Mildom Premium Hotel

3.7/5(1.12K Reviews) rating

3 Star Hotel

1/72

About hotel

Discover the epitome of luxury and convenience at Mildom Premium Hotel, located on 128 Bogenbai Batyr Street50000 in the bustling Medeu District of Almaty, Kazakhstan. As you enter our exquisitely decorated lobby, you will immediately feel at home in one of our 39 guestrooms. Each room features modern amenities including flat-screen TVs, mini-bars, and complimentary Wi-Fi, all at affordable Mildom Premium Hotel room prices. Indulge in ultimate relaxation in our private bathrooms with our rainfall showerheads and luxurious toiletries. Our rooms also provide safes, desks, and phones for free local calls, ensuring a comfortable stay for all guests. The intricate details of our décor and the complexity of our offerings will leave you mesmerized and in awe, adding to the overall burst of the experience. Our prime location within walking distance of popular attractions such as the Zenkov Cathedral and Panfilov Heroes Memorial Park make Mildom Premium Hotel the perfect base for your Almaty adventures. Immerse yourself in the city's rich history by visiting nearby landmarks such as the Almaty Cathedral and Opera House, just a short distance from our doors. If you're feeling adventurous, take a leisurely stroll through Nedelka Park or savor a culinary journey at one of the many nearby restaurants. We understand the needs of business travelers and aim to provide a productive and comfortable stay. Our hotel offers complimentary Wi-Fi and concierge services, ensuring you stay connected and catered to throughout your trip. Our multilingual staff and 24-hour front desk are always ready to assist you. Plus, our airport shuttle is available 24 hours a day, and there is free self-parking available onsite for added convenience. After a busy day of exploring, retreat to our charming terrace or lush garden to unwind and recharge. Indulge in delicious meals at our on-site restaurant or sip on handcrafted cocktails at our bar/lounge. And don't forget to start your day with our mouth-watering buffet breakfast, served fresh every morning. With our prime location, luxurious accommodations, and exceptional amenities, Mildom Premium Hotel is the ultimate choice for your next Almaty escape. Book Mildom Premium Hotel online now for an unforgettable and affordable stay.

Highlights

• Located in the heart of Almaty's Medeu District, close to major attractions • Within walking distance (0.6-1.1 km) of Zenkov Cathedral, 28 Panfilov Heroes Memorial Park, Almaty Cathedral, and Nedelka Park • Offers 39 individually decorated and well-equipped guestrooms • Amenities include free WiFi, minibars, flat-screen TVs, and rainfall showers • Additional features include a terrace, garden, and concierge services • Business amenities include dry cleaning/laundry services, 24-hour front desk, and multilingual staff • Within 10.6 km from Almaty International Airport • Easy access to public transportation for both business and casual travelers • On-site restaurant and bar, as well as room service • Buffet breakfast available for a fee (7 AM - 11 AM daily) • Budget-friendly and luxurious accommodations available • Close to other popular tourist spots like the Almaty Opera House and Museum of Kazakh Musical Instruments.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Smoke-free property

On-Site parking

Terrace

Concierge desk

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Multilingual Staff

Smoke-free property

On-Site parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

₹4,568

₹6,345

28% OFF

+ ₹631 taxes / night

Earn 51 Reward Points

Flat ₹742.63 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹4,568

₹6,345

28% OFF

+ ₹631 taxes / night

Update Price

Earn 51 Reward Points

Flat ₹742.63 off included with coupon INTSTAY

Amenities

Location

Bogenbai Batyr Street, Almaty, 50000

View on Maps

Ratings & Reviews

3.7/5

1.12K Ratings

Oskar Luvö

1/5

4 Aug, 2023

It looks nice at the first glance, but as soon as I open the lid the truth is approaching. 1. I didn’t get the room as booked. After a long discussion I managed to change the room to the category I paid for. Keep a copy of the photos of the room size in your reservation. 2. They doing cash deposit. And it took time to get the many back because they need to check the room first. I got a 4AM discussion about pay extra for some chocolates from the minibar, which I didn’t use. It turned out that the guy had checked the wrong room. 3. Wake-up call. I ordered a wake-up, and didn’t get one. They didn’t call, and I didn’t even get a “sorry”. Instead the receptionist became upset at me of some reason. I can’t help she is sleepy at 4AM. 4. I went by mistake down by the wrong staircase. Found out that the emergency exit is blocked. Not serious at all. Is moved them to 1/5. With this fix the hotel would probably be a 2/5 grade. 5. The lock in my door didn’t work. I couldn’t look it from the inside and to be able to close the door from the outside, I needed to use the access key. 6. And you can’t check in before 14. “Your room is not ready yet” But when it turns 14 it becomes available. Magic to be that precise! They are just lazy. 7. I got a room with no toilet paper, missing towels, missing soap, and similar things. 8. The bed wasn’t that good, but that I did not expect after traveling around in Central Asia. Good thing: Great location! With 2,3 and 4 fixed, this be a 3/5 if you keep in mind it is a central located $50 hotel.

Ryan Seet

1/5

7 Sep, 2023

One of the worse place to stay - Stay at your own risk Partially renovated on the second floor where our rooms are on the third Scaffolding are used and blocked our entry in and out - you need to be slim to pass through No water for showering Squeezy rooms - you can't open the toilet door fully, only just abit enough for a slim human being to pass through side ways

Saam Mosa

2/5

12 Oct, 2023

the hotel is not as it shows on booking. com. it's old plus if you have problems with ster steps don't stay on 3rd floor.

Alin Roman

5/5

9 Jul, 2022

The location is the best thing about the hotel. Book here only if you assume that you'll be spending most time outside. Rooms are spacious and may have a few imperfections but overall they are good. The rooms have air conditioning which is helpful during the very hot summer days. The bathroom was of good quality. The main downside to the hotel is the lack of an elevator (we had to climb up the stairs with very heavy luggage). The staff could not provide assistance as there was only one person at the reception. As we've left early in the morning every day, we did not get to try the breakfast, so I cannot express my opinion there. The pillows were pretty tough though... It's a good hotel and it's well-worth the stay. There are cafés and restaurants all around and the zone looks well taken care of. It offers good conditions at a reasonable price in a lovely area.

Oskar Luvö

1/5

4 Aug, 2023

Ryan Seet

1/5

7 Sep, 2023

Saam Mosa

2/5

12 Oct, 2023

the hotel is not as it shows on booking. com. it's old plus if you have problems with ster steps don't stay on 3rd floor.

Alin Roman

5/5

9 Jul, 2022

Sandeep Gande

1/5

12 Oct, 2023

They are the most non sense people,ask for extra money when you check out the room showing anything is wrong in room.Don’t book rooms her…bas service /bad attitude

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.