Mom's House Hostel

2 Star Hotel

1/30

About hotel

Welcome to Mom's House Hostel, a hidden gem in the heart of Hanoi's Tay Ho district, offering discerning travelers a unique blend of modern sophistication and historic charm. Located just a 10-minute drive away from iconic landmarks such as Hoan Kiem Lake and West Lake, this boutique guesthouse boasts 6 air-conditioned guestrooms with complimentary wireless Internet access, showers, hair dryers, and slippers. Immerse yourself in the local culture with attractions like the West Lake Dragons, Lotte Mall Tay Ho, and the Museum of Ethnology just a stone's throw away. Indulge in a complimentary self-serve breakfast served daily from 5:00 AM to 10:00 AM, and take in the breathtaking views from the rooftop terrace. Whether you're looking to relax or be productive, Mom's House Hostel has you covered with amenities like a state-of-the-art spa and wellness center, multilingual staff, laundry facilities, and a roundtrip airport shuttle available 24 hours a day. Experience exceptional hospitality and personalized service that will leave you with unforgettable memories. Book Mom's House Hostel online now and make your stay in Hanoi truly special. Address: 12 Xuan La Street, Tay Ho District, Hanoi100000, Vietnam..

Highlights

• Well Situated in Hanoi (Tay Ho), just a 10-minute drive from Hoan Kiem Lake and West Lake • Close proximity to key attractions such as West Lake, Lotte Mall Tay Ho, and Ho Tay Water Park • Within a short distance to cultural sites like the Museum of Ethnology and Trinh Cong Son Walking Street • Enjoy shopping at Syrena Shopping Center and exploring Thu Le Park nearby • Easy access to the airport with Noi Bai Intl. Airport (HAN) just 20.4 km away • 6 air-conditioned guestrooms with complimentary Wi-Fi and modern bathrooms • Rooftop terrace with stunning views and a common area with a television • Multilingual staff, laundry facilities, and microwave available for guests • Roundtrip airport shuttle service for convenience (surcharge applies) • Start your day with a complimentary self-serve breakfast from 5:00 AM to 10:00 AM.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Multilingual Staff

Designated Smoking Areas

Airport shuttle service

Show all Amenities

General Amenities

Multilingual Staff

Designated Smoking Areas

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts debit cards and cash.

Onsite parties or group events are strictly prohibited.

Professional property host/manager.

Cash deposit required.

Events/parties not allowed.

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

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Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts debit cards and cash.

Onsite parties or group events are strictly prohibited.

Professional property host/manager.

Cash deposit required.

Events/parties not allowed.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

Hanoi, 100000

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All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.