Metropolo Hangzhou Railway Station East

4.4/5(17 Reviews) rating

3 Star Hotel locationPin

Hangzhou, Zhejiang

Metropolo Hangzhou Railway Station East facade

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About hotel

Indulge in the modern comforts at our hotel located in the bustling city of Hangzhou, Jianggan. A true gem for travelers seeking a memorable stay, our prime location offers optimal accessibility and luxury. Conveniently situated near key tourist attractions and the Hangzhou Railway Station, our hotel is the perfect base for exploring the city. Relax in one of our 192 well-appointed, air-conditioned rooms. Each room is equipped with modern amenities and a minibar to meet your every need. Our private bathrooms offer refreshing showers, complimentary toiletries, and plush slippers for maximum comfort during your stay. With a wide range of facilities and services, including a fitness center, concierge services, and a business center, we cater to all your needs. Our dedicated team is committed to providing you with a seamless and enjoyable experience during your stay. Our location, just steps away from Zhejiang University Huajiachi Campus, Chongyi Church, and MIXC Mall, allows for easy access to the vibrant culture and attractions of Hangzhou. After a day of exploring, indulge in the delicious dishes prepared by our talented chefs at our on-site restaurant, or unwind at the bar with a refreshing drink. For added convenience, we offer free self-parking on site. Our commitment to customer satisfaction has earned us high ratings for our exceptional services and amenities. Experience the best of Hangzhou (Jianggan) at our hotel, conveniently located near the Hangzhou International Airport. Book now and enjoy a truly unforgettable stay in this enchanting city. Discover the true meaning of comfort and luxury at our hotel.

Highlights

• National rating system • 5-minute drive to Zhejiang University Huajiachi Campus • 6-minute drive to Chongyi Church • 5.9 km to West Lake • 3.7 km to MIXC Mall • 192 air-conditioned rooms with minibars • Private bathrooms with complimentary toiletries • Nearby attractions including Hangzhou Grand Theatre and Hangzhou Peace International Convention and Exhibition Center • Fitness center and concierge services available • Business amenities such as a business center and dry cleaning/laundry services • Onsite restaurant and bar/lounge • Buffet breakfast available daily for a fee • 24-hour front desk and free self parking • Close proximity to Hangzhou Railway Station and airport (26.5 km) • Suitable for both casual and business travelers • Luxury, boutique, and budget options available.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

192

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

On-Site parking

Concierge desk

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

On-Site parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher and a first aid kit.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support true.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

No pets and no service animals are allowed at this property..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

Dongning Road, Hangzhou, Zhejiang, 310000

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Ratings & Reviews

4.4/5

17 Ratings

Jane Oh

3/5

15 Aug, 2023

Housekeeping did not really clean up the room. Coz the day I check in I already saw a pin on the floor the next day when I go out and come back I still saw the pin on the floor. They will only change the towel and top up the mineral water for you. Location ok not that really good , if you want to eat outside you have to walk about 15min. So is normal amount we pay can get better hotel.

Azizan Arshad

4/5

27 Oct, 2019

Convention location if planning to use Hangzhou East station. Got convenient store next door. Actual location is to south east of marked location in Google

Bo Liu

5/5

28 Apr, 2018

Great location (walkable from the train station). Rooms are modern and well furnished.

Jane Oh

3/5

15 Aug, 2023

Azizan Arshad

4/5

27 Oct, 2019

Convention location if planning to use Hangzhou East station. Got convenient store next door. Actual location is to south east of marked location in Google

Bo Liu

5/5

28 Apr, 2018

Great location (walkable from the train station). Rooms are modern and well furnished.

Henry Hallal

5/5

20 May, 2018

I was pleasantly surprised. A new and modern hotel. A 200m wall from the train station

Wang-Joo Lee

4/5

21 Dec, 2019

what a nice condition it is!! good location, cozy room, rational price.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.