My Suite Lisbon Serviced Apartments

4.2/5(158 Reviews) rating

4 Star Hotel locationPin

Lisbon, Lisboa Region

My Suite Lisbon Serviced Apartments facade

1/95

About hotel

Welcome to My Suite Lisbon – the perfect choice for affordable and convenient accommodations in the heart of Lisbon's Old Town. Our 4-star aparthotel, located at Rua de Sao Boaventura, 231200-407, Portugal, offers 15 modern and air-conditioned rooms, each equipped with a fully-equipped kitchenette, complimentary wireless Internet access, and plasma televisions. Our prime location in the charming Rossio Square allows guests to easily explore all that Lisbon has to offer. Take a quick drive to the iconic Belém Tower or immerse yourself in the vibrant Portuguese culture of Fado in Chiado, all within a 0.5 km radius. Step into our cozy rooms and enjoy the beautiful views of Lisbon from our terrace and garden. And for our business travelers, we offer a variety of convenient amenities such as dry cleaning/laundry services, multilingual staff, and luggage storage. With complimentary wireless Internet access and room service options, we ensure that your stay with us is nothing short of comfortable and enjoyable. Start your day with a delicious continental breakfast, available from 8:30 AM to noon, for a nominal fee. And with our close proximity to Humberto Delgado Airport (LIS) and Cascais (CAT), traveling to and from our hotel is a breeze. At My Suite Lisbon, we offer an unmatched combination of affordability, convenience, and luxury. Book My Suite Lisbon online now to experience an unforgettable journey in the vibrant city of Lisbon.

Highlights

• Located in Lisbon's Old Town, near Rossio Square • 2-minute drive from Rossio Square, 8 minutes from Belém Tower • A short distance (0.9-1.6 km) from popular attractions like Avenida da Liberdade and Santa Justa Elevator • 15 air-conditioned rooms with kitchenettes, free WiFi, and televisions • Nearby attractions include Principe Real Square, Botanical Garden, and Fado in Chiado • 11.7 km from Humberto Delgado Airport and 21 km from Cascais • Amenities include free WiFi, terrace, and garden • Business amenities include dry cleaning, multilingual staff, and luggage storage • Room service and daily continental breakfast available for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Breakfast available

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Multilingual Staff

Smoke-free property

Terrace

Concierge desk

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

The front desk is open daily from 8 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property is professionally cleaned.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property uses a professional cleaning service.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Pet Policy

Pets not allowed.

₹11,759

₹15,999

27% OFF

+ ₹630 taxes / night

Earn 123 Reward Points

Flat ₹1,769.75 off included with coupon INTSTAY

Select Rooms

Deluxe Suite

431 sq.ft (40.04 sq.mt)

Smoking policy – non-smoking available

Ironing facilities

Soundproof

Room Service

Refrigerator

Minibar

Shower

Free toiletries

Safe

Coffee machine

Kitchenette

Stovetop

Dishwasher

Microwave

Housekeeping - daily

Private bath or shower

Air conditioning

Bidet

Private bathroom

Hairdryer

See All

OPTION 1

Partial Refundable

₹11,759

₹15,999

27% OFF

+ ₹630 taxes / night

Update Price

Earn 123 Reward Points

Flat ₹1,769.75 off included with coupon INTSTAY

Amenities

Location

S�o Boaventura, Lisbon, Lisboa Region, 1200-407

View on Maps

Ratings & Reviews

4.2/5

158 Ratings

Ana Blokhina

3/5

19 Nov, 2023

Location is fantastic and rooms are spacious for the area - but the limited reception hours make it difficult to get in. There's an app they email you that helps you get into the building, but it's dependent on them pushing access from their end so you can get in. Problem is, they don't monitor it after hours, so you end up getting to the front door, locked out, and have to call their phone number to get in. Whoever was helping us didn't seem very tech savvy, because when I called to say the app wasn't working, she decided to send out a staff member from another hotel to physically let us in (which ended up taking an hour from the time we arrived), when all she had to do was push the app access from her side to my phone. We waited in the street with our bags for an hour, and when the staff member arrived, his master key didn't even work - we had to get other guests to let us into the building as they were entering. After we were let in by others, the receptionist figured out how to push access to my phone through their app. The app also only works on one phone - so if you have 2 or more people staying with you, you better all stick together because as soon as someone else tries to download the app and login, it signs the original device out and you have to go through the process of calling reception to push access all over again (still to one person only). We ended up being 20min late to our dinner reservation and frustrated. Which is unfortunate because if the checkin process was better here, we'd likely return.

Ahmed Ibrahim

5/5

10 Mar, 2023

As a couple, we stayed for 4 nights. Everything was fine and very very clean. The beds were amazing and very comfortable for a good sleep. The staff was helpful and very kind. The best thing about this hotel is the location. The location is amazing and near everything you would want to do in the city. Our fridge was a bit noisy. That's our only complain. Thank u for the good care! Kind regards, Ahmed

Tal Turgeman

3/5

3 Oct, 2022

The room itself is big and comfortable, as can be expected from a suite hotel. However, reception has limited hours, so if you need anything after hours, you have to call them. The drain in the shower was super slow. After we complained, maintenance came and fix it. Problem was that the drain became slow again after a day, with nothing that can be done. Breakfast is served to the room, not before 8:45. It's a bit hard to plan a day in advance when you can't control the time you eat. From amenities point of view, the toilet paper was very thin and not easy to use. No tissue available to use as well. The soap in the shower was very low quality. No lotion, shampoo or conditioner. There was no wardrobe, only hanging bars, which were comfortable for only part of our clothes. The safe is small and located in a very inaccessible location. The staff was kind and the location was very good for us.

Dona Toh

3/5

24 Nov, 2022

Will I come back? Probably... there are definitely things that I like but some parts I don't like and will like to see improve before deciding to come back. On the Pros, - Location. Located in a quiet residential alley within the lively Bairro Alto area so very close to Chiaro area, you are but minutes away from restaurants and bars. But yet, you do not get the noise from the streets. - Front desk, particularly Rita. Super professional, friendly and helpful - Private garden within the apartments, which is just so beautify. Great IG spot! Now, onto the Cons - Limited reception hours (only till 4PM) with a horrible access key system. You are recommended to log in and check-in via a mobile app which allows you to access your apartment via your phone, but what was not mentioned is that it de-activates all your physical access cards and checking in via the app does not necessarily mean that you get the 'e-key' unless IT verified that your room is 'ready'. This remote access key system truly needs to be fixed for a better customer experience - Maintenance of the room can be improved. Overall, room is clean but there are small stuff such as the shower's drainage being prone to flooding.

Ana Blokhina

3/5

19 Nov, 2023

Ahmed Ibrahim

5/5

10 Mar, 2023

Tal Turgeman

3/5

3 Oct, 2022

Anass Elmir

4/5

5 Jul, 2023

My Suite Lisbon is a good hôtel located in the Downtown city. Near to shops restaurants and transport. Employees are very kind and helpfull.

Dona Toh

3/5

24 Nov, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.