Mercure Porto Centro Santa Catarina

4.3/5(1.57K Reviews) rating

4 Star Hotel locationPin

Porto, Norte

Mercure Porto Centro Santa Catarina facade

160

1/160

About hotel

Begin your indulgent journey in Porto at the luxurious Mercure Porto Centro Santa Catarina – a top-rated 4-star hotel that will surpass all of your expectations. Our unbeatable location in the heart of the city provides easy accessibility to the vibrant energy, rich heritage, and undeniable charm that Porto is renowned for. A quick 15-minute stroll will lead you to the captivating Porto Historic Center, where you can marvel at magnificent architecture and immerse yourself in the local culture. The Church of Saint Ildefonso, a true gem of Porto's past is also located nearby at Praca Da Batalha 1164000, Portugal. Pamper yourself with ultimate comfort in one of our 147 luxurious guestrooms, each meticulously designed to cater to your every whim. Rejuvenate in the opulence of your private bathroom equipped with a shower/tub combination, bidet, and indulgent complimentary toiletries. Stay connected with our free Wi-Fi and make use of the minibar, laptop-friendly safe, and writing desk available in every room. Explore nearby attractions such as the renowned Majestic Café, striking Porto Coliseum, and bustling Bolhao Market – all within a leisurely walk from the hotel. For business or personal events, we offer a well-equipped business center and conference space at your disposal. After a day of exploring, treat yourself to breathtaking views from our rooftop terrace or utilize our concierge services to plan your next adventure. Satisfy your cravings at our on-site restaurant, A BICICLETA, and relish in delectable meals and refreshing beverages. For a more intimate dining experience, opt for 24-hour room service and enjoy your meal in the comfort of your room. Stay connected with our business center, dry cleaning/laundry services, and 24-hour front desk, ensuring that your every need is met with ease. With convenient access to Porto Airport and all major destinations, our hotel is the ultimate haven for both business and leisure travelers. Book your stay at Mercure Porto Centro Santa Catarina today and discover the best of Porto at an affordable price. Remember to search for Mercure Porto Centro Santa Catarina room prices and book Mercure Porto Centro Santa Catarina Online for the best deals on your stay.

Highlights

• Centrally located near Porto Historic Center • 15-minute walk to Porto Historic Center and Church of Saint Ildefonso • Easy access to Ribeira Square (1 km), Bolhao Market (0.4 km), and Porto Cathedral (0.5 km) • 147 comfortable guestrooms with free Wi-Fi and satellite TV • Minibars, shower/tub combinations, and laptop-compatible safes in rooms • On-site restaurant with bar/lounge and 24-hour room service • Terrace for enjoying views • Complimentary Wi-Fi and concierge services • Business center and conference space available • Self-parking available • Options for luxury, boutique, and budget travelers • Close (18 km) to Porto Airport for easy travel • 24-hour front desk and dry cleaning/laundry services

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

147

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Terrace

Concierge desk

Bicycle rentals

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Terrace

Concierge desk

Bicycle rentals

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹6,211

₹8,884

30% OFF

+ ₹424 taxes / night

Earn 66 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹6,211

₹8,884

30% OFF

+ ₹424 taxes / night

Update Price

Earn 66 Reward Points

Amenities

Location

Pra�a da Batalha, Porto, Norte, 4000

View on Maps

Ratings & Reviews

4.3/5

1.57K Ratings

Mark Curran

4/5

31 Jan, 2024

Central location, 10 minutes from the Metro but with buses and taxis outside. Well appointed interior with friendly reception staff. Nice bar. Lovely rooms, big and comfortable bed. Nice 6th floor terrace. ALL status recognised. However the heating was constantly on and the Aircon didn't work which meant the room was far too hot. Need to allow customers to make their own room temperature choice and not force central heating on to everyone. That makes me nervous to stay here again.

Austin S

1/5

27 Nov, 2023

One of the worst hotel experiences I've had. When we checked in our room had no towels at all and since it was the middle of the night we had to go and find them in the housekeepers closet ourselves. The bed was hard as a rock. The room was advertised as having air conditioning but this was false. The lighting fixtures in the bathroom were falling off with exposed wires. Avoid this hotel. There are much nicer ones right across the street.

Wilson Foo

5/5

22 Oct, 2023

For the last days in Portugal, I picked this 4 star hotel in Porto. I like the size of the rooms even though hotel is located smack in the middle of the city. Very spacious. The rooms were also clean and well appointed. Got upgraded to Privileged Room which came with Nespresso machine and free drinks in the mini fridge, replenished every day. The breakfast spread was reasonable. Starts a bit later at 7am till 11am but this is more a tourist hotel. Location wise it is near several sightseeing spots but due to its elevation, you have to walk uphill or take public transport to reach hotel. One complaint about hotel is the sound proofing. I can heard the conversation in the next room faintly and sound of toilet flushes upstairs comes across clearly. Very polite service at check in and out and also in the restaurant. Staff speaks several languages beside Portuguese. Impressed.

Melitta Gress

4/5

10 Nov, 2023

Very Friendly check in-Check out. Special Thanks for the Welcome Drink (Lemon Water) in the Lobby. Typical Mercure Economy Hotel, good for a city trip. We had a renovated comfortable room with Queen size beds, large bathroom with tube and Bidet; windows to be opened. Super Coffee Maschine! Only the walls are thin, therefore a bit noisy. Dinner not recommended and rather expensive. A kind of “ Cesar Salad” 16€

Mark Curran

4/5

31 Jan, 2024

Austin S

1/5

27 Nov, 2023

Wilson Foo

5/5

22 Oct, 2023

Timothy Kersten

5/5

10 Dec, 2023

Monika welcomed us and went out of her way to help with our parking, room and fantastic restaurant suggestions. We had a wonderful and very comfortable stay. Would highly recommend this very friendly and cosy hotel.

Melitta Gress

4/5

10 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.