Nelya Suites

5/5(18 Reviews) rating

4 Star Hotel

119

1/119

About hotel

National Ratings: For the benefit of our customers, we have provided a rating based on our rating system.Location: Located in Santorini, Nelya Suites is within a 15-minute drive of Athinios Port and Perissa Beach. This 4.5-star hotel is 4.9 mi (7.8 km) from Kamari Beach and 6.5 mi (10.5 km) from Ancient Thira.Rooms: Make yourself at home in one of the 4 individually decorated guestrooms, featuring minibars and Smart televisions. Your memory foam bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Gavalas Vineyard - 0.2 km / 0.1 mi
Boutari Winery - 0.3 km / 0.2 mi
Antoniou Winery - 0.3 km / 0.2 mi
Santorini Caldera - 0.5 km / 0.3 mi
Venetsanos Winery - 1 km / 0.6 mi
Lost Atlantis Experience Museum - 1.2 km / 0.7 mi
Santo Wines - 2 km / 1.2 mi
Kastelli Emporio - 3.5 km / 2.2 mi
Eros Beach - 4.1 km / 2.5 mi
Art Space Santorini - 4.2 km / 2.6 mi
Wine Museum Santorini Island - 4.3 km / 2.7 mi
Athinios Port - 4.6 km / 2.8 mi
Caldera Beach - 4.6 km / 2.8 mi
Estate Argyros Santorini - 4.6 km / 2.9 mi
Tomato Industrial Museum - 4.6 km / 2.9 mi

The preferred airport for Nelya Suites is Santorini National Airport (JTR) - 8.1 km / 5.1 mi

Amenities: Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Dining: A complimentary cooked-to-order breakfast is served daily from 8:30 AM to 11:00 AM.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Designated Smoking Areas

Concierge desk

Hiking

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Locker Room

Designated Smoking Areas

Concierge desk

Activities

Hiking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Health First (Greece).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Children not allowed.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night.

A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 12 years old and younger are not permitted at this property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Health First (Greece).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Children not allowed.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night.

A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night.

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Children 12 years old and younger are not permitted at this property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

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Amenities

Location

Caldera, Santorini, 847 00

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Ratings & Reviews

5/5

18 Ratings

Marianna Giannopapa

5/5

18 Aug, 2023

The ideal location to stay in Santorini. A place of calmness and privacy in the middle of a cosmopolitan island. Elegant and luxurious. Magnificent panoramic view of the whole island, the volcano and the Aegean Sea followed by breathtaking sunsets. Very friendly staff always at your service. Great value for money!

Bryana Chanel

5/5

3 Oct, 2023

We had an amazing experience. Everything was clean, the staff was friendly, the view was amazing, and the breakfast was delicious. George was our concierge and I couldn’t have asked for better service. I highly recommend!!

Samuel Olha

5/5

18 Jul, 2023

Private concierge George was a gem, really saves you any misses that might happen with restaurants/attractions. His recommendations were on point! Personal touch from the manager was also appreciated. The bed was very comfortable. Breakfast was tailored exactly to our wants and needs, since we usually don't eat early we skip breakfast but here we were able to have it in our schedule which was perfect. There was some privacy here, which seems quite rare in other locations on Santorini.

Ксения Вильхова

5/5

12 May, 2023

This hotel is awesome! The best view in my life was there ! Location, rooms, serves was perfect !) Hospitable hosts met us in the early morning and prepare tasty breakfast and snacks . George and Sissy were super helpful and friendly ❤️ George had treated us to the most delicious breakfasts. They helped us with reservations in the restaurant and car. The room was bright, clean and comfortable. Mini bar was amazing, so many different alcohols, coffee and other drinks. Cosmetics in hotel were luxury, such as brand Hermes and Chopard. Special attention should be paid to the jacuzzi. It was perfect temperature in the cold weather. Huge patio with comfy hammock and chairs to relax. Highly recommended to relax in Nelya Suites ! We loved our time here!

Kathy Howe

5/5

24 Sep, 2022

The view is amazing and close to the port. If I could give this place 10 stars I would. We were so happy we booked here to relax a few days between island hopping. The bed was the most comfortable bed I’ve ever slept in. Breakfast in the morning was very good with large portions. George was absolutely wonderful. From start to finish of our trip, he was extremely helpful with recommendations and making reservations for us. There’s not many restaurant options close by besides the winery that’s around the corner, keep in mind you will need to walk or take a taxi for lunch and dinner. Thanks for a wonderful stay for our delayed honeymoon.

Marianna Giannopapa

5/5

18 Aug, 2023

Bryana Chanel

5/5

3 Oct, 2023

Samuel Olha

5/5

18 Jul, 2023

Ксения Вильхова

5/5

12 May, 2023

Kathy Howe

5/5

24 Sep, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.