New Generation Hostel Florence Center

3.5/5(335 Reviews) locationPin

Florence, Tuscany

New Generation Hostel Florence Center exterior_detail

1/67

About hotel

Location: Located in Florence (Santa Maria Novella), New Generation Hostel Florence Center is within a 15-minute walk of Uffizi Gallery and Cathedral of Santa Maria del Fiore. This hostel is 1.2 mi (2 km) from Historic Center - Downtown and 3.9 mi (6.3 km) from Ponte Vecchio.Rooms: Make yourself at home in one of the 17 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers, bidets, and hair dryers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Arno River - 0.1 km / 0.1 mi
Pitti Palace - 0.4 km / 0.3 mi
Piazza di Santa Maria Novella - 0.5 km / 0.3 mi
Via de' Tornabuoni - 0.5 km / 0.3 mi
Salvatore Ferragamo Museum - 0.6 km / 0.3 mi
Strozzi Palace - 0.6 km / 0.4 mi
Basilica of Santa Maria Novella - 0.6 km / 0.4 mi
Via Maggio - 0.7 km / 0.4 mi
Palazzo Davanzati Museum - 0.7 km / 0.4 mi
Piazza della Repubblica - 0.8 km / 0.5 mi
Brancacci Chapel - 0.8 km / 0.5 mi
Ponte Vecchio - 0.8 km / 0.5 mi
Medici Chapels - 0.8 km / 0.5 mi
Piazza Santo Spirito - 0.9 km / 0.6 mi
Piazza della Signoria - 0.9 km / 0.6 mi

The nearest major airport is Florence Airport, Peretola (FLR) - 6.8 km / 4.2 mi

Amenities: Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Dining: To-go breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

24-hour front desk

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Social distancing measures are in place.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: EUR 20 per stay.

A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Front desk staff will greet guests on arrival. Towels and toiletries are not included in the room rate for Smart room type. Towels and toiletries are available for a surcharge or guests may bring their own.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Social distancing measures are in place.

No elevators.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: EUR 20 per stay.

A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Only registered guests are allowed in the guestrooms..

Pet Policy

Pets not allowed.

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Amenities

Location

Borgo Ognissanti, Florence, Tuscany, 50123

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Ratings & Reviews

3.5/5

335 Ratings

A. ZARCINIEGA

1/5

26 Sep, 2023

I use to travel around places in hotels. I been in all type of hostels . I Can tell this is one of my worst experience. Receptionist having a bad attitude and been condescending. Secondly rooms where dirty and low care. Be carefully because one of the night might be cancelled. Online Customer service of course is terrible. They will send you an email showing website where you can interact with customer service. After 5 emails and several calls attempt trying to contact someone I just have to stop trying. No answer on any way. Definitely if you wan to enjoy the city without having stress regarding where to sleep and the conditions, look different place . Price is what people is convinced about this place. But definitely at the end you will regret have saved that money for what you have. Ar emote options similar price in the city

Eduardo Ramon Reyes

1/5

4 Dec, 2023

WARRING!!! BED BUGS ON THE BEDS!!! My girlfiend and me were on the hostel the last weekend (October 6th) and we had all the body with bed bugs bites. This is the first time we had the experience like that, we are genuinely disgusted. If beds are done carefully and there is hygenic standard, this things would not happen. Also we need to deep clean our apartment because we are afraid of contamination in our home via clothes we had during our staying. We tried to give advice about this incident to the hostel and they didn't care about it. We don't recomend to stay here if you want to have a good nights after your trip or have solutions to your problems.

madhushree mitra

4/5

16 Jul, 2023

The location is the only positive point about this property. Most of the staffs are always busy on phone, will not entertain you much. They didn't even allow me to use the washroom before the check in time. One has to pay to use the luggage storage, which is basically there storage room. After exploring the property from inside, I thought it was once a part of some church. they still have old paintings and people who like these kind of experiment it is a good property to leave, for me and also for my hostel roommates, it was really creepy. I had booked a bed in a six person dorm room along with breakfast. Never had the opportunity to avail the breakfast option because they serve it from 9:30 am. I can keep on saying many negative points but I again if you like heritage property, you will love it. I can visit a heritage property but can't live in it😅

A. ZARCINIEGA

1/5

26 Sep, 2023

Eduardo Ramon Reyes

1/5

4 Dec, 2023

madhushree mitra

4/5

16 Jul, 2023

LEI Nuo

5/5

28 Nov, 2023

Excellent location! You can get to most attractions by walking. And the facility is also good! Delicious breakfast.

Layrton Gomes

1/5

16 Oct, 2023

Beware of scams - I made an online reservation and everything seemed fine. When I arrived to check-in the receptionist didin't speak English (or pretended not to) and they overcharged the price I had on the email confirmation. I got in touch with NGH customer service and was totaly ignored.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.