Mercure Shenzhen Longgang

3 Star Hotel locationPin

Shenzhen, Guangdong

Mercure Shenzhen Longgang exterior_detail

1/80

About hotel

Mercure Shenzhen Pinghu is a luxurious haven for discerning travelers seeking a unique blend of modern sophistication and historic charm. Located in Shenzhen's Longgang District, this hotel stands out for its architectural elegance and interior design that exudes a sense of grandeur and opulence. The signature elements of Mercure Shenzhen Pinghu include lavish furnishings, art collections, and a seamless fusion of contemporary style with traditional charm. With 207 air-conditioned rooms featuring microwaves, minibars, and 55-inch flat-screen televisions, guests can expect a comfortable and convenient stay. The bathrooms are equipped with bathtubs or showers, and complimentary wireless Internet access is available throughout the property. The hotel also offers amenities such as a fitness center, concierge services, and a business center, making it ideal for both leisure and business travelers. Dining options at Mercure Shenzhen Pinghu include the Chao Restaurant, a coffee shop/cafe, and a bar/lounge where guests can enjoy a variety of culinary delights. Room service is also available for those who prefer to dine in the comfort of their own room. For those looking to host events or conferences, the hotel offers 2099 square feet of conference space. Mercure Shenzhen Pinghu is conveniently located within a short drive of popular attractions such as Longfeng Villa Video Resort and Shenzhen Guanlan Landscape and Cultural Park. The hotel's central location also provides easy access to Dongmen Pedestrian Street and Luohu Port, making it an ideal base for exploring the city. Guests can also take advantage of the hotel's proximity to Shenzhen Intl. Airport and Hong Kong International Airport, ensuring a seamless travel experience. With its exceptional hospitality, personalized service, and world-class amenities, Mercure Shenzhen Pinghu promises a memorable and unforgettable stay for every guest. Book Mercure Shenzhen Pinghu online now to experience the epitome of luxury and comfort in Shenzhen..

Highlights

• Conveniently located in Shenzhen's Longgang District, just a short drive from key attractions • Spacious and well-equipped rooms with modern amenities including microwaves and minibars • Complimentary high-speed Wi-Fi and large flat-screen TVs for entertainment • On-site restaurant, Chao Restaurant, offering delicious meals and a cozy cafe for casual dining • Stay active at the fitness center or relax with concierge services for a hassle-free stay • Business center, 24-hour front desk, and elevator for added convenience • Versatile event spaces totaling 2099 square feet for meetings or conferences • Ample free self-parking available for guests with vehicles • Explore nearby attractions like Longfeng Villa Video Resort and Shenzhen Guanlan Landscape and Cultural Park • Easy access to Shenzhen Intl. Airport (SZX) and Hong Kong International Airport (HKG) for seamless travel arrangements.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

207

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Concierge desk

Breakfast available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, mobile payments, and cash.

Mobile payment options include: Alipay.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Children stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,078

₹6,710

9% OFF

+ ₹913 taxes / night

Earn 69 Reward Points

Select Rooms

OPTION 1

Refundable

₹6,078

₹6,710

9% OFF

+ ₹913 taxes / night

Update Price

Earn 69 Reward Points

Amenities

Location

____, Shenzhen, Guangdong, 518111

View on Maps

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.