Metro Apartments on Bank Place

3.7/5(187 Reviews) rating

4 Star Hotel locationPin

Melbourne, Victoria

1/44

About hotel

Looking for affordable accommodations in the bustling city of Melbourne? Look no further than Metro Apartments on Bank Place, a centrally located 4-star hotel perfect for exploring all that Melbourne has to offer. With top-notch amenities and a prime location, our hotel is the perfect starting point for your Melbourne adventure. Conveniently located at 18 Bank Place in Victoria, Metro Apartments on Bank Place offers 13 modern guestrooms, each equipped with deluxe amenities such as refrigerators, LCD televisions with digital programming, and complimentary Wi-Fi. Our housekeeping services will also ensure that your room stays immaculately clean throughout your stay. But don't just stay cooped up in your room - our prime location puts you in the center of Melbourne's vibrant culture. Stroll through the iconic Bourke Street Mall, shop along Collins Street, and dine at some of Melbourne's best local restaurants on Flinders Lane. Or take a leisurely walk through the nearby Flagstaff Gardens for a breath of fresh air and a picturesque view of the city. And for those needing to travel to Melbourne, our hotel is conveniently located just 23.4 km from Melbourne Airport (MEL) and 16.4 km from Melbourne, VIC (MEB-Essendon). For those arriving at Avalon Airport (AVV), a short 55.1 km separates you from our hotel's doorstep. At Metro Apartments on Bank Place, we pride ourselves on providing exceptional services to our guests. From complimentary Wi-Fi to concierge services, we strive to make your stay as comfortable and hassle-free as possible. Our front desk also offers convenient amenities such as luggage storage, laundry facilities, and a safe deposit box. Ready to book your affordable stay at Metro Apartments on Bank Place? Look no further. Book Metro Apartments on Bank Place online today and experience Melbourne like never before. Your home-away-from-home in the heart of the city awaits.

Highlights

• Hotel conveniently located within walking distance to popular attractions such as SEA LIFE Melbourne and Melbourne Central • Only 1.4 km from both Crown Casino and Queen Victoria Market • Variety of room options, from boutique to budget, with facilities like LCD televisions and complimentary WiFi • Within 0.3 km of popular streets such as Collins Street and Flinders Lane • Short distance to popular shopping destinations like Bourke Street Mall and Emporium Melbourne • Perfect for both casual and business travelers, with amenities such as concierge services and laundry facilities • Handy amenities for guests including free WiFi and located near popular tourist spots and the nearest airport (less than 1 km)

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AUD 200.00 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

The front desk is open during the following times: Monday - Friday: 9:00 AM - 5:00 PM.

Saturday - Sunday: noon - 5:00 PM.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: AUD 200.00 per stay.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

The front desk is open during the following times: Monday - Friday: 9:00 AM - 5:00 PM.

Saturday - Sunday: noon - 5:00 PM.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

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Amenities

Location

Bank Pl, Melbourne, Victoria, 3000

View on Maps

Ratings & Reviews

3.7/5

187 Ratings

Dee

1/5

29 Jan, 2024

We didn’t get to stay here due to a lack of communication from management. I have called twice to follow up. First told I’ll get an email and next a return call. Still NOTHING! No communication at all. And we booked 12 months ago! Not impressed and would never book with them again!

Chris Y

3/5

6 Mar, 2023

The location is excellent but the room was in need of some maintenance. The tap on the kitchen sink was loose and wobbly which made it difficult to use. The pillows were cheap and didn’t provide any support. The toilet paper was one ply. The bathroom wasn’t that clean. It was also noisy on Saturday night with a few bars on the street below with loud music late into the night. Would find somewhere else to stay next time.

Ted Chick

4/5

18 Jun, 2023

Cosy small and feature packed They have lockboxes outside for key pickup so no queuing. For the size of the 1 bedder I was pleasantly surprised there was a washing machine in the apartment. No microwave and the house keeping have to be booked or they will not come.

Bruce Floersheim

5/5

27 Jan, 2023

My wife and I visited for one week from USA and wanted a centrally located 2 room apartment in the heart of the Central Business District. This place was perfect. It is cozy, but provides everything needed with walking distance of all of CBD, several blocks walking from train station and only 3 blocks from Yarra River and Southbank. One of the best priced locations we found, and the very popular bars on the street below were fun to grab a drink, but they also got very quiet around 10pm, which was perfect. Harsha, our host and the manager, was wonderful in providing good recommendations for sights to see outside of the mainstays. Highly, highly recommend a visit for locals and international travelers.

Dee

1/5

29 Jan, 2024

Chris Y

3/5

6 Mar, 2023

Ted Chick

4/5

18 Jun, 2023

YourMateNate

5/5

30 Nov, 2022

Loved it, great room, great location, great service. My partner and I are chilled laid back people and really liked it. Bathroom is small, but it's all you need, and it's shower is amazing. For us, this place is a gem.

Bruce Floersheim

5/5

27 Jan, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.