Mountain Road Hostel

4.6/5(66 Reviews) rating

2 Star Hotel

124

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About hotel

Mountain Road Hostel is a luxurious and sophisticated accommodation option located in the picturesque Almaty region of Kazakhstan. Situated in the Medeu District, this hostel offers a unique blend of modern elegance and historic charm, making it an ideal destination for discerning travelers seeking a memorable stay. The architectural design of Mountain Road Hostel is a true masterpiece, featuring lavish furnishings, art collections, and a welcoming atmosphere that sets it apart from other accommodations in the area. The interior design is a perfect combination of contemporary sophistication and traditional elements, creating a warm and inviting ambiance for guests to enjoy. The hostel boasts 32 air-conditioned rooms, each equipped with a kitchen, full-sized refrigerator, stovetop, and complimentary wireless Internet access. Guests can relax and unwind in the comfort of their rooms while taking in breathtaking views of the surrounding landscape. The amenities at Mountain Road Hostel are world-class, offering a state-of-the-art spa and wellness center, exquisite dining options that celebrate local flavors and international cuisine, and personalized service that ensures a comfortable stay for every guest. The hostel's prime location provides easy access to iconic landmarks and hidden gems, allowing guests to explore the rich culture and attractions of Almaty. Whether you are a leisure traveler seeking relaxation or a business traveler looking for a productive stay, Mountain Road Hostel has something to offer everyone. Guests can enjoy the convenience of a roundtrip airport shuttle, dry cleaning/laundry services, a 24-hour front desk, and luggage storage. The nearest major airport, Almaty (ALA-Almaty Intl.), is just 21 km away, making it easy for travelers to reach their destination. With its central location on Tattimbet street 400A, Almaty Region050020, Kazakhstan, Mountain Road Hostel is the perfect choice for those looking for a luxurious and unforgettable experience in Almaty. Book Mountain Road Hostel online today and experience the ultimate in hospitality and comfort during your stay in Kazakhstan..

Highlights

• Conveniently located in Almaty (Medeu District), within a 10-minute drive of Republic Square and Almaty Tower • Close proximity to key attractions such as Almaty Tower, Dostyk Plaza, and Kok Tobe Cable Car • Easy access to cultural sites like Central State Museum and National Museum of Kazakhstan • Within driving distance of recreational spots including Shymbulak Ski Resort and 28 Panfilov Heroes Memorial Park • 32 air-conditioned rooms with kitchens featuring full-sized refrigerators, stovetops, and complimentary Wi-Fi • Amenities include a terrace, garden, and a common area with a television for relaxation • Additional services like tour/ticket assistance, dry cleaning/laundry, and luggage storage for convenience • Nearest major airport, Almaty (ALA-Almaty Intl.), is just 21 km away for easy travel access • Unique selling points include personalized concierge assistance, scenic views, and a variety of dining options • Ideal for both leisure and business travelers seeking a comfortable stay with modern amenities.

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Locker Room

Smoke-free property

Terrace

BBQ/Picnic area

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Locker Room

Smoke-free property

Terrace

Activities

BBQ/Picnic area

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Cash deposit required.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: KZT 1000.0.We have included all charges provided to us by the property..

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Cash deposit required.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash deposit: KZT 1000.0.We have included all charges provided to us by the property..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Tattimbet St, Almaty, 050020

View on Maps

Ratings & Reviews

4.6/5

66 Ratings

Magda Lechowicz

3/5

31 Aug, 2019

The hostel has great potential! It’s well situated if you want to go hiking or skiing. It’s clean and everything is nice and new. But the staff are a big let down - there’s not much of a friendly, hospitable atmosphere. And most importantly our room had been double booked so we weren’t able to stay in the twin we booked - things like this happen, but the situation could have been handled better (an instant email informing us about it or reassurance and a list of suggestions in lieu of our room at reception - instead I had to draw these out like blood from a stone). My locker key opened someone else’s things which was greeted with a shrug. The blasé attitude really got to us.

Moritz C

4/5

27 Jul, 2019

The hostel itself in in cood condition, new bed, nice and clean bathrooms. But only one toilet per floor, what can be a bit annoying. The location if the hostel is at the edge of the city and you will need a taxi to go to the city itself (almost 1 hour walking). The only thing to query is that the manager is lazy and sometimes quite annoying (most likely not in bad intensions, but still annoying).

Xeniya Vassilyeva

3/5

25 Sep, 2018

Great place, very clean, away from bustling city and on the way to the mountains. Great view to the mountains from the 3rd floor. BUT, be aware of your belongings, somebody has stolen all my money from the wallet about 13 thousand tenge and no help from owners, very unfriendly. Refused to watch footage as anybody can enter the room though it happened in a very short period of time, only two people stayed in room that night including myself with a hostel almost empty. First reaction from owner was it was my fault to leave my bag in the room, though it was at night and you don't take you backpack to the 2nd level of bunk bed, right. Sounds ridiculous. So carry you important stuff with you because if something goes wrong no help or support is expected, well, probably it's only for locals... Good luck to you!

Magda Lechowicz

3/5

31 Aug, 2019

Moritz C

4/5

27 Jul, 2019

Xeniya Vassilyeva

3/5

25 Sep, 2018

Lukas De Bontridder

5/5

21 Jul, 2018

Very friendly hosts, comfortable beds and a lovely breakfast is all included in the lowest orice you can find in the city.

Andy's

5/5

14 Sep, 2019

Awesome place. Incredibly clean and very very helpful English speaking staff. It's also very good located, close to Medeu and Kok Tobe, 2 of the must see places around the city.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.