Meriton Suites Pitt Street, Sydney

The hotel is fantastic. The suite is spacious and impeccably clean. I’m really impressed with the water pressure in the shower. The staff members are incredibly friendly. The hotel boasts an excellent fitness center and pool area. Moreover, its location is ideal for walking to malls, parks, restaurants, and train and bus stations. The city itself is wonderful and safe, allowing you to step out of the hotel with comfort. My only suggestion for the hotel would be to consider adding more elevators. With only two working lifts for a 51-floor building, the wait times can be a bit slow. There were instances when we had to wait in line to access the elevators.

My partner booked us a week in this establishment and boy you are in for a ride if you are about to read my review 0 star for all aspect but 5 stars for the location Room is full of flies, stained sofa, smelly pillow like wet towel, drying machine that doesn’t dry, elevator working 1/3 all the time and no advance warning for us that one of the elevator was doing “upgrade”. Be warned elevator wait time will be at least 15 mins-30mins just to get to your room during “peak hour” I ask the receptionists how long these elevators will be back in service as in 3/3. They said it will take a few months and advise me not to use the elevator during peak hour Tried using the elevator in the morning, busy, avo busy and night time, busy as well Guess I need to use the elevator at 3am? First night our mother in law has blood stained on her provided towel in the bathroom. Just plain disgusting? Are we in Australia? Used their 45 dollars per night car park service. It’s a nightmare, expensive, smells like urine, so small, and seen a couple of rats running around because there are left over food rubbish around the drain where they are too lazy to perform any cleaning. We were literally suffocating from the dense urine smell in the car park. Imagine that with the long elevator wait time. You are like a hot steaming dim sum in the car park with urine gas…it’s very graphic because we suffered badly Guess it makes sense why there are so many flies in the room. It’s like we are living in a 1 star motel. Reason why we picked this place is because it’s a good location in the cbd and we stayed at the Meriton in the Gold Coast Southport before and it was great. It was clean and nothing like this at all. Feels like because they know they are located in the Sydney cbd and so they can just do a very mediocre cleaning job and knowing that people will always book them due to the location. Yeah nah people are not stupid. With very much regret for our one week stay and we are all very disappointed. My mother in law birthday week is completely ruined and I’m sure Meriton could care less. Asked for a room service on the second day. No one came by, had to make a complaint for them to do something. Service level is worse than drive thru macdonalds Price per night wasn’t cheap. Paid around 400-500 dollars per night. That’s what we get. The brand name Meriton has been shamed by this particular establishment.