Motto by Hilton New York City Chelsea

4.5/5(853 Reviews) rating

4 Star Hotel locationPin

New York, New York

Motto by Hilton New York City Chelsea exterior_detail

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About hotel

Discover the perfect combination of comfort, convenience, and modern luxury at our impressive four-star hotel. Our well-appointed hotel, the Motto by Hilton New York City Chelsea, is situated in the heart of Manhattan, just a short walking distance from bustling city streets. It's an ideal choice for travelers looking to explore the vibrant and bustling city. Our elegant 374 guest rooms have been carefully designed to provide you with the utmost comfort during your stay. Stay connected with complimentary Wi-Fi and indulge in our luxurious private bathrooms, equipped with high-end amenities. Take a tour of the city's iconic landmarks when you step outside the hotel. From majestic Empire State Building to lively Broadway and picturesque High Line Park, all these attractions are within close proximity to our hotel. Soak in the dynamic energy of New York City. With easy access to transportation hubs and popular tourist destinations, your stay at the Motto by Hilton New York City Chelsea is sure to be unforgettable. Stay fit and active at our advanced 24-hour fitness center, complete with the latest equipment. Our dedicated concierge services are always at your disposal to assist you with anything you might need and to offer recommendations, ensuring you have a hassle-free stay. For business travelers, our 24-hour front desk and convenient elevator service guarantee a smooth and efficient stay. Treat yourself to delicious meals at our on-site restaurant, where you can choose from a variety of options for breakfast, lunch, and dinner. Experience the perfect fusion of comfort, location, and exceptional service at the Motto by Hilton New York City Chelsea. Book your stay with us online and take advantage of our affordable Motto by Hilton New York City Chelsea room prices. Make your reservation at 113 West 24th Street, New York10001, United States, through our easy online booking system and get ready to explore the best of the city. Let us be your home away from home.

Highlights

• Prime location near Madison Square Garden and popular tourist attractions • Walking distance (within 1 km) to Empire State Building, Broadway, and 5th Avenue • Short distance (within 2.5 km) from major airports for easy access • A variety of room options from luxury to budget for all types of travelers • Modern and comfortable air-conditioned guestrooms with complimentary Wi-Fi • On-site restaurant serving delicious meals • 24-hour fitness center for staying active during your stay • Helpful concierge services for planning and booking activities • Business-friendly amenities such as a 24-hour front desk and elevator • Nearby public transportation for convenient travel throughout the city

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

374

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Bicycle rentals

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Concierge desk

Bicycle rentals

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Resort fee: USD 34 per accommodation, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA) and COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 50.

Pet max weight (per pet) in kg is 23.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean.

Stay (Hilton).

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean.

Stay (Hilton).

Contactless check-out is available.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Resort fee: USD 34 per accommodation, per night.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe.

Stay (AHLA - USA) and COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 50.

Pet max weight (per pet) in kg is 23.

Pets allowed.

Service animals are allowed.

₹51,105

₹54,041

5% OFF

+ ₹7,213 taxes / night

Earn 583 Reward Points

Select Rooms

Room, 1 King Bed, Accessible (Hearing)

175 sq.ft (16.26 sq.mt)

Smoking policy – non-smoking available

Shower

Soundproof

Free toiletries

Safe

Body soap

Toilet paper

Shampoo

Toothbrush

Private bathroom

Bathtub or shower

Hairdryer

Adjoining rooms

Housekeeping - daily

Air conditioning

See All

OPTION 1

Partial Refundable

₹51,105

₹54,041

5% OFF

+ ₹7,213 taxes / night

Update Price

Earn 583 Reward Points

Amenities

Location

W 24th St, New York, New York, 10001

View on Maps

Ratings & Reviews

4.5/5

853 Ratings

jess lam

5/5

18 Jan, 2024

New hotel with modern updated facilities. I had a comfortable stay and would come back. The front desk staff who greeted me at 6 in the morning was wonderful. My main gripe would be that the elevators are programmed in a very strange way and take forever to come. I took the stairs down 11 floors one day cos the elevators kept skipping my floor or were too full. Often had to get in line at the lobby to get into an elevator as well. Room size was great for a solo traveler but might be challenging for a couple.

Mariana Parra

5/5

23 Jan, 2024

Was greeted with professionalism, a smile and fast check in. Can’t say enough good things about my stay. A comfortable bed, convenient location, friendly staff, cleanliness, and spacious rooms are key factors for a great hotel stay. The bar/ restaurant staff were also amazing, the food is really good. Arugula Salad, Burger, Tiramisu and made to order Chocolate chip cookies were delicious. Will definitely come back when in town.

Vie Lie

5/5

3 Jan, 2024

I had a great experience. First of all, they allowed us to do an early check-in, and the process was smooth. We received 2 free bottles of water and a $10 coupon, which we could use at the coffee shop in the lobby. The room size was adequate for NYC, equipped with a mini-fridge. Although there was no coffee machine in the room, we could enjoy great coffee downstairs using our $10 coupon. The elevator was surprisingly quick for such a tall building.

Chase Kruppo

5/5

29 Jan, 2024

Good location, great value for money. Well-appointed rooms in compact layout. Nice shower. Clean. Not too worn out or tired-looking furnishings. Smart lights, keys, and tv. Great view facing south. I’ve paid more for much less elsewhere. The lobby bar and restaurant are actually decent, though there are other options for coffee and pub grub steps around the corner. CVS and Starbucks 2 min walk. Perfect for short stay. It’s a bit tight, though functional layout like cutouts for luggage under bed make it work. Staff were friendly, and as others have mentioned, I did not see or hear housekeeping at all during my stay, though they refreshed the room. I couldn’t hear people in their rooms or between floors, as others mentioned. The accommodations were as described.

Ksenia Kaufman

4/5

12 Jan, 2024

We have stayed here for 6 nights. Overall it was a pleasant experience: service is excellent, the view of the city is fantastic, and the location is convenient. The ironing set and kettle were provided as per request. There are a few issues: the size of the room - it is tiny for two people for 1 week, maybe for a short trip/weekend with no luggage would be better, there is no wardrobe and daily cleaning only changing towels and taking out the garbage, but no wet cleaning (like shelves and floor), and as many other guests mentioned long waiting time for elevator and poor soundproof between rooms. For work, you can use the lobby on the second floor, which is well-equipped with many plugs.

jess lam

5/5

18 Jan, 2024

Mariana Parra

5/5

23 Jan, 2024

Vie Lie

5/5

3 Jan, 2024

Chase Kruppo

5/5

29 Jan, 2024

Ksenia Kaufman

4/5

12 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.