Mi Casa Hotel

3.3/5(2.49K Reviews) rating

2 Star Hotel locationPin

Orlando, Florida

1/56

About hotel

Welcome to your perfect Orlando getaway at Mi Casa Hotel! Our affordable and accommodating hotel offers comfortable accommodations suitable for families, couples, and solo travelers. Immerse yourself in the exciting attractions of this city at our prime location, 9350 Turkey Lake Rd, Florida 32819, United States. With easy access to popular hotspots such as Universal Orlando Resort and Aquatica, you'll make unforgettable memories with ease. With 215 cozy guestrooms, equipped with amenities like refrigerators and microwaves for added convenience, our hotel is your home away from home. Sink into our plush pillowtop beds with luxurious bedding and enjoy cable television for a restful night's sleep. Our unbeatable location also allows you to easily drive to iconic destinations like Dr. P. Phillips Hospital, Ripley's Believe It or Not, and Titanic the Experience. For the ultimate theme park experience, hop on our complimentary shuttle to Universal Orlando Resort and Universal's Volcano Bay. And for those who love shopping and dining, the vibrant Pointe Orlando is just a short walk away. After a day of adventure, unwind by our refreshing outdoor pool and spa tub. Let our tour/ticket assistance team help plan your next day's activities, and utilize our on-site business center and bar/lounge for your meeting or socializing needs. We understand convenience is key, which is why we offer a grocery/convenience store for any last-minute necessities and free self-parking for guests with vehicles. Attending a wedding? Our hotel offers wedding services and provides a beautiful and convenient venue. Located near the Orlando International Airport, traveling to and from our hotel is a breeze. Don't wait any longer – book Mi Casa Hotel room prices online for an unforgettable vacation experience today!

Highlights

• Centrally located in Orlando, just 10 minutes from Aquatica and Universal Orlando Resort • Family-friendly hotel with 215 well-equipped guestrooms, • Near popular attractions such as The Wizarding World of Harry Potter™ and Orange County Convention Center • Distance of 0.2 km from Dr. P. Phillips Hospital and 21.4 km from Orlando Intl. Airport • Enjoy an outdoor pool, spa tub, and complimentary shuttle to nearby theme parks • Business amenities include a business center and free self-parking • On-site bar/lounge and complimentary breakfast available • Ideal for both casual and business travelers seeking convenience and comfort options.

Quick Facts

Check-In

4:00 PM

Check-Out

11:00 AM

Rooms

215

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Banking services

Children's Pool

Game Room

Hiking

Coffee/tea

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Banking services

Activities

Children's Pool

Game Room

Hiking

Food & Beverages

Coffee/tea

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Car required.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of USD 50.00 will be collected before check-in.

Resort fee: USD 4.50 per accommodation, per night. The resort fee includes: In-room coffee.

Internet access.

Phone calls.

Pool access.

We have included all charges provided to us by the property..

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is required for transportation to and from this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Car required.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of USD 50.00 will be collected before check-in.

Resort fee: USD 4.50 per accommodation, per night. The resort fee includes: In-room coffee.

Internet access.

Phone calls.

Pool access.

We have included all charges provided to us by the property..

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

A car is required for transportation to and from this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹4,558

₹8,386

46% OFF

+ ₹537 taxes / night

Earn 50 Reward Points

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OPTION 1

Partial Refundable

₹4,558

₹8,386

46% OFF

+ ₹537 taxes / night

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Earn 50 Reward Points

Amenities

Location

Turkey Lake Rd, Orlando, Florida, 32819

View on Maps

Ratings & Reviews

3.3/5

2.49K Ratings

David “Jay” Johnson

1/5

30 Oct, 2023

I would like to start by emphasizing that you truly get what you pay for at this place. Unfortunately, my experience was below average across the board. The check-in process was handled by a front desk clerk who clearly had no interest in being there, setting the tone for the rest of my stay. Upon entering the room, an unpleasant odor lingered, reminiscent of a recently evicted tenant. Furthermore, the bathroom exhibited poor craftsmanship, with caulk separating from every edge. I found this rather perplexing and would appreciate an explanation. To make matters worse, the bed felt as hard as a rock. In fact, I would have preferred to sleep on the floor, confident that it would have been a more comfortable option. In this day and age, when cell phones are ubiquitous, it is disheartening to discover that none of the outlets around the bed were able to securely hold a plug. Consequently, I had to resort to charging my phone next to the microwave, which was quite inconvenient. Moving through the halls and floors of the building en route to my room, it became evident that they hadn't been cleaned in over a decade. The dim lighting and general lack of cleanliness created an atmosphere that made me feel somewhat uneasy, as if someone might be lurking around. Furthermore, the elevator proved to be small and dirty, prompting me to question its reliability. Needless to say, one ride was enough for me. On a positive note, the pool and bar were satisfactory. Despite visiting in October, when the weather was cooler, myself and a few other guests were eager to enjoy the hot tub, as advertised on the website. Unfortunately, we discovered that the hot tub had been out of order for several months. I encountered two couples who were truck drivers and it pained me to witness their disappointment at not being able to relax in the hot tub, even for a short while. They had all expressed their dissatisfaction with this issue. It is important to clarify that the hot tub heater was not functioning during my stay. This added to the growing list of disappointments I encountered at the establishment. I must admit, it's challenging to find a suitable conclusion for this review other than reiterating my initial statement: "You get what you pay for."

simi sudhakaran

1/5

29 Dec, 2023

The checkin was easy and good, hotel location was great! The room was very smelly, it had a damp smell throughout. We thought it’s okay since we will be there only for sleeping in. Then I noticed my son’s feet had black dirt all over, like literally it was all black then I looked at my feet the same thing. It grossed me out, we went and complained about it in the reception that the room is very dirty smelly and damp. She gave us another room. We had to move all our stuff to the other room. That room again had the damp smell, but I guess the carpet was relatively clean. Then next day at night we noticed the bathroom sink had a small leak. We used the towels so that it doesn’t make a mess and we were dead tired to complain about it. Next day(our 3rd day of stay) we barely had any towels left to use, so my husband went to the desk to ask for some. This response blew my fuse, they said to my husband that we are supposed to laundry the towels and reuse it and gave us the new towels with a grin. I was like which hotel in this planet would say such a thing like that!!!! Even the cheapest motel would never say that! Breakfast was okay, not enough space in the dining room to accommodate more than ~20folks and people were standing and having their breakfast. Overall the stay was peaceful but not clean.

Kara Clark

2/5

28 Jan, 2024

Rooms are decent but not what’s advertised - however I asked 3 times (once on Friday and twice on Saturday) for clean towels and they said they’d send them but never did, front desk staff aren’t friendly or helpful in the slightest, showers don’t get hot, chair in room has rips in it, hot tub was cold, tiki bar waitress was really nice and asked the front desk to turn it on for us and a few other guests who wanted to use it but they never did. Front desk staff is the reason I will not be returning.

Joseph M

4/5

11 Nov, 2023

I was surprised at how well housekeeping kept the rooms. The beds and bedding were marvelous. Microwave, fridge, coffee maker, excellent bath products. I found the front office staff impressive as they have an impossible job and can literally keep no one happy. I do not recommend the breakfast unless you really like toast. I could not eat there. The coffee downstairs was adequate.

Jacob McGrath

1/5

3 Dec, 2023

The place was awful! Bed bugs, mold, filth, grime. Feline animals hanging at the pool having a better time than I. The mattress was ripped blood stained. Music blaring at the pool well past midnight couldn’t get rest. The hallway lights were all out I didn’t feel safe. Asked for a room change and it was even worse than the first room ended up just leaving all together. Asked the host if they would put their family in these rooms they said absolutely not they just work there.

David “Jay” Johnson

1/5

30 Oct, 2023

simi sudhakaran

1/5

29 Dec, 2023

Kara Clark

2/5

28 Jan, 2024

Joseph M

4/5

11 Nov, 2023

Jacob McGrath

1/5

3 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.