MZ Hotel Rome

Warning!!!!!!! Do not stay here. Hotel has some type of mold issue. Walls are badly warped and rooms are very dusty. I have allergies and could barely sleep at night due to the severe mold and dust build up in the rooms it was very hard for me and my Wife to breath at night. I requested another room and the desk person told me that it would cost me more money to switch my room. I asked after one night of staying if I could be refunded and checkout for my last two nights, but they declined and said I would not be refunded. The hotel appliances and look of Hotel is up to date but I believe they are covering up a mold infestation. The hotel was not accommodating in any way. I also had a suspicious hole in the ceiling of my room and requested a new room on Day 1 but was denied. The desk person was only able to cover the hole up with a piece of tape. Save your time and money and learn from my mistake of staying here at this poor Hotel.

Hard to find. No signage anywhere in the area showing you that there is a hotel here. Barely a sign outside of the building. This was the only hotel that I’ve ever been in that required full payment at check in. This hotel has very nice rooms. The staff is not friendly at all. Not discourteous in any way, but not friendly at all. The a/c is controlled by the hotel check in desk and so you need to make sure that they set it properly. If you leave your room & take the key card out of the holder in the room the a/c resets to 28 degrees which necessitates you calling down to the lobby desk to ask for them to turn it back down. That’s a total pain! As opposed to other hotels we’ve stayed at in Italy even the water in the fridge is not free. It’s the little things that I found annoying at this hotel. If they would get rid of these small annoyances & become friendly, it could be a super place! On a positive note, it’s a great location, very modern, great beds and showers. Great water pressure, very clean. Quiet area.