MoonLight Tay Ho

4.8/5(119 Reviews) rating

4 Star Hotel

104

1/104

About hotel

Location: With a stay at MoonLight Tay Ho in Hanoi (Tay Ho), you'll be steps from West Lake and a 3-minute drive from O Quan Chuong. This 4.5-star aparthotel is 1.6 mi (2.6 km) from Dong Xuan Market and 2.2 mi (3.6 km) from Thang Long Water Puppet Theatre.Rooms: Make yourself at home in one of the 31 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

West Lake - 0.1 km / 0.1 mi
Tran Quoc Pagoda - 0.5 km / 0.3 mi
Quan Thanh Temple - 1 km / 0.6 mi
Hanoi Botanical Garden - 1.3 km / 0.8 mi
Hang Dau Water Tower - 1.7 km / 1 mi
Ba Dinh Square - 1.7 km / 1.1 mi
Ho Chi Minh Mausoleum - 1.8 km / 1.1 mi
Presidential Palace - 1.8 km / 1.1 mi
Dong Xuan Market - 2 km / 1.2 mi
Thang Long Citadel - 2 km / 1.2 mi
One Pillar Pagoda - 2 km / 1.2 mi
Syrena Shopping Center - 2 km / 1.3 mi
Hang Ma Street - 2.1 km / 1.3 mi
Imperial Citadel of Thang Long - 2.2 km / 1.4 mi
O Quan Chuong - 2.4 km / 1.5 mi

The nearest major airport is Noi Bai Intl. Airport (HAN) - 22.3 km / 13.9 mi

Amenities: Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Free valet parking is available onsite.

Quick Facts

Check-In

2:00 PM

Check-Out

11:30 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Valet parking

Concierge desk

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Locker Room

Newspaper

Valet parking

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹1,962

₹3,100

37% OFF

+ ₹246 taxes / night

Earn 22 Reward Points

Select Rooms

OPTION 1

Refundable

₹1,962

₹3,100

37% OFF

+ ₹246 taxes / night

Update Price

Earn 22 Reward Points

Amenities

Location

Y�n Ph_, Hanoi, 100000

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Ratings & Reviews

4.8/5

119 Ratings

Debbie Dahl

5/5

26 Jan, 2024

We stayed at this sweet little gem on a great spot. Everything you would need and more. Having a washer/dryer was a very pleasant surprise. All of the staff were very helpful and very kind. Tracey was a great hostess. She was always available and did everything to help us out with our plans, for our days. We could not have stayed in a better place.

Surgent Livasti

5/5

23 Jan, 2024

Nice and clean apartments. Good located in a quiet neighborhood next to the lake. Also very nice staff. Especially Alice 🙃 Would for sure come back if im in Hanoi again.🫶🇻🇳

Dwiki

5/5

4 Jan, 2024

Amazing place to stay while in Hanoi. They have complete facility in the room and its provided with washing machine, stove, cutleries and everything you need. Will recommend to our friends to stay here. Wifi is great, its also clean. Perfect! The receptionist Alice, is a great help to us. Very helpful and friendly. Love her!

Jeffrey Cheng

5/5

14 Dec, 2023

Good no frills hotel with polite and friendly staff. Communicated with them in English with little to no problem. They were able to accommodate to our needs the best we can and made no fuss when we stored our luggage there before and after checkout. Although our room had no windows, they had an area with faux sunlight and plants to make you feel like there’s some sunlight coming in which is helpful. I would definitely book my stay with Moonlight Tay Ho again when I’m back at Hanoi and hopefully try out their rooms facing the lake next time.

Debbie Dahl

5/5

26 Jan, 2024

Surgent Livasti

5/5

23 Jan, 2024

Nice and clean apartments. Good located in a quiet neighborhood next to the lake. Also very nice staff. Especially Alice 🙃 Would for sure come back if im in Hanoi again.🫶🇻🇳

Dwiki

5/5

4 Jan, 2024

Chatchai Laopromsukon

5/5

2 Jan, 2024

It's a great hotel with lots of nice things. The staff are all happy, especially Ms. Alice, she told us about the local food is really good. Love it!! I'll come back and stay again for sure.

Jeffrey Cheng

5/5

14 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.