Mitsui Garden Hotel Ueno Tokyo

4.1/5(1.73K Reviews) rating

4 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

1/72

About hotel

Experience the beating heart of Tokyo at our ideally located 4-star hotel, Mitsui Garden Hotel Ueno Tokyo. With easy access to the city's top attractions such as Tokyo Dome and Tokyo Skytree, our hotel is the perfect base for your Tokyo adventure. Each of our 244 elegantly-appointed guest rooms is meticulously designed to provide unbeatable comfort. With complimentary high-speed Wi-Fi and wired internet, flat-screen televisions, and luxurious bedding, you'll be sure to have a peaceful night's rest. Our spacious bathrooms feature deep soaking tubs and refreshing rain showerheads, ensuring a refreshing start to your day. As you step outside our magnificent hotel, discover the bustling Ameyoko Shopping District just 0.4 km away. Take in the breathtaking views at Ueno Park, where you can also visit the famous Ueno Zoo just a short walk away. The nearby Kitchen Town offers a variety of dining options for food lovers, while the Tokyo National Museum and University of Tokyo are within a 1.5 km radius for history buffs. After a busy day of exploring, relax at our exceptional hotel amenities, including a convenient vending machine and complimentary high-speed Wi-Fi. Our impeccable dry cleaning and laundry services as well as 24-hour front desk assistance cater to all your business needs. Indulge in a delicious meal at our on-site restaurant, BOSCO iL CHIANTI, featuring mouthwatering Italian cuisine. Start your day off right with our scrumptious buffet breakfast, available daily from 7:00 AM to 10:00 AM for a nominal fee. Conveniently located just 24.2 km from Haneda Airport and 68.5 km from Narita International Airport, our hotel offers effortless access for all travelers. Book your affordable stay at Mitsui Garden Hotel Ueno Tokyo room prices and take in the vibrant culture and endless excitement of Tokyo. Don't forget to book Mitsui Garden Hotel Ueno Tokyo Online for the best deals. Our hotel address is 3-19-7 Higashi-ueno, Taito-ku, Tokyo-to110-0015, Japan.

Highlights

• Centrally located 4-star hotel with easy access to Tokyo Dome and Tokyo Skytree • 244 guestrooms with premium bedding, free Wi-Fi, and rainforest showerheads • Close proximity (within 2 km) to top tourist attractions such as Ueno Zoo and Sensō-ji Temple • Only 20 km from Tokyo Disneyland® for family fun • Conveniently located near both Haneda and Narita airports (24.2 km and 68.5 km respectively) • On-site restaurant (BOSCO iL CHIANTI) serving a daily buffet breakfast • Amenities include free Wi-Fi, dry cleaning services, and 24-hour front desk • Suitable for both casual and business travelers with a range of budget options available • Distance from Ameyoko Shopping District: 0.4 km and Ueno Park: 0.5 km • Easy access to public transportation, with the nearest railway station just 1.9 km away

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

242

Floors

Popular Amenities

24-hour front desk

Vending machines

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Vending machines

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

We have included all charges provided to us by the property..

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

₹10,860

₹16,637

35% OFF

+ ₹1,211 taxes / night

Earn 120 Reward Points

Flat ₹1,724.37 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹10,860

₹16,637

35% OFF

+ ₹1,211 taxes / night

Update Price

Earn 120 Reward Points

Flat ₹1,724.37 off included with coupon INTSTAY

Amenities

Location

Higashiueno, Tokyo, Tokyo (prefecture), 110-0015

View on Maps

Ratings & Reviews

4.1/5

1.73K Ratings

Phillip Tran

4/5

12 Jan, 2024

The location, room, breakfast, and services were excellent. However, the laundry facilities were not that good. There were 3 washing machines in the hotel and on different floors, so it was a little difficult getting one, and the one I used didn't dry my clothes, even after drying it twice. I used the level 8 machine from memory. However, I will use this hotel again due to the location and excellent service from the staff.

Jay Li

2/5

28 Dec, 2023

Decent room and good location, but the check-in experience was bad. You have to go through self check in and enter all of your addresses and scan every single passport yourself. Why do you make your guests do all the work? The receptionist was also not pleasant to work with. Overall, I would avoid this place. If you want a good service, there are plenty of hotels that do a better job.

Lee Yi

1/5

22 Sep, 2023

The front desk contractor is very unprofessional. He lied to us and other customer about room availabilities. We booked non smoking room, and we were given a smoking room. When I pointed out his mistake, he told us the hotel is fully booked. No room is available now. Then I showed the email confirmation, he does not know Expedia/booking website, and refused to change to a non smoking queen room. It’s unacceptable. I told him that I need to talk to the manager. Ironically, he told me he will check again, and surprisingly there was a non smoking queen room available. What a joke. Anyways. I don’t recommend this hotel. The location is good tho. If you have to stay there. Make sure you don’t get low balled.

Hui Mei Lee

4/5

27 Aug, 2023

Stayed 2 nights in this nice and cosy hotel. I had booked a City View Moderate double bed room. Later i just realised the bed size is smaller if compared to a normal double bed. So the bed space is smaller. The mattress is at the hard side, but it was ok for me. The room has everything we need: a hair dryer, full bottle of shampoo, hair conditioner and body shower gel, complimentary water, fridge, and even an air purifier. Besides, they also provide the deodorant spray for shoes that i like it because it was so convinence when i needed it. We had the hotel breakfast as well. The food selection is not much, but it was nice. The location of this hotel also good, near to Ueno JR and also Ueno subway. Even though there was no escalator to go up from subway exit, the nearest way to the hotel. The check-in process is superb fast by just scan passport in the machine. We arrive at 2.30pm. We are lucky can check in earlier because the room was ready already. I would recommend this hotel for the room conditions, location even the price is not cheap.

Phillip Tran

4/5

12 Jan, 2024

Jay Li

2/5

28 Dec, 2023

Lee Yi

1/5

22 Sep, 2023

Hui Mei Lee

4/5

27 Aug, 2023

CC Mizrahi

4/5

21 Dec, 2023

Stayed here 1 night to catch the skyliner to Narita the next day. A bit confusing to get her from the station with the overpass, but the location can't be beat. Hotel is older but received renovations recently.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.