,956

8% OFF

+ ₹1,471 taxes / night

Update Price

Earn 96 Reward Points

Amenities

Location

Upper Dock St, Newport, Wales, NP201DW

View on Maps

Ratings & Reviews

4.6/5

328 Ratings

Dylan Edwards

5/5

17 Dec, 2023

I had the pleasure of staying at the Mercure Hotel, Newport on Friday as my works Christmas party was being held nearby. The hotel is spotlessly clean and decorated to a high standard. Staff were very friendly and helpful, especially on the check in desk. I did order food via room service, which took 90 minutes to arrive however, the member of staff who brought the food up to my room was very apologetic for the delay and explained that there was a Christmas function on downstairs, which led to service being slower than usual. This is completely understandable and wasn't a problem for me. The food was absolutely amazing. I would definitely recommend this hotel.

Gabriele N

5/5

13 Sep, 2023

Stayed here for 1 night on a work trip whilst there was a football game in town and the hotel was fully booked. I must say - everything from service to the cleanliness to the room itself was amazing. The location is perfect, bang in the centre of the city. Staff were absolutely lovely, even though they’ve had some issues with key cards they were very apologetic and happy to help. Breakfast selection was quite good, absolutely LOVED that they’ve offered to take some pastries with me and even gave me a little Tupperware box. When you’re travelling for work these kind of gestures mean the absolute world. The room was clean and well stocked. I will be definitely staying here again when visiting for work.

Domanic Day

5/5

20 Oct, 2023

I had to get a room in this beautiful hotel as an emergency due to the storm battering the country in the past 24 hours and as our train was unfortunately cancelled due to the storm we was going to be stuck in Newport. So I booked the only available room that was available for this place and I was so pleased that I had made the right decision. Wheeling in my chair into the spacious and welcoming reception are the the staff was very welcoming. They greeted me and my husband with kindness. The staff was very kind to us and we was given our room for the 1 night. The lift was spacious for a wheelchair and when we got to our floor I was so surprised that the beautiful decor continued in the corridors. As we opened the room we was astounded with the amazing wheelchair friendly room it was absolutely perfect. The shower was ideal for wheelchairs and the safety features in the room was outstanding. I will be recommending this room to any disabled room as the quality is 1000% there. If I can give this hotel a 100000 out of ten I certainly would.

Dylan Edwards

5/5

17 Dec, 2023

Gabriele N

5/5

13 Sep, 2023

Domanic Day

5/5

20 Oct, 2023

Peter Collins

4/5

29 Nov, 2023

Compact but comfortable rooms. Air con doesn't seem to be the most efficient and I prefer a cooler room when I sleep. The hotel is located in the centre of Newport and only a short walk from a couple of multi storey car parks. Bathrooms are well equipped with good sized showers and lit and heated mirrors. The staff have always been friendly and helpful.

Christopher Dovey-Gale

5/5

14 Jan, 2024

Went for a meal with a friend to the restaurant. Food and service were wonderful. Lovely hotel, can't comment on rooms as only went for food. Easy to get to and find just a shame its in Newport!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.