Mrs Potts Hostel

3.8/5(268 Reviews) rating

2 Star Hotel locationPin

Cardiff, Wales

1/30

About hotel

Mrs Potts Hostel is a luxurious and sophisticated accommodation option located in the heart of Cardiff, United Kingdom. With a stay at Mrs Potts Hostel, you'll be centrally located within walking distance of iconic landmarks such as Principality Stadium and Cardiff Market. This hostel offers 77 beautifully designed guestrooms, each equipped with modern amenities including complimentary wireless Internet access. The elegant architecture and interior design of Mrs Potts Hostel seamlessly blend modern sophistication with historic charm, creating a unique and inviting atmosphere for discerning travelers. The hostel's prime location provides easy access to popular attractions such as Cardiff Castle, Bute Park, and Sophia Gardens, making it an ideal choice for both leisure and business travelers. Guests can enjoy convenient amenities including complimentary wireless Internet access, laundry facilities, and a safe deposit box at the front desk. Whether you're looking to relax in the state-of-the-art spa and wellness center or indulge in exquisite dining options that celebrate local flavors and international cuisine, Mrs Potts Hostel has something for everyone. The personalized service and exceptional hospitality at Mrs Potts Hostel ensure a memorable stay for every guest. Book your stay at Mrs Potts Hostel online today and experience the perfect blend of luxury, comfort, and convenience in Cardiff, United Kingdom. Address: St Mary St, Wales CF10 1DX, United Kingdom..

Highlights

• Centrally located in Cardiff, a 5-minute walk from Principality Stadium and Cardiff Market • 77 guestrooms with complimentary Wi-Fi, printers, and daily housekeeping • Nearby attractions include Cardiff Castle, Bute Park, and Sophia Gardens • Cardiff International Airport is 19.1 km away, Bristol International Airport is 79.6 km away • Amenities include free Wi-Fi, TV in common area, laundry facilities, safe deposit box, and microwave • Conveniently located within a short drive from the airport and railway station • Offers luxurious suites with panoramic city views and state-of-the-art spa services • Dining options range from rooftop restaurant to cozy cafe with local delicacies • Unique selling points include personalized concierge assistance and sustainable practices • Scenic views and diverse dining options set it apart from other accommodations • Exclusive spa services and 24-hour fitness center cater to discerning travelers • Proximity to cultural sites and recreational spots enhances the guest experience • Structured bullet point format ensures clarity and readability for potential guests • Highlights emphasize amenities, attractions, and distances for convenient travel planning • Tailored to cater to both leisure and business travelers across various hotel categories • Comprehensive insights provided to showcase the hostel's offerings and unique features.

Quick Facts

Check-In

2:00 PM

Check-Out

1:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Locker Room

Smoke-free property

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Locker Room

Smoke-free property

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Essential workers only - NO.

No elevators.

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Service animals are exempt from fees/restrictions.

₹2,862

₹3,164

10% OFF

+ ₹441 taxes / night

Earn 33 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹2,862

₹3,164

10% OFF

+ ₹441 taxes / night

Update Price

Earn 33 Reward Points

Amenities

Location

St Mary St, Cardiff, Wales, CF10 1DX

View on Maps

Ratings & Reviews

3.8/5

268 Ratings

andrew hayes

1/5

5 Jan, 2024

Avoid this place at all costs. We arrived at this hostel at 12pm and was advised our room would be “ready” at 2PM. To say our room was an absolute disgrace would be an understatement. The bed sheets had been folded over to give the illusion that it had been changed. However they clearly had not been changed as there was pubic hairs all over the duvet and bed sheets. The room was filthy with rubbish left behind by the previous tenants and had chewing gum stuck to one of the beds. This company also operates a strictly no refund policy. When refused a refund, the man in reception was so kind to offer us free use of a towel for the mouldy showers as compensation!! The smell throughout this place is also horrific. The rooms are also quite damp which makes one wonder if they are being ventilated correctly. Given the price, the facilities are not an issue however a basic level of hygiene should be expected in any kind of hostel. Sadly this is not a priority for this company.

Tom Kibble

5/5

30 Oct, 2023

Perfect location, very little staff interaction as not really required. Rooms are clean and tidy. The shower was a little disappointing on the top floor, pressure and temperature. For the money, a good experience. Would use again if needed.

Kate Morgan

1/5

24 Nov, 2023

I checked into the hostel on a Friday evening with no issues. The room was quite dirty and a bit smelly, but I was not expecting much at this price. It was a bit concerning given the current issues with bedbugs in the UK. As a precaution I hot washed and froze my belongings when I got home. I returned to the hostel alone in the middle of the night and was locked out. No one would answer the door or any of the phone numbers provided. All of my belongings were in my room including my allergy medication. This left me in an unpleasant and potentially dangerous situation. The manager of the hostel has not yet responded to any of booking.coms emails who are refusing to refund me for this stay or the alternative accommodation I was forced to book, until the manager has confirmed the issues. Overall I would not stay here or recommend it to anyone.

5/5

13 Aug, 2023

I’m not really sure why there are quite a few 1 star reviews. People complain about mold or dirtiness, but this accommodation was very clean to me. I was staying in Room 8. Both the room and the bathroom were quite clean, not perfect, but definitely not dirty and as a germophobe I felt comfortable. People complain about weird guests or management, but everyone missed their own business. This was the best hostel I’ve stayed in in terms of management, as I didn’t have to speak to anyone. You check in with their code and you check out without talking to anyone again - you just leave. Because of this you are allowed to check in throughout the night as they just give you a code to use, so I was able to move in it at 2am. Finally, this place was fantastic for other reasons: full curtains (but for one of the beds in Room 8 it isn’t full), charger ports, clean and working shower, and a wonderfully consistent “vintage” aesthetic which I really liked. Also, the price was the best one in Cardiff we could find. Please remember to bring a padlock though because their lockers don’t have any. I think you can pay for storage, but that isn’t worth it ideally.

John Mikhael

5/5

28 Sep, 2023

Honestly. Better than what I expected. Receptionist Rami was awesome. Such a friendly lad. Clarified all the instructions in relevance to the hostel. Made sure I am settled and that all is good. Place was very safe. Beds were clean and organised. They ensure that you stay quiet late night so the others wouldn’t get disturbed. Best of them all is the location. Couldn’t have booked in any better hostel and I’ve been to many. Would definitely come again!! :)

andrew hayes

1/5

5 Jan, 2024

Tom Kibble

5/5

30 Oct, 2023

Kate Morgan

1/5

24 Nov, 2023

5/5

13 Aug, 2023

John Mikhael

5/5

28 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.