Mercure Samui Chaweng Tana Hotel

4.4/5(565 Reviews) rating

4 Star Hotel locationPin

Koh Samui, Surat Thani

Mercure Samui Chaweng Tana Hotel exterior_detail

1/87

About hotel

Located right in the bustling heart of Koh Samui, the magnificent Mercure Samui Chaweng Tana Hotel offers affordable and comfortable accommodations for all types of travelers. With 161 well-appointed rooms, each equipped with modern amenities like complimentary Wi-Fi, a refrigerator, and a minibar, you can expect nothing less than a home away from home experience. The private bathrooms feature showers, complimentary toiletries, and hair dryers for added luxury. In addition, there are also a phone, safe, and desk for all your business and leisure needs. Step outside and be surrounded by a vibrant city, with must-visit attractions such as Chaweng Walking Street, Phetch Buncha Thai Boxing Stadium, and the stunning Chaweng Beach, all within a short stroll away. For some retail therapy, guests can explore the bustling Chaweng Night Market or catch an exciting boxing match at Chaweng Thai Boxing Stadium. If you're in need of a peaceful retreat, a visit to Chaweng Lake or a short excursion to Bangkok Hospital Samui and Tesco Lotus Koh Samui will leave you feeling rejuvenated. The hotel itself has everything you need for a comfortable stay. Take a refreshing dip in the outdoor pool or keep up with your fitness routine at the state-of-the-art gym. The entire property is equipped with complimentary Wi-Fi and the concierge service is available 24/7 to cater to your every need. Other convenient amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. After an exciting day of exploring, indulge in a delicious meal at the hotel's restaurant or opt for the convenience of room service. For a more tranquil experience, head to the bar, beach bar, or poolside bar to relax and take in the breathtaking surroundings. And don't miss out on the scrumptious daily buffet breakfast, available at a nominal fee. Traveling by air? The hotel is conveniently located just 5.2 kilometers from Ko Samui Airport and offers a 24-hour airport shuttle service for an affordable fee. With free self-parking, guests can easily explore everything that Koh Samui has to offer. Book Mercure Samui Chaweng Tana Hotel online now and enjoy an exceptional stay at 37/97 Moo 3 Bophut, Surat Thani 84320, Thailand. With its central location and inviting amenities, it's the perfect choice for your next visit to this vibrant island paradise.

Highlights

• Centrally located in Chaweng City Center for convenience • Easy access to Phetch Buncha Thai Boxing Stadium and popular Chaweng Beach (0.7km) • Variety of well-maintained, air-conditioned rooms (161 in total) • Enjoy free Wi-Fi, in-room refrigerators and minibars, and private bathrooms • Nearby attractions include Chaweng Night Market, Bangkok Hospital Samui, and Tesco Lotus Koh Samui • Take a dip in the outdoor pool or work out at the fitness center • Additional amenities include concierge services and business amenities for business travelers • Options for dining include on-site restaurant, room service, and multiple bars • Includes free parking and airport shuttle service (surcharge) • Luxurious 4-star hotel with budget-friendly prices for all types of travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

161

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Snack bar

Swimming Pool

On-Site parking

Designated Smoking Areas

Terrace

Children's Pool

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Snack bar

Swimming Pool

On-Site parking

Designated Smoking Areas

Terrace

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Cash deposit required.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: THB 1000 per accommodation, per day.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safety and Health Administration (Thailand).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Cash deposit required.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Cash deposit: THB 1000 per accommodation, per day.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 7:00 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Enhanced food service safety measures are in place.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹8,428

₹9,074

7% OFF

+ ₹1,529 taxes / night

Earn 99 Reward Points

Select Rooms

OPTION 1

Refundable

₹8,428

₹9,074

7% OFF

+ ₹1,529 taxes / night

Update Price

Earn 99 Reward Points

Amenities

Location

____________, Koh Samui, Surat Thani, 84320

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Ratings & Reviews

4.4/5

565 Ratings

Anna Li

5/5

13 Nov, 2023

I stayed 3 nights at Mercure Samui. It's a fantastic and wonderful experience for the whole stay, staff were friendly & helpful on every aspect of services, hotel upgraded us to a deluxe room facing to ocean view. Hotel location is lining up to seashore & providing many sunshine facilities for the guests, so everyone could enjoy the swimming time at hotel swimming pool together at ocean as well. Every day, hotel provided 2 free bottles of water in the room after room services, I saw many guests enjoyed the pretty view from room balcony. The breakfast was also fine with so many choices for Asian or western guests who could get the tables dining closing to swimming pool as well as sea view. The overall of this hotel is an excellent one that I highly recommended to other tourists.

Martina Ståhl

5/5

6 Jan, 2024

Beautiful hotel, lovely staff and great facilities! We stayed in a room with pool access which I can recommend. Very happy with the stay and would definitely come back. The only con was that they allow people who aren’t staying at the hotel to purchase sun-beds (to use for the entire day). This isn’t the best as they do not have that many sun-beds available, which means the guest of the hotel tend to try and “reserve” sun-beds early on in the morning and some are left without a spot. They said that they only offer this during the low season, but given the ratio of guest vs. Sun-beds, my recommendation would be to save those for your guests rather than to earn a few hundred extra baht from outsiders.

James Devoe

5/5

7 Dec, 2023

The best hotel I stayed at during my trip to Thailand this year and one of the best hotels I've stayed at overall. Staff and service are all outstanding. Very clean. Outdoor pool area which extends down to the beach was my highlight. I also left a phone charger and adapter behind in my room and the hotel staff were kind enough to send to my next hotel in Phuket. Amazing!

Sneha Bhandari

3/5

12 Dec, 2023

If this incident wouldn't have occurred, it was a 5/5 for me. Everything is just perfect. Our check in was smooth, amazing staff, superb location, delicious food. However, at check out, we had requested a 30 min or 1 hr extension for our room (whatever is possible). Being Accor members, we've had this benefit across all properties and this was the first time Ms Dee rudely said a no to us. Firstly, I don't think she has the right mannerism to speak to customers and secondly, after this incident, when I asked help on a separate event, her colleagues were about to help me, but she told them not to!! So childish. Horrible attitude and don't expect this kind of hospitality in such a big chain of hotels. Ruined our amazing experience we had.

Anna Li

5/5

13 Nov, 2023

Martina Ståhl

5/5

6 Jan, 2024

James Devoe

5/5

7 Dec, 2023

Safaa B.N.

4/5

18 Jan, 2024

The rooms are excellent like a 5* hotel but the service need to be improved (now it's feel like 3*). We asked many times for things like water and they said we ll send you to your room, but no one came. You have to ask many times. Also they are cheap to give you toilet kit and stuffs. The housekeer took our bottle of water from our room because we had 4..

Sneha Bhandari

3/5

12 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.