Merit Kensington Hotel

4/5(405 Reviews) rating

4 Star Hotel locationPin

London, England

203

1/203

About hotel

Nestled in the bustling heart of London, the Merit Kensington Hotel offers a luxurious and sophisticated stay with its prime location and top-notch amenities. You can easily reach popular attractions such as Stamford Bridge Stadium and Hyde Park, just a quick 10-minute drive from the hotel. The meticulously designed 25 rooms provide a tranquil escape for guests, featuring cutting-edge facilities like complimentary high-speed Wi-Fi, flat-screen televisions, and plush bedding for ultimate relaxation. The modern bathrooms boast either bathtubs or showers and convenient hairdryers to ensure a refreshing stay. Each room also comes equipped with a telephone, in-room safe, and spacious work desk. Immerse yourself in the captivating culture and history of London with the Merit Kensington Hotel's unbeatable location. Famous landmarks like the Natural History Museum, Royal Albert Hall, and Kensington Palace are all within arm's reach, making it easy for guests to discover the city's enchanting charm. Take a leisurely walk down Kensington High Street for some retail therapy or attend events at the Olympia Conference and Exhibition Centre, all conveniently located near the hotel. After a day of exploring, unwind and relax at the hotel with complimentary high-speed Wi-Fi and tour/ticket assistance, making your stay stress-free and enjoyable. Business travelers will also appreciate the convenience of a 24-hour front desk, multilingual staff, and a secure safe deposit box. Fuel up for your day with a scrumptious buffet breakfast served daily from 8:00 AM to 10:00 AM, available for a minimal fee. With major airports like Heathrow Airport and London City Airport just a short distance away, the Merit Kensington Hotel provides effortless and affordable accommodations for all guests. Experience a 4-star stay at the Merit Kensington Hotel, where luxury meets affordability. Book Merit Kensington Hotel Online for unbeatable Merit Kensington Hotel room prices. The hotel's address is 12, 16-18 & 24 Penywern Road, Earls Court, EnglandSW5 9SU, United Kingdom, making it easy to reach for your convenience.

Highlights

• Located in London's city center for easy access to tourist attractions • 10-minute drive from Stamford Bridge Stadium and Hyde Park • 4-star hotel with 25 air-conditioned rooms • Complimentary Wi-Fi to stay connected • Close to Cromwell Road and Kensington High Street • Nearby attractions include Natural History Museum and Kensington Gardens • Olympia Conference and Exhibition Centre only 1.6 km away • Business amenities such as 24-hour front desk and multilingual staff • Tour/ticket assistance available for planning excursions • Within 2.5 km of Royal Albert Hall and Harrods • 22 km from Heathrow Airport, 20.5 km from London City Airport, 89.7 km from Gatwick Airport, and 55.6 km from Luton Airport • Buffet breakfast served daily from 8:00 AM to 10:00 AM at a fee • Modern, convenient, and suitable for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 100 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The check-in location differs from the property location. Check-in location: [16-18 Penywern Road, London SW5 9SU]. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: GBP 100 per stay.

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

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Amenities

Location

Penywern Rd, London, England, SW5 9SU

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Ratings & Reviews

4/5

405 Ratings

Cian Casey

1/5

3 Jan, 2024

Nice location, unfortunately some of the staff were not very polite and rather rude, would rather answer a text on their phone than listen to a customer. I booked a deluxe double room and the bed was not even a double bed, door to the bathroom was sliding and not straight. Could feel the springs in the bed. Room itself was tiny and definitely could not be described as “deluxe” quite disappointing overall the only saving grace was the location which is close to the underground station but unfortunately does not make up for the abysmal service and room.

Bayan Hammad

5/5

7 Jan, 2024

Amazing hotel & amazing staff. Mohamed & Ahmad we’re great and helped us tremendously. The hotel is super clean and nice, I enjoyed my stay so much. The area is very convenient as it’s right by the train station. And the hotel is in a very beautiful neighborhood. I will definitely be back and highly recommend staying.

Anirudh Kumar

5/5

23 Nov, 2023

Had an enjoyable stay at Merit Kensington. Quick check-in process (note shares reception with Oxford Kensington). Very nice new modern rooms with excellent bathrooms, very upmarket with nice towels and amenities. Excellent location next to Earls Court underground station. Did have an issue with safe not functioning, which could not be fixed despite efforts of staff. We were on lower ground floor so no views from our window. Otherwise, for the price for Kensington, an excellent and great value hotel!

Doua Tabsh

2/5

9 Jan, 2024

I usually don't take writing reviews seriously, as I often think that hotels and other service oriented businesses may not pay much attention to negative feedback. However, I feel compelled to share my experience at the Merit Kensington Hotel, where we stayed from December 23rd to January 2nd, 2024. Despite being labeled as a four star hotel, my experience led me to consider it more of a two star establishment. First and foremost, there was no assistance available for carrying our bags to the room. Maneuvering through the narrow spaces and corridors of London buildings with three suitcases in a cramped elevator was quite challenging. The cleanliness of the hotel was another disappointment. The presence of litter on the floor was a common occurrence, and room cleaning had to be requested rather than being done automatically. Moreover, the hotel did not provide water beyond the initial two bottles given upon arrival. The inconveniences continued with the lack of in room services. Making an international call required a visit to the reception, as there was no system for handling calls in the rooms. Additionally, if one wanted to order food or drinks, a trip to the reception was necessary, as they did not offer room delivery. Perhaps most frustrating was the attitude of some of the receptionists. While not all displayed poor behavior, it left me questioning the hotel's four star rating. In my experience, it felt more like a two star accommodation. Thank you.

Cian Casey

1/5

3 Jan, 2024

Bayan Hammad

5/5

7 Jan, 2024

Anirudh Kumar

5/5

23 Nov, 2023

Doua Tabsh

2/5

9 Jan, 2024

Gary

5/5

31 Dec, 2023

Nice hotel. Rooms are VERY clean and modern. Have stayed here three times. Standard rooms are small and have little view. Like view of a wall! But are still the same excellent quality, including the ensuite. Definitely a solid 4* quality

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.