My Story Hotel Rossio

4.5/5(564 Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

140

1/140

About hotel

Looking for affordable accommodations in the vibrant city of Lisbon? Look no further than My Story Hotel Rossio, conveniently located just a minute's drive away from the bustling Rossio Square. With an unbeatable location, our hotel is the ideal base for exploring iconic landmarks like the Belém Tower and the Santa Justa Elevator. Our modern rooms, equipped with amenities like air conditioning, a minibar, and an LED television, offer the perfect blend of comfort and style. Venture out and discover the enchanting streets of Lisbon, with must-see attractions like the Dom Pedro IV Statue and the Santa Justa Elevator a short walk away. And when you're ready to relax, our hotel is the perfect retreat, with services like concierge assistance, babysitting, and even a roundtrip shuttle service to and from the airport. Need to stay connected? Complimentary wireless internet access is available throughout our hotel. And for our business travelers, we offer convenient services like dry cleaning, laundry, and a multilingual staff for any assistance you may need. Plus, don't miss out on our mouth-watering daily buffet breakfast, served from 7 AM to 10 AM, to start your day off on the right foot. So why wait? Book your stay at My Story Hotel Rossio today and experience affordable luxury in the heart of Lisbon. Our prime location, exceptional amenities, and welcoming staff make us the perfect choice for any traveler. Don't miss out on our unbeatable room prices - book your stay at My Story Hotel Rossio online now! We are located at Praca Dom Pedro IV (Rossio Square), 591100-200, Portugal, making it easy for you to reach us and enjoy all that Lisbon has to offer. Come immerse yourself in the wonders of Lisbon and make unforgettable memories at My Story Hotel Rossio.

Highlights

• Centrally located in Lisbon, 1-minute drive from Rossio Square and 9 minutes from Belém Tower • 46 air-conditioned rooms with minibars and LED TVs • Complimentary WiFi and cable programming • Close to popular attractions like Santa Justa Elevator and Avenida da Liberdade • Within walking distance of Rossio Square and Dom Pedro IV Statue • Easy access to public transportation • 24-hour front desk and multilingual staff • Babysitting services available • Business amenities include dry cleaning and concierge services • On-site restaurant and bar/lounge • Buffet breakfasts available daily • Near Lisbon's main airport (9.3 km) and another airport (21.4 km) • Suitable for both casual and business travelers • Luxury, boutique, and budget hotel options available.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a smoke detector.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property follows sanitization practices of Safe Travels (WTTC - Global).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹13,643

₹18,657

27% OFF

+ ₹728 taxes / night

Earn 143 Reward Points

Flat ₹2,053.13 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹13,643

₹18,657

27% OFF

+ ₹728 taxes / night

Update Price

Earn 143 Reward Points

Flat ₹2,053.13 off included with coupon INTSTAY

Amenities

Location

Pra�a Dom Pedro IV, Lisbon, Lisboa Region, 1100-200

View on Maps

Ratings & Reviews

4.5/5

564 Ratings

Rose S.

5/5

11 Sep, 2023

My husband and I truly enjoyed our stay here. The location was great and the view was spectacular, but above all the hotel was immaculate and the service was outstanding. This hotel is wonderful for a minimalist as there really is no storage area except for one very small closet, but that's okay. It's well worth making it work!! I would absolutely stay here again and recommend it to anyone visiting the area. The food was great both upstairs for breakfast and at the Cafe Portugal.

Ellen Sapp

2/5

15 Nov, 2023

The location of My Story Hotel Rossio is great. The front desk staff is great. The room was clean. However, this is the smallest hotel room that I have ever stayed in! There was about 18" between the foot of the bed and the wall. No good place to open a suitcase. You had to put the coffee pot on the floor to be able to get it near an outlet. No outlet next to the bed in our room. The shower was great but the hairdryer barely worked so we requested another from the front desk. The breakfast was very attractive and lots of variety but many things were cold and not so tasty. This hotel was not inexpensive and I expected more. I rarely post a negative review but I wish I had seen this in the reviews before I booked this hotel.

Laurie Austin

4/5

29 Nov, 2023

The best thing about this hotel is its central and convenient location to most of the tourist areas. The room was a typical small European room with a tight bathroom. One day after room service made up the room, the bed was found to be soaking wet for an unexplained reason. We didn't opt for the breakfast so cannot comment on it. Staff were helpful and very accommodating when we arrived in the morning long before check in. Room was remarkably quiet with the window closed.

Rose Wilkinson

4/5

26 Aug, 2023

Loved the central location, amazing views and excellent service. All the staff were very helpful and were able to store our luggage before check in and after checkout because of a delay with our next accommodation. Minor gripe was lack of crockery and cutlery and power points in our room but we managed OK. These guys helped make our stay in Lisbon a memorable one.

Rose S.

5/5

11 Sep, 2023

Ellen Sapp

2/5

15 Nov, 2023

Laurie Austin

4/5

29 Nov, 2023

Rose Wilkinson

4/5

26 Aug, 2023

Rebeca Fiamozzini

5/5

10 Oct, 2023

My stay was just for one night, but it was enough to love the hotel. Super clean, cozy, well located, excellent breakfast and helpful staff. I will definitely stay again on my next visit to Lisbon.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.