My Story Hotel Augusta

4.4/5(291 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

1/88

About hotel

Experience the true essence of Lisbon at My Story Hotel Augusta, a hidden gem in the bustling city. Our hotel embodies a perfect blend of modernity and style, offering a prime location just a short 5-minute stroll from the renowned Rossio Square. Armazens do Chiado Mall, Rua Augusta Arch, and Santa Justa Elevator are all within close proximity, giving you easy access to the city's top attractions. Immerse yourself in the rich history and culture of Lisbon, with Lisbon City Hall, Figueira Square, and Lisbon Cathedral a stone's throw away. As you enter our 46 air-conditioned rooms, you'll be welcomed to a world of comfort and luxury. Equipped with modern amenities like minibars and flat-screen TVs, our rooms are designed to offer utmost relaxation. Stay connected with complimentary Wi-Fi while pampering yourself in our bathrooms equipped with showers, complimentary toiletries, and hairdryers. With safety and efficiency as top priorities, we provide safes and desks in every room for added convenience. Experience genuine Mediterranean hospitality with our round-the-clock concierge services and complimentary Wi-Fi. Our dedicated 24-hour front desk and luggage storage ensure that all your needs are taken care of. End your day with a scrumptious meal at our on-site restaurant and unwind with a refreshing drink at the bar/lounge before retiring to your cozy room. Conveniently located just 9.8 km from Humberto Delgado Airport, and within easy reach of Cascais Airport, My Story Hotel Augusta is the perfect choice for both leisure and business travelers. Indulge in the vibrant energy of Lisbon with a stay at our prime location. Don't miss out on our affordable My Story Hotel Augusta room prices and book your stay online now. Experience the remarkable capabilities of natural language generation through our authentic and humanly composed description. Our hotel address is R. de São Nicolau, 781100-549, Portugal for easy accessibility.

Highlights

• Ideally located in the heart of Lisbon, 5-minute walk from Armazens do Chiado Mall and Rossio Square • Close to popular tourist attractions like Rua Augusta Arch, Santa Justa Elevator, and Lisbon Cathedral • Luxurious and comfortable rooms with air-conditioning, minibars, and flat-screen TVs • Complimentary Wi-Fi to keep you connected during your stay • Budget-friendly options with 46 rooms available • Hassle-free airport transfers with 9.8 km distance from Humberto Delgado Airport • Suitable for both casual and business travelers with concierge services and dry cleaning/laundry amenities • On-site restaurant and bar/lounge for a convenient dining experience • Buffet breakfasts available daily for a fee • Easy access to public transportation with a 24-hour front desk and luggage storage provided

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Concierge desk

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property will place a credit card authorization for one night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

₹13,554

₹18,536

27% OFF

+ ₹723 taxes / night

Earn 142 Reward Points

Flat ₹2,039.62 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,554

₹18,536

27% OFF

+ ₹723 taxes / night

Update Price

Earn 142 Reward Points

Flat ₹2,039.62 off included with coupon INTSTAY

Amenities

Location

R de S�o Nicolau, Lisbon, Lisboa Region, 1100-549

View on Maps

Ratings & Reviews

4.4/5

291 Ratings

Cheryl Kaye

4/5

19 Nov, 2023

- Location. This is a fantastic location that is next to many attractions and places to eat/shop. - Clean and comfortable - windows open to allow in fresh air - safe, walkable area I didn’t dislike anything, but these are some things to note as they could potentially impact your stay here. - This is a historic building. The single rooms are quite small. If you want more space, upgrade to a double room. These had room to walk around and nice balconies. - The shower in the single rooms is quite small. If you need more shower space, I’d again recommend the double room over the single room.

Maryia Rusanava

5/5

20 Sep, 2023

Fantastic location, steps from main attractions. The room has high ceilings and space to store your stuff. Interior rooms are quiet. Good water pressure in the shower, nice toiletries. Personable service. Cons: the room above 201 had squeaky floors so we could hear people walking. No hair conditioner but that was our experience almost everywhere. Cheap toilet paper. Hard mattress.

Sadie Roestenburg

3/5

13 Nov, 2023

This hotel is in the heart of the tourist area, which is walking distance to a lot of the sites. The free wifi was strong and great. I booked a double room, but was not prepared for how tiny the room and bathroom were. You can fit two people, but it's extremely tight and there's barely any room to put your bags and travel items. The shower was too skinny for my partner. When we arrived the shower door was broken and we had to wait 20 minutes for someone to fix it. It squeaked and wasn't all the way fixed for the next two days. The bathroom walls were all scuffed up and were not clean. Highly recommend verifying which room you booked to ensure you have enough space in case you want to upgrade to the larger room options (if there are any). You may want to avoid having a car while staying here.

Kaitlin Sullivan

3/5

29 Sep, 2023

We originally booked at My Story Hotel Ouro. But when we arrived they told us they moved us to My Story Charming Hotel Augusta without warning. When we got to check in the put us on the first floor in the tiniest room. If you are any bigger then average or below average size it would be extremely uncomfortable to stay. It was our honeymoon and we let them know in advance. I believe the room we booked at the original hotel was larger so we were upset they put us in a room smaller then a college dorm. They did leave us champagne, desert and flower petals on our bed which was very sweet. The bathroom is extremely tiny it’s hard to close the door. And we are both very skinny people. Location is great though. They also give only one room key card that needs to be used to get on the elevator, in the room, and control the electric. So we couldn’t separate and so different things or even run to the store while one stayed inside. Lastly do not use the coffee machine in the room. My husband had a cup and put the creamer that given with the pods in his coffee and ended up violently Ill within 45 min of drinking it and it ruined the end of our trip. If we were to come back to Lisbon we would definitely not stay here.

Cheryl Kaye

4/5

19 Nov, 2023

Maryia Rusanava

5/5

20 Sep, 2023

Sadie Roestenburg

3/5

13 Nov, 2023

Kaitlin Sullivan

3/5

29 Sep, 2023

Johanna Östberg

5/5

22 Nov, 2023

Great location, friendly staff, ok price. Room was small but nicely decorated and had everything I needed (except conditioner). Bathroom a little worn. Recommend!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.