Mercure Paris CDG Airport & Convention

3.8/5(2.04K Reviews) rating

4 Star Hotel locationPin

Roissy-en-France, Ile-de-France

Mercure Paris CDG Airport & Convention facade

113

1/113

About hotel

Discover the perfect blend of luxury and convenience at our impressive 4-star hotel. Situated near Paris' Charles de Gaulle Airport and the bustling Aeroville Shopping Center, our location is ideal for exploring the charming town of Roissy-en-France. Immerse yourself in the local culture and take advantage of nearby attractions, such as the Paris Nord Villepinte Exhibition Centre and the delightful Parc Astérix. At our hotel, we prioritize your comfort with 345 impeccably furnished rooms. Each room is equipped with top-of-the-line amenities, including plasma televisions and complimentary Wi-Fi, ensuring a luxurious and stress-free stay. Take a refreshing dip in our indoor pool or stay active in our state-of-the-art fitness center, offering you the perfect combination of relaxation and exercise. For our business guests, we offer a 24-hour business center, spacious conference rooms, and complimentary newspapers in the lobby. And after a long day of meetings or sightseeing, treat yourself to a delicious meal at our on-site restaurant, L Escale, featuring a mouth-watering selection of international cuisine. Or, unwind with a refreshing drink at our intimate bar and lounge. Conveniently located near popular attractions and with easy access to various transportation options, our hotel caters to both leisure and business travelers. Experience the warm hospitality of France and stay at our ATOUT France rated property, where we guarantee a memorable stay. Discover the perfect balance of affordability and quality at our exceptional hotel. Book Mercure Paris CDG Airport & Convention Online and take advantage of our affordable Mercure Paris CDG Airport & Convention room prices. Find us at Roissypôle Ouest, Route de la Commune, in Val-d'Oise95713, France for a comfortable and convenient stay. Don't miss out, book now!

Highlights

• Hotel is located in Roissy-en-France, connected to a shopping center • Official 4-star rating from French Tourism Development Agency • Convenient location with easy access to airport (4.7km) and railway station (4.9km) • Indoor pool and fitness center available for recreational activities • Business amenities include a 24-hour business center and conference space (12917 sq ft/1200 sq m) • Onsite restaurant specializing in international cuisine, as well as a bar/lounge • Complimentary Wi-Fi and plasma TVs in all 345 air-conditioned rooms • Proximity to popular tourist attractions such as Aeroville Shopping Center (4.6km), Parc Astérix (19.3km), and Stade de France (18.8km) • Self-parking available for a fee • Perfect for both casual and business travelers seeking a range of accommodations from budget to luxury options

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

345

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Indoor pool

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

Indoor pool

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Guests must provide proof of COVID-19 vaccination.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 7.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Guests must provide health documentation.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Pool access available from 7:00 AM to 11:00 PM.

Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. Guests are advised to use the airport CDGVal train from Terminals 1, 2, and 3 to access the property from 4 AM to 1 AM. From the Parking PR station, the property is a 5-minute walk via covered pathway.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Guests must provide proof of COVID-19 vaccination.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

COVID-19 vaccine must have been received a minimum number of days before check-in: 7.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Guests must provide health documentation.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Pool access available from 7:00 AM to 11:00 PM.

Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Maximum number of pets per room 1.

₹10,081

₹13,185

24% OFF

+ ₹981 taxes / night

Earn 110 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹10,081

₹13,185

24% OFF

+ ₹981 taxes / night

Update Price

Earn 110 Reward Points

Amenities

Location

Roissyp�le Ouest, Roissy-en-France, Ile-de-France, 95713

View on Maps

Ratings & Reviews

3.8/5

2.04K Ratings

Tamara Warkuss

1/5

9 Dec, 2023

My colleague requested for a knife, was told they don’t have any. Asked for an adopter was told to go to the mall and buy one! You don’t have to tell us that. Doesn’t take a genius to figure that out. That’s the level of customer service and how much they care about their customers. The people at the reception have mistaken themselves for the owners of this hotel. They forget customers pay to stay here. They hate their customer and no wonder the hotel has a 3.8 rating. In sometime it will 3.0 There are many hotels in the vicinity and don’t come here unless you have no choice. If you do. Be ready to be treated the worse. The reception supervisor refused to give the name of the person who said the above. I am sure the manager will reply this review saying they will speak to the reception staff. But we know that nothing will change. Treat customers better!

Vanessa Herman

3/5

30 Dec, 2023

Much of what you'd expect from an airport hotel. Room was clean. Linens were below average. Small shower. No hair conditioning product. Service from front desk staff was lacking. Asked for someone to come up and deal with an issue in the room, no one came, and they didn't answer the reception phone the 2 times I called to try to follow up. Didn't eat at the resto based on reviews. Probably better hotels around for similar prices.

Tania Spence

4/5

31 Oct, 2023

Check-in was easy and quick. One of the rooms I booked was clean and spacious. The other room I booked for my travel companion was not so clean eg. there were lipstick marks on the cups in the bathroom. The location is good and is a 5 minute walk to the free airport shuttle. We had a buffet dinner at the hotel. The selection of food was really good and what we chose was delicious.

John Skibo

3/5

11 Dec, 2023

Let's start with. I wouldn't have stayed here if Air France wasn't the worst airline in the world. The good part is it's fairly convenient being on airport property. It's old, or at least seems a ld, and could really use a facelift. Twice while standing outside I watched large rats cross from their center drive up circle to the side wall of the hotel. The rooms are small, but fairly sound proof from your neighbors room. The restaurant was an awful buffet not worth 5 euro let alone the 25+ they charge. Check in was friendly.

Magali Beauregard

1/5

26 Dec, 2023

I booked under non refundable option but requested a favour 2 weeks before my stay as my flight got preponed and I had to be at the terminal at 3 am. I sent several messages to the hotel explaining the situation, especially that I’m travelling with my young daughter and my mother and walking in the middle of the night when cdg val is not operating is not an option. Hotel did not waive the non refundable and also did not respond to my last email. Whilst I do understand such policy, I think hotel staff could still have been more accommodating with the cancellation at price of the last minute room at the airport.

Tamara Warkuss

1/5

9 Dec, 2023

Vanessa Herman

3/5

30 Dec, 2023

Tania Spence

4/5

31 Oct, 2023

John Skibo

3/5

11 Dec, 2023

Magali Beauregard

1/5

26 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.