My city Hotel

4.4/5(191 Reviews) rating

3 Star Hotel locationPin

Kandy, Central Province

177

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About hotel

Explore the lively city of Kandy with My City Hotel, your perfect home away from home. Strategically located on 156/19 Sirimavo Bandaranaike Mawatha, we offer affordable and comfortable accommodations suitable for all travellers. Enjoy our prime location near popular tourist spots such as Wales Park, the iconic Kandy Clock Tower, and the picturesque Kandy Lake. Our 10 luxurious rooms are designed to ensure a relaxing and convenient stay. Each room is equipped with modern amenities including a flat-screen television, plush memory foam beds, and complimentary high-speed Wi-Fi. Freshen up in the lap of luxury with our rainfall showerhead and designer toiletries in your private bathroom. Catch up on your favorite shows with our cable programming, perfect for a day of relaxation. Immerse yourself in the rich culture and history of Kandy, as our hotel puts you within 1.5km of the Royal Palace and Temple of the Tooth. For those travelling by air, the Bandaranaike International Airport is just 112.9km away. We, at My City Hotel, are dedicated to making your stay as comfortable and hassle-free as possible. Enjoy our complimentary high-speed Wi-Fi and concierge services, and let us take care of your laundry with our reliable dry cleaning services. Our 24-hour front desk is always available to assist you with any queries. Take your taste buds on a journey at our on-site restaurant or indulge in the convenience of room service. Don't miss out on our mouth-watering buffet breakfast, available every day at an affordable price. Book My City Hotel Online and discover the vibrant city of Kandy like a local. Join us for an unforgettable experience that will leave you feeling rejuvenated and revitalized. Embrace the city's energy with us at My City Hotel. Book now!

Highlights

• Centrally located near Wales Park, perfect for exploring Kandy's attractions • Family-friendly guesthouse with 10 comfortable guestrooms, including premium bedding and rainfall showerheads • Complimentary Wi-Fi and cable programming for entertainment • Distance of 0.7 km from Kandy Clock Tower and within 2 km of major tourist sites like Kandy Lake and Royal Palace • Convenient amenities such as concierge services and free self-parking • Business amenities include a 24-hour front desk, luggage storage, and dry cleaning/laundry services • Options for both casual and business travelers, with a roundtrip airport shuttle and free self-parking available • Restaurant on-site for a convenient dining option, with buffet breakfasts available daily for a fee.

Quick Facts

Check-In

12:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Snack bar

Concierge desk

Breakfast available

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Smoke-free property

Snack bar

Concierge desk

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Masks are required at the property for guests without COVID-19 vaccination.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Staff temperature checks are conducted regularly.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Masks are required in public areas for unvaccinated guests.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Masks are required at the property for guests without COVID-19 vaccination.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Individually-wrapped food options are available.

Staff temperature checks are conducted regularly.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Protective clothing is available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Masks are required in public areas for unvaccinated guests.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

My City Hotel Rd, Kandy, Central Province, 20000

View on Maps

Ratings & Reviews

4.4/5

191 Ratings

Alice Thompson

4/5

25 Nov, 2023

Great hotel in Kandy. Comfortable, convenient location, and the owners were extremely accommodating, providing late check in and any tips we needed. They’re also a pair of funny jokers, they made us laugh a lot!

MeiSee Tan

5/5

11 Sep, 2023

The best hotel I stayed in Sri Lanka. The actual rooms was clean and nice same exactly like pictures. The owner is very friendly and speaks very well English too. Highly recommended !!!

rut atri

5/5

28 Nov, 2023

Good hotel, newly renovated, clean, polite service. The owner was even more polite, friendly and helpful. Just use it, I recommend it to everyone. Jaroslaw.

Mikhail Fisenko

4/5

25 Mar, 2023

This place is worth the money! Convenient location and caring staff are the main advantages of this hotel! Quiet place in the city center, you will not be disturbed by the noise of cars and big companies. The manager prepared an early breakfast for us on the day of departure and arranged for a transfer, which was a very pleasant surprise, for which we are extremely grateful! The rooms are already in need of minor repairs, but in general they leave quite a pleasant impression. What I strongly do not recommend doing in this hotel is to do laundry! I was returned extremely wrinkled items that had been washed in hot water and lost a size or two.

Alice Thompson

4/5

25 Nov, 2023

MeiSee Tan

5/5

11 Sep, 2023

The best hotel I stayed in Sri Lanka. The actual rooms was clean and nice same exactly like pictures. The owner is very friendly and speaks very well English too. Highly recommended !!!

rut atri

5/5

28 Nov, 2023

Good hotel, newly renovated, clean, polite service. The owner was even more polite, friendly and helpful. Just use it, I recommend it to everyone. Jaroslaw.

Una Vo

5/5

2 Oct, 2023

Good rooms, good location, amazing host. In the middle of night he was trying to get us tickets even though we didn’t ask for help , he saw us upset and get involved. 10 out of 10

Mikhail Fisenko

4/5

25 Mar, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.