Merve Sun Hotel & Spa - All Inclusive

We just got back from Merve Sun Hotel. It's not a 4 star more of a 3. We booked a room with a double & single bed, we were given singles,not really a problem we had to arrange the beds etc ourselves,we were helped with baggage on arrival and departure. Rooms and towels were cleaned every day. Ayse on the desk is lovely,don't understand why people are saying she is rude? She was nice with us. We had no problems getting loungers on the day we stayed in the hotel...beach was very relaxing and cooler then around the pool with the breeze...ciggerette butts,in the sand,and little bit of TLC needed,staff at the Merve beach restaurant work very hard. The hotel is mainly catered for the Germans & Russians, with a little more effect this hotel would be a good 4 star. Negatives are as follows: Wifi very hit & miss ( you need to purchase of Turkish sim card) Breakfasts we're poor, no milk for cereal on a couple of days, broccoli & cauliflower for breakfast ?? No fried egg or beans, you can make yourself a toasted sandwich. Dinner & lunches hit & miss,we only had one enjoyable lunch & dinner meal...was extremely disappointed on Saturday night because it was the kebab ( shwarma)night, considering dinner is served from 7-9pm,we arrived for dinner at 7.45pm we stood in the queue, the young chef was standing there and took the large empty metal tray and we assumed to fill it back up with "shawarma"/ kebab,we stood there with other guests for around 5 mins wondering when he was coming back,my hubby went inside to ask and was told NO MORE, GONE....he said to the chef that's very rude you left us standing there and never told anyone,that's bad manners!! The problem is people are so greedy, they fill there plates and leave loads of food,we ended up going out for a meal that night and another. We only seen the main manager when the Russians came in otherwise non existent,in the last 2 days of our stay we had drinks table service,the staff seemed to pick up there game then,annoying when we've most likely paid more money then them...felt like they didn't really care about anyone from UK. Oh and if you want to watch the TV take an ipad or tablet,all channels are German or Turkish only one is English BBC world news! The pool table is 8 euro an hour...not free! 1st time in all the years we've been coming to Turkey you've had to pay for a pool table. Entertainment mainly for kids...so we went out most nights. Overall we had a nice time,the one waitress worked non stop,and she also worked at the restaurant next door,lovely girl and helpful, a few of the staff were friendly and helpful,but not keen on the others especially the one who works the bar & reception sometimes.

It's a nice hotel with a quite low price. It's clean and the workers work hard to make everything looks good. The food is okay, we stayed for 15days, and the second week we could see the same menus as the first week we stayed. But the foid is okay really.The pool is nice. Cleanliness is good 👍🏻. The only thing that i can say was bad or i can say horrible was the Wifi connection. I mean they should do something about it to make the wifi connection better. I had to login thousands times and got kicked out all over again. The workers from the front office were nice, but the only woman who works there was not nice,maybe those few things the should make it better, coz the rest was good . It's a good hotel to stay