Milestone City Hotel

4.1/5(209 Reviews) rating

3 Star Hotel

1/94

About hotel

Nestled in the heart of the bustling Nairobi Central Business District is a hidden gem for exhausted travelers- the Milestone City Hotel. From its contemporary design to its warm hospitality, every aspect has been carefully curated to ensure the ultimate comfort and ease for visitors. Located only 15 minutes away from Nairobi National Park and within close proximity to popular attractions like the National Archives and Thika Road Mall, Milestone City Hotel provides the perfect destination for both leisure and corporate travelers. Each of the 19 well-appointed guestrooms features complimentary Wi-Fi and cable TV, setting the stage for a truly unforgettable experience. But it's not just the amenities that make this hotel stand out. The mystery of the surrounding area will leave even the most seasoned travelers impressed. Within walking distance, guests can admire iconic landmarks such as City Hall, Kenyatta International Convention Centre, and the Nairobi Railway Museum. And for those looking to explore further, must-see sights like Uhuru Park and the University of Nairobi are just a short trip away. As the day comes to a close, the Milestone City Hotel offers a variety of convenient services to enhance your stay. From complimentary Wi-Fi to concierge services, everything you need to unwind and recharge is just a stone's throw away. Corporate travelers will also appreciate the added convenience of dry cleaning/laundry services and luggage storage, making for a seamless experience. And for those arriving or departing from Jomo Kenyatta International Airport or Wilson Airport, a roundtrip airport shuttle is available for a nominal fee. For an unforgettable stay in the bustling Nairobi Central Business District, look no further than Milestone City Hotel. Book Milestone City Hotel Online now and experience affordable accommodations suitable for a variety of people at Milestone City Hotel room prices. Our hotel is located at Mfangano Street, Opposite Tuskys Supermarket, CBD, Kenya, making it easily accessible for our valued customers.

Highlights

• Hotel located in Nairobi Central Business District • 15-minute drive from Nairobi National Park and National Archives • Within 8.7 km from United Nations Office at Nairobi and 12.1 km from Thika Road Mall • 19 guestrooms with complimentary Wi-Fi, cable programming, and daily housekeeping • Short distances (0.1-1.5 km) to popular tourist attractions such as National Archives, Times Tower, and City Hall • Close proximity to American Embassy and Kenyatta International Convention Centre • Easy access to Nairobi Railway Museum and Uhuru Park (within 1.5 km) • Airport and railway station within 17.2 km and 5.2 km respectively • Complimentary Wi-Fi and concierge services available to cater to business and casual travelers • On-site restaurant and bar/lounge for convenient dining options • Additional amenities include dry cleaning/laundry services, luggage storage, and laundry facilities

Quick Facts

Check-In

10:00 AM

Check-Out

10:00 AM

Rooms

Popular Amenities

Designated Smoking Areas

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

Designated Smoking Areas

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

There is no front desk at this property. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

There is no front desk at this property. Guests can access their accommodation through a private entrance.

Pet Policy

Pets not allowed.

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Amenities

Location

Mfangano, Nairobi

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Ratings & Reviews

4.1/5

209 Ratings

Apostle George Ashimolowo

5/5

8 Aug, 2023

You want a home away from Home?Then milestone is the place

olonde Yudah

5/5

9 Dec, 2023

Cool and nice place 😊

ŤôŃý Míçhaêłxôņ

5/5

5 Apr, 2023

wow from the wifi🤙🔥en chill place to be nice service great staff🤗🤗

Apostle George Ashimolowo

5/5

8 Aug, 2023

You want a home away from Home?Then milestone is the place

olonde Yudah

5/5

9 Dec, 2023

Cool and nice place 😊

ŤôŃý Míçhaêłxôņ

5/5

5 Apr, 2023

wow from the wifi🤙🔥en chill place to be nice service great staff🤗🤗

Joel Njuguna

5/5

26 Jun, 2019

It has everything under one roof ie delicious food,bar,gym,ceragem machines and great rooms both for the family and single rooms with each room having a flat screen TV and hot shower water throught.The rooms are not expensive considering all that you get

Kyele Francis

5/5

6 Oct, 2023

Cool 😘

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.