Milano Inn

3.8/5(52 Reviews) rating

3 Star Hotel locationPin

Nuwara Eliya, Nuwara Eliya District

1/22

About hotel

Nestled in the charming town of Nuwara Eliya, rests the magnificent Milano Inn, providing a serene and opulent escape for discerning travelers. Surrounded by a sprawling golf course, this hotel boasts jaw-dropping views of lush greens and rolling hills, offering the perfect backdrop for a tranquil stay. With 17 luxurious guest rooms, the Milano Inn offers the perfect balance of comfort and modernity, catering to all types of travelers. Each room features complimentary Wi-Fi, cable TV, and lavish bathrooms with complimentary toiletries. Daily housekeeping services ensure a seamless and delightful experience for guests. Conveniently located in New Bazaar Road22200, Sri Lanka, the Milano Inn provides easy access to popular attractions such as Victoria Park, Nuwara Eliya Golf Club, and Galway Forest Reserve, making it an ideal stay for tourists. Discover the wonders of Nuwara Eliya at your own pace and soak in its scenic beauty, creating unforgettable memories along the way. For guests seeking leisure activities, the hotel offers an outdoor tennis court and bicycles for rent to explore the picturesque surroundings. Stay connected with complimentary Wi-Fi and let the friendly concierge services assist with any additional needs and recommendations. Whether for business or pleasure, the Milano Inn caters to both with essential amenities such as complimentary newspapers, a 24-hour front desk, and a safety deposit box. Guests can also take advantage of free on-site parking for added convenience. Indulge in culinary delights with 24-hour room service or enjoy a complimentary continental breakfast each morning to kick-start your day. With its prime location, modern amenities, and exceptional service, the Milano Inn guarantees an unforgettable stay in Nuwara Eliya. Book Milano Inn room prices online now and immerse yourself in the wonders of Sri Lanka's stunning hill country.

Highlights

• Conveniently located next to Nuwara Eliya Golf Club, perfect for golf enthusiasts • Within walking distance to Victoria Park and Nuwara Eliya Golf Club • Short distance (1-2km) from popular attractions such as Assemblies of God Church and Galway Forest Reserve • 17 well-appointed guestrooms with free Wi-Fi and cable TV • Recreational amenities include an outdoor tennis court and bike rentals • Complimentary continental breakfast served daily • Ideal for both casual and business travelers • Luxury, boutique, and budget options to suit all types of travelers • Complimentary newspapers, 24-hour front desk, and safe deposit box available for business needs • Free self-parking for added convenience.

Quick Facts

Check-In

1:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Accessible parking

Concierge desk

Bicycle rentals

Tennis court

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Accessible parking

Concierge desk

Bicycle rentals

Activities

Tennis court

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Professional property host/manager.

Cash deposit required.

No cribs (infant beds) available.

Special check-in instructions

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

New Bazaar Rd, Nuwara Eliya, Nuwara Eliya District, 22200

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Ratings & Reviews

3.8/5

52 Ratings

Lak K

5/5

14 Dec, 2017

Excellent place for the price paid. They have recently renovated the rooms. Rooms and Bathrooms were very clean, Good hot water shower. Even the bed and bath linen were new & very fresh. Our rooms were carpeted but surprisingly there was NO musty or damp smell at all. They must have maintained it well. Staff were friendly and very attentive. Location is very convenient right middle of the town center. Victoria park, Bus Stand, Bazaar and all the banks are walking distance. Ideal place to stay in Nuwara Eliya at very reasonable rates. Thank You Milano.

Shafraz Razick

1/5

17 Dec, 2022

It's the Sri Lanka's worst hotel. Food is disgusting and the staff is really rude. They don't even smile at you. Please don't go to this hotel. There are plenty of good hotels in NuwaraEliya.

Zirge

1/5

9 Jan, 2019

The room was simply, the trafic were really high. The bed was hard and narrow. This place is not a hotel more like hostel. Room itself is big. One night in this place is almost too much.. Pay more and take another hotel. I could not recommed this to anyone. The pictures gives you a wrong attitude of the place.

Damien Rudd

1/5

25 Nov, 2016

By far the most ghetto hotel I've ever stayed in. I don't have high standards but this was a new low. Everything was filthy and dank (except the bathroom actually.) The towels were super nasty with stains, the blankets had also some disgusting looking stains on them. The kind of place where you don't want to touch anything or sleep unclothed in the bed for fear of catching some STD.

Lak K

5/5

14 Dec, 2017

Shafraz Razick

1/5

17 Dec, 2022

It's the Sri Lanka's worst hotel. Food is disgusting and the staff is really rude. They don't even smile at you. Please don't go to this hotel. There are plenty of good hotels in NuwaraEliya.

Zirge

1/5

9 Jan, 2019

Damien Rudd

1/5

25 Nov, 2016

Sander Spoelstra

3/5

7 Jan, 2017

Sheets were dirty, room was old and there was no hot water. However, the price makes up for a lot especially since we got free tea and free breakfast.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.