Mövenpick Hotel Auckland

4.1/5(243 Reviews) rating

4 Star Hotel locationPin

Auckland, Auckland Region

Mövenpick Hotel Auckland exterior_detail

183

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About hotel

Escape to a world of luxury and indulgence at this captivating 4.5-star hotel, nestled in the bustling heart of Auckland. Immerse yourself in the vibrant city life, with renowned attractions such as the University of Auckland and the iconic Sky Tower just a short stroll away. Unwind at this prime location, conveniently situated only a 3-minute walk from the Auckland Ferry Terminal, perfect for exploring the breathtaking surrounding islands. Elevate your stay in one of the 207 modern and spacious air-conditioned rooms, equipped with a refrigerator and LCD television for your comfort and entertainment. Stay connected with complimentary Wi-Fi access while taking in the stunning views of the captivating city. Recharge in the private bathrooms, equipped with designer toiletries and hair dryers, and enjoy top-notch amenities such as phones, safes, and desks in every room. Rejuvenate your mind and body with a variety of recreational facilities, including a state-of-the-art fitness center and a serene terrace offering incredible views of the bustling cityscape. Experience exceptional service with complimentary Wi-Fi access throughout the hotel. Let our dedicated concierge team assist in planning your perfect stay while you take care of business at the fully-equipped business center. Wrap it up with express check-out and relish the added luxury of complimentary newspapers in the lobby. Satisfy your cravings at the hotel's exquisite restaurant, featuring a delectable menu to delight your taste buds. Or unwind at the stylish bar/lounge, savoring a refreshing drink before indulging in the convenience of 24-hour room service. Start your day with a scrumptious buffet breakfast, available weekdays from 6 AM to 10:30 AM and weekends from 6 AM to 11 AM for a minimal fee. Experience the ultimate Auckland getaway at this prime location, where luxury meets convenience, and unparalleled service is guaranteed. Book your stay today and take advantage of the affordable Mövenpick Hotel Auckland room prices and the convenience of booking Mövenpick Hotel Auckland online. With the hotel's address at 1707, 8 Customs Street, New Zealand, you'll have easy access to all the city has to offer. The airport is just 23.4 km away, making your arrival and departure a breeze. So, surrender to the allure of this opulent hotel, and discover Auckland in a whole new way.

Highlights

• Central location, near Auckland Ferry Terminal and University of Auckland • 207 comfortable, air-conditioned rooms with LCD TVs and free WiFi • Close to popular tourist attractions such as Sky Tower and Auckland Art Gallery • Fitness center and terrace for relaxation • Business amenities including a business center and complimentary newspapers • On-site restaurant and bar with 24-hour room service • Various room options including luxury, boutique, and budget • Easy access to airport and railway station (23.4 km and nearby, respectively) for both casual and business travelers • National Rating provided for customer reference

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

207

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Valet parking

Library

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Valet parking

Library

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 100 per night.

We have included all charges provided to us by the property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Deposit: NZD 100 per night.

We have included all charges provided to us by the property..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹11,328

₹12,187

7% OFF

+ ₹1,650 taxes / night

Earn 129 Reward Points

Select Rooms

Superior Room, 1 Queen Bed

215 sq.ft (19.97 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Refrigerator

Desk

Shower

Free toiletries

Safe

Room Service

Blackout Curtains

Coffee machine

Housekeeping - daily

Air conditioning

Ironing Services/ board

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹11,328

₹12,187

7% OFF

+ ₹1,650 taxes / night

Update Price

Earn 129 Reward Points

Amenities

Location

Customs Street East, Auckland, Auckland Region, 1707

View on Maps

Ratings & Reviews

4.1/5

243 Ratings

Tyler

5/5

16 Jan, 2024

Nice well fitted room. Comfy beds and pillows. Ask for higher than floor six if you want a view of the harbour. Bar upstairs is nice and breakfast was good. Give valet plenty of notice, >15mins otherwise you'll be waiting for your car.

Cynthia Chia

5/5

24 Jan, 2024

Location is very convenient with minutes walking to the harbour where you can catch all your boats & cruises. There are many eateries too & supermarket just beside.. Sky Tower is also walking distance & yr the luxurious brand shopping at Queen Street which is just across the road! More important is the helpfulness & friendliness of the staff! A great way to start my trip in New Zealand!!

Flv Jmp

5/5

16 Nov, 2023

I was invited to stay with family as they came for the night, the rooms are fantastic! We had 2 corner rooms on the 11th floor and the views were great - you can see down to the street from one room, and out to the ocean from the other. Both rooms were clean and comfy and we had an ensemble of treats to devour upon arrival. We enjoyed dinner at the Korean fusion restaurant upstairs and the food was amazing! The staff are extremely welcoming and hospitable. The breakfast was the best part - buffet of tasty food, and the morning sun made it a fantastic combo. 5/5 would recommend.

993k Studio

2/5

16 Jan, 2024

Spent the last few months traveling around the US, Europe, Australia and now NZ. This is a “5 star” hotel but clear it is not. First room was leaking room the ceiling and they didn’t move me. The room smelled and was hot. They moved me to a second room that had no working AC. They gave me and my roommate a free comped breakfast and it was by far one of the worst breakfasts I’ve had. Not sure why this place is rated how it is. I’m from the hood and don’t need much, but this ain’t it.

Janet Yap

2/5

21 Nov, 2023

Staying at the Movenpick now and felt the need to write an immediate review. Location is great, with good access to shops and restaurants. But that's all I can say about it. Service level is erratic depending on the individual. Checked in late and there was only 1 person in the WHOLE hotel. No bag service, no room food/sundae service as was proudly touted despite claims that it is 24/7 service. There was NO service. We went out at 2pm next day, returned at 6pm and no housekeeping was done. When we called to inquire, was told that they had left work already. Tried to order the choc fondue platter was told by 1 person no but was told by another yes. I have 2 more nights here, hopefully it will improve but will not have high hopes. This is not what I expect from a so called luxury hotel. Very disappointing.

Tyler

5/5

16 Jan, 2024

Cynthia Chia

5/5

24 Jan, 2024

Flv Jmp

5/5

16 Nov, 2023

993k Studio

2/5

16 Jan, 2024

Janet Yap

2/5

21 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.