Native Fenchurch Street

Location is good with a gorgeous view on the Gherkin. The apartment itself is clean and fully furnished. Staff tries their best to help us, when there were problems they replied promptly, though didn't always have a solution. That said, the low rating is because of things that are quite out of the staff's control. First insulation is really poor, even with the windows closed you hear everything outside as if there were no separation. With bars right downstairs, you hear all the loud drunks at night, the trash collection early morning (esp. glass collection), the construction work nearby, all the cars and people going by... Also the wifi is bad, so slow that it's better to just use your data. I work from home and had to take most of my calls on hotspot because the internet was too slow. For these reasons, I wouldn't recommend to stay here because unless you're a heavy sleeper and don't really need internet, your stay here will be unpleasant.

Do not rent apartment 15, the bed was extra small, like concrete spent 18 nights and never had a good sleep, the couch was most uncomfortable to sit, a long 3 chair table to eat on?.. serviced apartments the dryer on the washer never worked, no instructions on cleaning, getting supplies, 2 toilet rolls will not last a week. Called the number given (When they answered, not always), it seems it's another building, was told someone will get back to you.. no one ever did l received forwarded emails to the cleaning staff, telling them to do something (one lady gave us an extra 2 rolls).. toilet seat was broke first day guy came was told 2 weeks to fix..it never was.. we were there over Christmas so yes holidays can become problem.. but we are on holiday paying a price.££... we should still get service.. Not sure how it worked but the furniture in #15 was cheap (Owner)..maybe other apartments are better furnished.. the worst sleep l have had in 50 years travelling.. To bad it's a great location.. with poor managment..