New Hotel Castle

4.8/5(19 Reviews) rating

2 Star Hotel

1/19

About hotel

Welcome to New Hotel Castle, a luxurious retreat in the heart of Pokhara, Nepal. Situated just a 5-minute drive away from the picturesque Phewa Lake and Ratna Mandir, this enchanting guesthouse offers a perfect blend of modern sophistication and historic charm. The architectural elegance and interior design of New Hotel Castle are truly captivating, featuring lavish furnishings, art collections, and a unique blend of contemporary style and traditional elements. Each of the 5 guestrooms is meticulously designed to provide a comfortable and relaxing stay, with complimentary wireless Internet access available to keep you connected. The hotel's prime location offers easy access to iconic landmarks such as Tal Barahi Temple, Pokhara Museum, Seti River Gourge, World Peace Stupa, and more. For those looking to explore the local culture and attractions, New Hotel Castle is the ideal starting point. The preferred airport, Pokhara (PKR), is conveniently located just 4.2 km away. Whether you're a leisure traveler seeking relaxation or a business traveler in need of a productive stay, New Hotel Castle has something for everyone. Take advantage of the hotel's amenities, including bicycles for rent, complimentary wireless Internet access, concierge services, dry cleaning/laundry services, multilingual staff, and laundry facilities. Indulge in exquisite dining options that celebrate local flavors and international cuisine, or pamper yourself at the state-of-the-art spa and wellness center. The personalized service at New Hotel Castle ensures that every guest has a memorable experience. From luxurious suites to spacious rooms with breathtaking views, the accommodations at New Hotel Castle are designed to exceed expectations. Guest testimonials rave about the exceptional hospitality and attention to detail that make every stay unforgettable. To book your stay at New Hotel Castle and experience the ultimate luxury in Pokhara, Nepal, visit our website or contact us directly. We look forward to welcoming you to our enchanting retreat at Dihikopatan, Western Development Region33700, Nepal..

Highlights

• Well Situated in Pokhara, New Hotel Castle is just a 5-minute drive from Phewa Lake and Ratna Mandir. • Explore nearby attractions such as Tal Barahi Temple (1.3 km) and Pokhara Museum (1.9 km) for a cultural experience. • Stay connected with complimentary wireless Internet access in any of the 5 cozy guestrooms. • Enjoy the serene surroundings with attractions like Seti River Gourge (3.1 km) and World Peace Stupa (2 km) within reach. • Immerse yourself in the local culture by visiting Gupteswar Gupha (2.2 km) and Pokhara Regional Museum (2.4 km). • Indulge in nature's beauty at Devi's Falls (2.6 km) and Mahendra Cave (5.8 km) for a memorable experience. • Take advantage of amenities like bicycles for rent, free Wi-Fi, and concierge services for a hassle-free stay. • Business travelers can benefit from services such as dry cleaning, multilingual staff, and laundry facilities. • Enjoy the convenience of a roundtrip airport shuttle (surcharge) and complimentary self-parking. • Treat yourself to delicious meals with room service available during limited hours for a delightful dining experience.

Quick Facts

Check-In

12:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Multilingual Staff

On-Site parking

Designated Smoking Areas

Concierge desk

Bicycle rentals

Coffee/tea

Airport shuttle service

Show all Amenities

General Amenities

Multilingual Staff

On-Site parking

Designated Smoking Areas

Concierge desk

Bicycle rentals

Food & Beverages

Coffee/tea

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Noise-free rooms not guaranteed.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Noise-free guestrooms cannot be guaranteed.

Professional property host/manager.

Noise-free rooms not guaranteed.

No elevators.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

Pet Policy

Pets not allowed.

Service animals are allowed.

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Amenities

Location

Pokhara, 33700

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Ratings & Reviews

4.8/5

19 Ratings

Robert Walsh

5/5

8 Dec, 2023

Very clean and comfortable experience! Warm and welcoming environment, reliable water, very comfortable bed, large private space,and the meals they served were very filling and delicious. The hosts were a wealth of information!

Angie Breytenbach

5/5

9 Feb, 2023

Wonderful place to stay, warm friendly loving home away from home environment. Clean rooms with hot water good internet connection very close to Lakeside in a nice quiet environment near the foot of a hillside... just about 5-6 minutes walk to the Lake itself.. close to many shops and places to eat. Amy and Paul are just wonderful, kind loving hosts with 3 lovely children. Giving great service and help for anything one needs. They also have a great breakfast menu selection and great coffee... as well as some delicious bakery items coming from their Tiny Yeti bakery... their local Nepali staff are also just so kind and so helpful in every way. It's always a joy to come home to New Hotel Castle whenever in Pokhara.

Prem Tamang

5/5

19 Jul, 2021

New Hotel Castle is an American owned Hotel. They have very good service with home feeling. I really like their bakery 😂 items. Cheese cake and velvet cookies are my favourite. They have very home feeling environment. Whoever gets a chance to give a try, it worth it. You won't be disappointed. So highly recommend it 😃🤠.

Robert Walsh

5/5

8 Dec, 2023

Angie Breytenbach

5/5

9 Feb, 2023

Prem Tamang

5/5

19 Jul, 2021

Saumya Shah

5/5

16 Apr, 2019

An excellent place to stay while in Pokhara. An easy walk to the main lakeside street. Very clean and comfortable and the owners are an American family that has moved there and now run the guesthouse. They are extremely kind and go out of their way to answer any questions, help set up any activities you need, and just check in on you! Highly recommend!

Elijah Arns

5/5

16 Sep, 2019

The owners are amazing people and very kind and down to earth! The place looks so nice and esthetically pleasing with beautiful paintings on the wall. The rooms are so nice and the electricity has a backup generator just in case something happens.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.