Metropole Swiss Quality Interlaken Hotel

4.1/5(1.02K Reviews) rating

4 Star Hotel locationPin

Interlaken, Canton of Bern

Metropole Swiss Quality Interlaken Hotel facade

145

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About hotel

Experience a luxurious stay at the highly acclaimed 4-star Metropole Swiss Quality Interlaken Hotel, centrally located in the charming city of Interlaken. Boasting exceptional services and indulgent amenities, we guarantee a memorable stay for all our guests. Conveniently situated near top attractions such as Hoeheweg and Kunsthaus Interlaken, our hotel provides the perfect base for exploring the city. With 96 stylish and generously sized guestrooms, we ensure every aspect of your stay exudes elegance. Our modern rooms are equipped with top-notch facilities, including mini-bars, flat-screen TVs, and complimentary high-speed Wi-Fi, catering to your every need. Pamper yourself with little luxuries such as plush slippers and hairdryers, thoughtfully provided in your en-suite bathroom. Each room also includes a telephone, safe, and workstation for your convenience. Our prime location puts popular tourist spots like the Alpine Garden and Interlaken Ost Ferry Terminal within easy reach. For a rejuvenating experience, indulge in a pampering session at our spa or get your heart racing in our state-of-the-art fitness center and invigorating sauna. Our hotel also offers concierge services, Wi-Fi access, and ski storage facilities. For business travelers, our hotel offers a fully-equipped business center and convenient dry cleaning/laundry services. Stay up-to-date with complimentary newspapers in the lobby and take advantage of our train station pick-up service. We also provide secure parking for a fee for guests arriving by car. Satisfy your taste buds at our on-site restaurant with mouth-watering dishes or unwind with a refreshing drink at our trendy bar and lounge. Don't miss out on our daily buffet breakfast, served with a touch of opulence. For an unforgettable stay in Interlaken, book a room at the Metropole Swiss Quality Interlaken Hotel. Insanely affordable Metropole Swiss Quality Interlaken Hotel room prices are available now! Book Metropole Swiss Quality Interlaken Hotel online and enjoy a luxury experience unlike any other. Our hotel's address is Hoheweg 37, BE3800, Switzerland, so make your reservation and let us spoil you with an exquisite stay.

Highlights

• Rated 4 stars by Hotelstars Union • Centrally located in Interlaken, steps away from Hoeheweg and Kunsthaus Interlaken • Easy access to tourist attractions such as Mystery Rooms and Lake Brienz • Rooms feature minibars, flat-screen TVs, and free WiFi • On-site spa, sauna, and fitness center for relaxation • Free pick-up service from the train station • Option for self-parking (subject to charges) • Business amenities include a business center and dry cleaning/laundry services • On-site restaurant and bar/lounge • Buffet breakfasts available daily for a fee • Close to the Geneva International Airport (212.6 km) and Bern Airport (51.3 km)

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

On-Site parking

Concierge desk

Banking services

Sauna

Hiking

Breakfast available

Train Station Pickup Service

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Vending machines

On-Site parking

Concierge desk

Banking services

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Train Station Pickup Service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a smoke detector.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. . A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age..

Tourism fee: CHF 1.00 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a smoke detector.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Tourism fee: CHF 1.00 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

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Amenities

Location

Hoheweg 37, Interlaken, Canton of Bern, 3800

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Ratings & Reviews

4.1/5

1.02K Ratings

Stephan Siegfried

5/5

23 Jan, 2024

We had a great stay at Hotel Metropole. The location is excellent, and the team is fantastic—very friendly. The newly renovated room that we stayed in had everything you need, and the view of the mountains is as close to perfect as it can get.

A W

4/5

15 Oct, 2023

The place is excellent, and it is best to take the second or third floor to be close and enjoy the atmospheres, and you must take a balcony with a view to enjoy the people who come by parachute. The price is good. Beds need to change not comfortable. curtains need to double it and add blackout

Clara Won

3/5

6 Oct, 2023

Nice view. Friendly service. However, the rooms are old and the overall interior design is old. There is no air conditioning. The mattress was very uncomfortable. However, as a honeymoon event, fruit and chocolate gifts are very beautiful and memorable.

Healthy Nudge (Dr.Radhika Goyal)

5/5

17 Nov, 2023

The experience at the Metropole Hotel in Interlaken, Switzerland, was exceedingly positive. The standout feature was the remarkably friendly staff, notably a receptionist (whose name wasn't noted), demonstrating exceptional care and attention to detail. Their attentive service significantly contributed to making the stay highly enjoyable and memorable.

Stephan Siegfried

5/5

23 Jan, 2024

A W

4/5

15 Oct, 2023

Clara Won

3/5

6 Oct, 2023

Prachi Singhal

5/5

3 Oct, 2023

It was amazing staying in metropole. The staff was very friendly and the location is perfect. The room, cleanliness, breakfast all of top quality. We (me and my husband) were super happy to see our room and the view from the balcony is breath taking.

Healthy Nudge (Dr.Radhika Goyal)

5/5

17 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.